Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

There's no power in my area i.e. Chandanagar PJR LAYOUT, ROAD 7 SINCE 11:30PM LAST NIGHT. NOW IT'S 5 AM.
PLEASE FIX IT ASAP.

I am, Bharat Kumar staying at Flat No:202, VSP Deepak Towers, PJR layout, Road No-7, Madhavpuri Hills, Chandannagar, Hyd-500 050.

My Electrical connection details:
S.No: [protected]
USC:[protected].

Yesterday, on 12.10.2020 around 16:30, in our apartment, we experienced huge voltage fluctuations, because of which most of the electrical appliances in our apartment like, fans, lights, mixer, inverter, etc... got burnt. After it was a block out. We have given complaint to dept. and they have come and replaced the damaged supporting insulator for one of the phase at the transformer. After that the power was restored. But, now also we are experiencing voltage flickering frequently. We all are worried too much about this. If these voltage flickering/fluctuations are not controlled, then it may damage the electrical appliances as well as the personnel. In view of safety, we kindly request you to depute specialized team to identify the root cause of the problem and resolve at the earliest.

Thanking you,

Regards
Bharat
[protected]

Electricity bill USC no:[protected], bill amount 2451/ paid through ICICI NetBanking (2451+ service charge= 2453.77/). Amount deducted, but tsspdcl web site showed Error in transaction. Now the bill amount shows 2451/ in tsspdcl website.
I am confused whether payment is done or not??

Hi Team,

Below mentioned meter has an issue to scan the reading with meter reading machine and the team mentioned as meter status -02.

Meter is running and the meter reading values are not very bright.

ERO-Kukatpally
SEC Miyapur
S, No[protected]
USC[protected]

Please let me know whether meter need to replaced and if so, customer need to pay anything and if yes, why can't be free of cost as it may be issue with any voltage issue from electricity department?

Regards,
Narender Reddy Patlola,
[protected].

I have made the payment of Rs. 1706.77 on[protected].The amount got deducted from my account but the transaction failed.

Dear sir/madam,

This is to bring into your kind notice that there has been tree were cutting plan which are planted by GHMC around 5 years ago without prior any notification.Pls protect the tree before cuting, Understand my complaint after tree cuting complaint no use.

Please take action against them

Address : PLot no.28, Vemana reddy nagar,
Suraram Village near Krishna Nagar

Sir, i live in a rented house in ganesh nagar, ramanthapur, there is a sudden rise in the current month bill (1392) almost double of the previous month (738), we did not get or use any extra electrical appliance in last month, moreover when the bill boy was asked about the sudden rise he said to complaint regarding faulty billing due to meter.
We are a family of 3members, we use 3 ceiling fans, led bulb s, one water heater, fridge, tv and washing machine.
My service number is[protected].
Sir please kindly look into the case and do the needful, thank you.

I have paid July 2020 bill late and it was included as previous arrears in AUgust bill and i overlooked the bill and paid twice.but the amount paid extra was not reflected in September bill. Please look into this and help us update the bill so we can retrive the extra money paid.

87units but current bill amount is 3157/-rupees

Dear Sir,
I am a tenant living in an Apartment at Adarsh Nagar, Deepti Sree Nager, in Madeenaguda, Hyderabad – 50. Complete address details are provided at the end for easy reference.
Last month i.e., for September 2020, I received shocking electricity bill of Rs. 2322/- consists of 356 units issued by Bill collector. Normally based on monthly consumption, I usually get a bill of Rs. 650/- varying below 150 to 170 units only on an average every month. Please check the earlier bills issued in your records.
I came to know from our area lineman that due to meter failure I got an amount of Rs. 2322/- during last month. I do not understand the calculation of this amount as the lineman started saying machine will automatically take the average bill.
But I have been paying the amount monthly in the Lockdown period also. But, this is the 2nd time during the lockdown that I got this shocking amount. First for non-issuing of current bills during April, May and June 20 due to Corona, has also been the same and again now due to meter problem again.
Lineman said that meter will be replaced by the end of this month (August 2020) since the Error Code displayed on the bill is 02. Refer to the attached bill. There is no need to raise any complaint for this as the meter will be replaced automatically by the team before the end of the September 2020. He also said that the same amount will be repeated in the next month also. Since I have his number, I was reaching him from 26th onwards reminding him to replace.
Today it is 1St October 2020. Lineman replied that meters are not available till now in the Miyapur TSSPDCL Office. Due unavailability of meter again I would also get the same amount repeated.
Kindly justify is this correct way of charging the customer? If you would have been at my place paying receiving such a huge amount consecutively for a period of 2 to 3 months (i.e., 2300/-) without using the power at all wouldn’t that be painful? I am a normal private employee.
Moreover, for your information, we were away from home in the month of August 20 for about 20 days at our relative’s house. This month also ie., September 20 I am not at home since the starting of this month till date. I will be back to Hyderabad this Saturday ie., 3rd October 2020. I do not have any AC’s or geyser or any other major power consuming home appliances at home.
So if now the meter is not replaced urgently, then again I would get the same amount next month also ie., for October 2020 as per the words of lineman.
If the meter is not available now, when can we expect the meter Sir?
NOTE:- I would also humbly request you to charge nominally like in the previous month’s bill instead of charging random units which is 3 times more than our normal consumption. Kindly issue new/correct bill with nominal charges
Request you to kindly look into the issue urgently Sir. If the same continuous now, I would not be able to pay the amount Sir which is really a burden for me as a normal customer.
Can I expect your quick assistance in resolving the Sir…
Enclosed bill attachments.
USC No:[protected]
Name: R.V. Narsa Reddy
Address: SY.No. 147, AND 147/P
P. No. 21, 22, 23
Deepti Sree Nagar
Meter No. 15693543

