Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

I have submited a request to change category with tsspdcl through online (Cc[protected] on 19th apr 2020 registration number is cc[protected]. I received confirmation sms to my mobile and they stated that isuue will be resolved within 10 days. On 28th apr 2020 the status was changed to complaint rectified in csc (Pending at ero). I thought that maybe within 2 -4 working days the status might be changed.
Jun, 2020 i received a bill of 1255 rupees for the consumption of only 167 units. Who will be responsible for all these issues. Please resolve the issue as early as possible.

Usc[protected]

The bill generated on 6 june 2020 is very high. The previous 2 months' units are not deducted only the amount is deducted.
Please deduct the units also to rationalize this bill.

We have received too high electricity bill which is incorrect. Please correct the bill.

Hi team,

In last 3 month we are job less & no income in family to pay the power bill or house rent.. I will only source of income in family and i was not paid by my company in this lockdown 3 month. I cannot able to pay the power bill which i got for 3 months..

I need team to help me in cancellation for my power bill in this quarentain.. I got 7140/- which is out of my pocket to pay as i will be in rent house i hvnt paid rent to from last 3 month.

I request to help me in cancellation of my bill.

Usc:[protected]

The electricity bill in highly inflated. They have applied slab rate on three months consumption where as slab should be decided by average monthly consumption. We have paid bills based on last year's consumption as directed by government. It is a malpractice and robbing electricity consumers in daylight. Government should act and get these bills corrected.

Concerned authority, i am writing a complaint in regards to the rising electricity bill. The electricity bill has been extremely high lately. I am married with 2 children and i cannot handle such high prices. Last to last month bill i 400 change, last month bill 700 change. But this month is very high 2451 i can't pay.[protected] unique service number. Please help.

This is regarding incorrect billing for service no:[protected].
I have already paid the electricity bills for march, april, and may. But still, i see those month units being billed/included in the current month bill i. E. June.

Can you please check and update the bill accordingly.

Thank you.

I have paid rs.4406 (My june electricity bill) against ghmc electricity bill unique service no.[protected]Ero-gachibowli, hyderabad), on 16th jun'20 midnight/ 17th jun'20 through bill desk payment mode from my vijaya bank (Bob) online facility. Amount got deducted from my bank. I got the message on screen as well with a message that... 'payment is made successfully vide reference no.31904142', but before generating the receipt the bill desk website showed an error message and got stuck. Vijaya bank is showing transaction remarks as "bwy/xfer/[protected]" with a date stamp of 17/06/2020 and the debited amount as inr 4408.77 (With bill desk txn. Charges). I request the concerned authorities to look into it and give proper effect in my power dues account and issue me a receipt accordingly. My greater hyderabad municipal corporation (Ghmc) hyderabad related tsspdcl unique service no. Is[protected] in the name of y. R. Rao, miyapur, hyderabad (Telangana).

We have multiple commercial meters in our complex and due to lock down all offices shops were closed and opened in june and few after 20th may. To our surprise we received bill of 2 months mar-apr on 8th may for certain amount of rs.19734/- and on 5th june for next 27 days for 26591/-we have multiple sub meters for each meter as we distribute that to our different premises. The reading of that and this there is heavy difference of more than double. We have raised multiple complaint to tsspdcl. But surely somehow they have done something mischief. One expert was telling they will supply high current and this will jump the reading many folds. Surely there is something fishy.

As the lockdown is going u people didn’t give current bills and for three months u have in June..last year March and April bills has given this year but honestly we didn’t used Ac and any comsumption more..my regular units will be in 114 to 130 units but as summer u can increase some units but not 890 units..now also we are not using any Ac or coolers as season changed..but from the given date of bill 6th June 2020 to 17th June 2020 units are 94 units in 12days..I request u to generate genuine bill then only we can pay..

Dear team,

After lock down when power usage is being noted, they calculated based on 3 months usage. Based on that extra charges are being added.

Reason:
For a family which consumes 200 units per month, where as this comes with a unit rate of rs 5/- per unit, but as they took 3 months usage and calculated power charges on a whole, it comes around 600 units.
With this, it comes in rs 9/- per unit. Which is completely wrong.

