South Bengal State Transport Corporation [SBSTC] — Ticket not generated but money deducted

Address:Burdwan, West Bengal

I had booked an advance ticket for 3 passengers on 26/10/2016 and amount deducted rs 165 × 3 = 495/- from karunamoyee to asansol for date of journey 31/10/2016, but ticket not generated against the transaction.
Please look in to the matter at the earliest and refund the money on my bank account.
Thanking you
Debasish chatterjee; mob - [protected]/[protected]
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    South Bengal State Transport Corporation [SBSTC] Phone
    +91 34 3255 6419 (Corp. Office)
    South Bengal State Transport Corporation [SBSTC] Address
    Burnpur Rd, Court More, Asansol, West Bengal, India - 713304
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