South Indian Bank [Sib] — Delay in reversal of wrong debit

Address:641006

My husband has his salary account in SIB, Ganapathy, Coimbatore branch. On 31/12/16, we made a SIB debit card purchase. Even though the amount, Rs. 2, 450/- was deducted from my husband's account it was not deposited into the shop's account. The transaction slip was mentioned as 'Transaction Failed'. Compalint filed in bank, but we have not received the amount till date.
Name: S.Balaji
A/c No: [protected]
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Sir, i requested for one nri account 2 month before now its not redy yet, .
I given all details as per request. They dont take any inishative to make my account, kindly please make it redy as soon as possible please...

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