Regards,
Vignesh

Hi
I paid my electricity bill once using payzapp
And I added automatic biller in Hdfc credit card
So the amount got deducted twice
Please help me out to get refund

Respected sir/madam

I got a very high electricity bill of 10, 462rs during the lockdown period as i got three months bill together. The meter reader came after three months and he added all three months units consumed for the month of may and for march and april he added a random 1284rs on his own and 1031 units which were consumed in three months he added in may bill which is very unjust though our honourable cm has asked us to pay electricity bills based on previous years. Please do some justice with us and adjust our electricity bill. We can't afford to pay that much as our only source of income is rents which we are not getting. Now they are also warning to disconnected electricity if bill is unpaid. We have always been paying the bills on time. Please make the adjustment. Waiting for a quick and just response.

Thanking you

Dear sir

I have applied for the 3 new current meters 45days ago till now not fixing the current meter but have received a msg to my phone regarding current meters were fixed how can you send like this with out fixing the current meters. And when calling to line man he was asking for bribe I said no then he denied and telling stories day by day and extend till today. It became a 45days sir but I got the message from tsspdcl regarding for fixing of meters within 1st week itself. It's is isnapur electricity substation.
And I have call recordings of lineman asking me for bribe and every day conversation o[censored]s

Please do the needful as soon as possible.

Regards
Sreenu

Sir frequently current fluctuations due to rain and electrical goods got damaged due it. Plz check it on pole

Sc no[protected]

I have incorrectly billed for the last 2 months. Giving all the details and my explanations with valid calculations.

July bill:
07/07/20 - 07/08/2020
Pv units: 47917
Ps units: 48112
Units: 468

Correct units calculation[protected] = 195): 195 units should have come in bill. But my bill shows 468 units that means i have been billed for 273 units extra.

As per calculations, the bill amount should be rs 800.20 for july.

August bill:
07/08/20 - 07/09/2020
Pv units: 48112
Ps units: 63
Units: 468

Change in meter at 48200 units on 25th august.

Again incorrect calculation o[censored]nits here[protected]= 88+63 units on new meter = 151 units) so my august bill should be for 151 units.

As per calculations, the bill amount should be rs 608.35 for august.

Total amount rs 800.20 + rs 608.35 = rs1408.55 (-) paid amount rs 3290 = refund of rs 1, 881.45.

Hence i have been incorrectly charged, and i have overpaid my july bill amount. Please correct my two months billing.

I have contacted customer care email and i had contacted aae/karkhana ph. No.[protected] for revision of bills. I had visited the office and met the incharge. They took my original bill of august and said there is a discrepancy and i have overpaid. When asked what should i do? I was answered that the bill will get corrected and i do not need to pay the bill for the current month.

I did not receive any complaint number nor a formal letter for the same which is disappointing. Just oral confirmation is what i received.

Hence requesting you here to please escalate this to the concerned department for correction. I do not want any power cut for non-payment of current month bill.

Hello,

I paid the electricity bill using paytm on 9th sept-2020. The payment happened twice.
Please kindly refund back the amount deducted in second transation.
Adding invoices for both transactions.

We are trying to pay our electricity bill this month.but when we enter the service number, it is displaying bill as 0. Please do the needfull

Hi,
I was staying in rajiv gandhi nagar, near nizampet in hyderabad. Due to corona pandemic i am staying in my hometown near vizianagaram. Though i am not there in my flat which is located in hyderabad i am getting huge amount current bill which is not acceptable. Could you please consider my request and do justice to me.

I have not been in hyderabad for 6 months.

Phone number : [protected]
Alternate number : [protected]
Please find my attached screenshot

Hi, i have an issue with our electricity bill. This month i got the bill for rs.5650/-. But my usual bill amount will be around 2000/-. I checked with the person who scanned the meter. He told me that our meter got stuck. So i need to pay rs. 5650 till they change the meter and he added that this amount cannot be adjusted later. My average unit usage is 250 per month. What to do now? I'm stuck.

Hi all.
As we all are working from home due to covid 19. I am an software engineer working in hi tech city. Since march 2020 due to covid 19 our office given permission to work from home. My office login hours is from 10am to 8pm. I am currently staying in marthanda nagar road, new hafeezpet (500084).
Since day before yesterday continuously electricity cut is happening in our area. Yesterday the electricity was not there from 10am to 7pm. And the same is been repeated today too.
Kindly look into this matter as soon as possible since without electricity unable to connect to wifi and laptop battery too unable to charge. Please consider the matter asap and please don't disconnect the electric as currently most of the person are working from home.