South Bengal State Transport Corporation [SBSTC] — unexpected delay and no live gps tracking system for the public

Address:Kolkata, West Bengal, 700052

Most pathetic sbstc bus service from karunamoyee to burdwan route i have ever seen. Every sat i use to travel by this route and faced a delay of min 2 hrs to 3hrs.
I had to wait at sbstc bus point continuously at airport gate no. 1 for 2-3 hrs every weekend.

The buses have gps tracking system however this is not open to public and because of that we are suffering.

Sbstc does not have enough backup buses so that they can provide it to public in case of delay.

Sbstc do not bother about public's time. They ran the service as per their views.

Hence i request you open the live gps tracking system for the public and accomodate backup busses in case of any delay with and immediate effect.
Was this information helpful?
No (0)
Yes (0)
South Bengal State Transport Corporation [SBSTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    South Bengal State Transport Corporation [SBSTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    2%
    Complaints
    663
    Pending
    0
    Resolved
    10
    South Bengal State Transport Corporation [SBSTC] Phone
    +91 34 3255 6419 (Corp. Office)
    South Bengal State Transport Corporation [SBSTC] Address
    Burnpur Rd, Court More, Asansol, West Bengal, India - 713304
    View all South Bengal State Transport Corporation [SBSTC] contact information