South Bengal State Transport Corporation [SBSTC] — stop of ac in ac bus

Address:

Haritaki bagan, 722102

I travelled today i. E.02.11.2019 from durgapur to bankura in your bus with ac. Bus no is wb39a9291, depurture time was 9.25. Through out the jorney the ac was not functining. And due to suffocation i felt bad and ill. My ticket no.[protected]. No one of the staff take steps, neither cancel the bus. I have paid full fare of rs.60/-. As such i am rewuesting to refund the amount for deficiency of service. My contact no. [protected]. If you failed to resolve the issue, it shall be constraint on my part to approach proper forum claiming compensation. I am keeping the ticket with me for future action.