South Bengal State Transport Corporation [SBSTC] — SBSTC : Bus cancelled but ticket fare not returned

Address:

West Bengal

I had booked a ticket from Karunamoyee to Asansol and after I reached in Karunamoyee I found that the bus has been cancelled without any notification. My money has also not been refunded.
Ticket Number : P[protected]
Bus time : 6.25 am
Journey date : 09/02/2021
Seat number : 5
Amount : Rs 175

The ticket counter person in Karunamoyee made me book ticket for the earlier bus at 6.15 am whose ticket I have attached along with the 6.25 am bus. SBSTC is looting like this from people. Corrupted bus service in West Bengal unfortunately. I want my money back from West Bengal Government's corrupted bus service.