South Bengal State Transport Corporation [SBSTC] — Ticket refund related

I am booked a ticket from sbstc app from garia to futisanko, the bus service not available, I am harassing so much, what should I do for this situation?
I want to refund my ticket amount, because the bus was canceled, please provide my balance, my ticket no P[protected], journey date 01/04/2022, seat number 24, please help me to get the ticket fare.
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    South Bengal State Transport Corporation [SBSTC] Phone
    +91 34 3255 6419 (Corp. Office)
    South Bengal State Transport Corporation [SBSTC] Address
    Burnpur Rd, Court More, Asansol, West Bengal, India - 713304
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