I have received power bill on[protected] but it is very huge units/amount. As per attached data last 4 month total units 645 consumed and total bill for 4 months (November, december, january and february) only rs.2637/-.

But now i have received rs.6141/- for only 3 month (March, april and may) which is very high and not acceptable... Please check and do the needful.

Sc no :[protected]
Usc :[protected]

Regards,
Balla harsha
[protected]@gmail.com

My home bill is 20000 which is wrong because will usually don’t get bill more than 2000 to 2500. Please check as my due date is 23 and it’s very hard to take this thing especially in lockdown.
Usc:[protected]

Hi team,

After lockdown when power usage is being noted, they calculated based on 90days usage. Based on that extra charges are being added.

Reason:
For a family which consumes 200units per month, where as this comes with a unit rate of rs 5/- per unit.

But as they took 3months usage and calculated power charges on a whole, it comes around 600 units.
With this, it comes in rs 9/- per unit. Which is completely wrong.

Many people are not able to understand with this & facing big problem.
Entire seems hyderabad facing this problem.

Please help us!
Regards,
Moneesh

I made a payment of rs5858 for usc number: 81756105 through google pay transaction id:[protected] the amount is deducted from my bank account but the bill is not paid yet. Attached is the screenshot of the payment. Please check and resolve the issue

Hi,
I am shocked to see my bill around 5000/-, when i pay max 100 to 110 units per month for bill. Hardly it will be rs 400 to 500 per month. But this time tsspdcl has charged more, i am not sure how they have calculated.
One more shocking point i noticed in my account is they have charged me last year april and may month units where i have just shifted in the current place 3 months ago. I want tsspdcl and tg govt to rectify this issues faced by telangana people.
Below are my details:
Usc number[protected].
Also find attached documents for last years bill units.

I have made bill payments on monthly basis and these are not more than 800 monthly on an average. Current month bill (I. E. June -2020), are inflated as it is issued as a consolidated bill for three months considering higher slab rates.

Two mistakes here.
1. Bill were paid already on monthly basis. Hence the bill amount should be only for the current month and not consolidated from march 2020.
2. Rate slab should be based on units consumed monthly. It is incorrect to increase the slab rate by considering units for 3 months and not 1 month usage.

Below are the details. Please help rectify and re-issue the bill with correct usage amount.

Consumer name s satish kumar
Unique service no. [protected]
Service number [protected]
Ero name 312, sainikpuri
Address fno-203 sai tirumala residency
Saptagiri colony
Your arrears as on :
Date 31-may-20 amount rs. 0.0
Current month bill :
Date 07-jun-20 amount rs. 2054.0
Total amount payable :
Due date 21-jun-20 amount rs. 2054.0

Dear sir,
Unique service number:[protected],
The reference to the above no. The cumulative bill generated of months mar'2020 - jun'2020, even though the bills for mar, april, may 2020 paid in the respective month.
Please look into the matter.

The board didn't take the bill monthly they just calculated for 3 months and considering homes and billing them as commercial category.

I m shocked to see my bill coming upto 4400, whereas the usage is same, and i have no pending dues and the line man is giving bills without even seeing the reading please try to check and solve my issue

From dec 2019 to till date, electricity bill against my unique service number[protected] is being generated wrongly. My usn comes under "domestic category" but bills are being generated under "common service category". I have complained vide complaint number cc[protected] and complaint has been closed saying it is rectified. But after that also, june month bill was generated wrongly.

I have paid bills for the april &may months for the online generated amount i. E., rs.838/- for (78+68) which itself is wrong and excess to the actual rates of domestic category.

But, in june again bill was generated for rs. 1698/- considering billing units as 306 for consolidated three months. As already bill was paid for april & may, how 3months consolidated units considered. Because of this, rate per unit increased and causing financial loss to me. Actually may-june billing units shall be 160 only and bill amount should be around 648/-

And, an mount of rs.798.76 adjusted and deducted from total bill rs.1698/- of june instead of already paid april&may bill of 838/-.

As per my knowledge about an amount of rs.1717/- has been paid extra by me towards electricity bills from dec 19 to till date.
Hence i request the concerned to rectify the issue and refund the extra amount paid by me.
Thank you