South Bengal State Transport Corporation [SBSTC] — SBSTC : Bus cancelled but ticket fare not refunded

Address:	Kolkata
Website:	online.sbstcbooking.co.in

I had booked a ticket from Karunamoyee to Salboni and after I reached in Karunamoyee bus terminal I found that the bus has been cancelled without any notification. My money has also not been refunded.
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Your TicketNo: P[protected]
ServiceName:KARUNAMOYEE-SALBONI-07:00
Journey Date:13/02/2021
PassengerName Tarak.Nath
DeptTime:07:00
DeptPlace:KARUNAMOYEE
SeatNo:24 Fare:132
ServiceCharge 10,
Thank you
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When I inquired about the same at Karunamoyee's SBSTC ticket counter they said that the bus for this route has been cancelled long time back. I don't know why online booking is available when the said route already cancelled. For this reason I faced so many problems and troubles. I want my deducted full amount money back as soon as possible. Attached are the all relevant documents.