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South Indian Bank [SIB]

South Indian Bank [Sib] — amount debited from my account

On 10/102018 rs 1500 has depited from my account to ac:[protected] as description upirev[protected] without my permission. Bank reply that this is due to double transaction on 4/10/2018 through mobile banking. I also claim complain through online sib request service. Bank staff said it will claim within 2week. Still i didn't recover my money. When i will recover my money?
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    South Indian Bank [SIB] Phone
    +91 48 4236 5657 [NRIs]
    +91 48 7242 0020 [Head Office]
    +91 48 7242 0058 [Head Office]
    South Indian Bank [SIB] Address
    T.B Road, Mission Quarters, Thrissur, Kerala, India - 680001
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