Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

Hi team, due to covid situation we did not receive hard copy bill for the last two months (Apr and may) but we have verified the bill online and paid for both the months before due date only.

Today person from electricity department visited our apartment and generated individual bills for all the flats. Not sure why he has generated the bill from 4th march to 4th june 2020.

Due to this wrong calculation the number total units and per unit cost is increased. As per this wrong calculation, total bill amount is rs.4878/- and from that they have deducted the last two months paid amount rs.1094/- and mentioned rs.3784/- as due for this month which is not correct.

As we have already paid for last two months, the reading should be taken only for this month but it was calculated for last 3 months (92 days).

I request you to look into this matter and rectify and provide us the corrected or updated bill so that we can pay before the due date without fail. Due date is 18th june. So, looking for a quick response on this request. We also request you to make necessary changes in the billing model and generating machines in such cases where people already paid previous months without hard copy.

S. No:[protected]
Usc:[protected]
Bill generated from 4th march to 4th june 2020

Total units calculated for : 829 (For total 92 days)
Total bill as per current hard copy : rs.4878/- (For 92 days)
Last two month total deducted in the hardcopy: rs.1094/- (For last 2 months)
Due amount showing in the hardcopy : rs.3784/- (For this month)

Bill no: 0114, ero no: 316, qutbullahpur, gajularamaram (090903)

I have received the electricity bill for rs. 709for the month of april2020& rs 592 for the month of may whereas i don't have a/c or any high voltage consuming appliances and moreover the house remains closed from 8.00 am to 7.30 pm as. I am only living in the room. My previous highest bill is nearly rs 120 only. Highest times paying is rs 60 -90 only. There is definitely something wrong. Please check the last 10 months of my paid bills. I request you to take appropriate action in the above case and avoid such blunders in the future.
My unique service no is[protected] ero: 15/gachibowli. Address: plot no 2b, block-1, phase-1, janapriya appartments, miyapur-500049
My mobile no is [protected], [protected].

Frequent power cuts in beeramguda happens, day and night, anytime and every time.
Literally torturing people of beeramguda. People working from home are suffering. People unable to sleep entire night due to power cuts, pathetic to kids and elderly people. There is no schedule, they will cut the power anytime and every time. Horrible and don’t know how long this happens.

We are experiencing alternate power off and on since 1 month which resulted in loss of some electronic devices in my house. This issue can be noted in 14c, ligh, near bk guda municipal park sr nagar hyderabad 500038. This is happening in many house surrounded to me

The concerned staff are not answering the calls to take the complaint and are just delaying to address the issue.

Requesting your team to look into this issue asap.

We are experiencing low voltage and fluctuating voltage issue since 1 month which resulted in loss of many electronic devices in my house & others aswell. This issue can be noted in c3-173, huda colony, chanda nagar, hyderabad-500050. This is happening in many house surrounded to me

The issue was addressed to area electric staff. Sadly the executives are not responsive and are just delaying to address the issue.

Requesting your team to look into this issue asap.

Thanks,
Naga raju r

Electricity bill is being generated based on same month last year's billing. We were not living last year at this address. Our average bill is rs. 900/- per month whereas we have got rs. 3000+ last month and this month we have got bill of rs. 4000+
You are requested to send your electricity meter reading person and adjust our extra payment based on actual readings.

Jai prakash pandey
Tenant - b005, mayflower grande, nacharam, hyderabad. Mobile - [protected]

Customer - t sirisha naidu
Service no.[protected]

Demand to remit rs 4249 for the above connection is being sent from the board. It is totally wrong claim. The premises here this metre supply is fixed that portion is under lock and d key for the last two months. This is a single bedroom portion. The house people have the bills already paid, with them, they are in chennai tamil nadu presently due to carona virus they are not able to come to hyderabad and clarify. Mean time you check up the earlier bills paid. There cannot be such huge amount at all.

I have done the payment for my electricity bill from billpay hdfc. I got the confirmation of successful payment to tsspdcl of inr 2158 via email and text message. But when i am checking the website it is still showing me due for today. Tried reaching the helping number but its coming to wrong number dialled. Need assistance on this to prevent double payment for the same.

Dear Sir/Ma'am,

We have received abnormal electricity bill for the month of March and April which 10 times higher than our normal electricity bill

March and April bill together is Rs.2099. But our usual electricity bill for each month never crosses Rs. 160
Request you to look into the issue and resolve it at the earliest

As since lockdown started we are not staying in the house from 1st april and till date. And we got a message from the department for the bill of rs.5043/- due date 21st may.
What we should do now???

Biller Name: Southern Power - Telangana
Unique Service number:[protected]
Wrong Bill. I switched to Solar Metering last summer and I get a bill of average 193 Rupees, BUT I received a wrong Bill of 7603 Rupees for April-May. Which is totally wrong. Please help. I invested as per government to Solar and now they are billing me wrong. I cannot pay this amount.

I am a new resident to my present house. It has been only 11 months since we shifted. As there is lockdown due to covid19 electricity bill collector is not allowed to check the reading so govt has declared to pay the bill of last year's same month i. E., may month bill. But in the last year construction is itself not completed and as a result service number is not allotted. But still we got a current bill high. So i request you to reduce the bill for which we didn't consume.

I have got an inflated bill of 7000, rs for april-may, i had switched to solar metering, last year around the same time, and my bill on average should be less than 200 rupees.
As per their own laws, a new solar meter should have got minimal payment, but the bill has been given on an inflated old meter, which was taken away by the electricity board last year.
They billing folks could have taken last three months billing average, since the meter change happened.
Please i request my bill to be corrected.

My current bill got generated more in month of April and may,
Eventhough I pay bill previous month, I thought current department adjustment my payment, but this they added both Apr and March bills and generated new bill which is against unit consumed in that month

Dear Sir,

My Unique service No. is[protected]Name: P GopiSankar), averagely my electrical bill will be Rs. 450 to 550, but for this month it was generated Rs. 4955. There is no option for this high cost. Please review once again and modify the bill as per the unit used.

Thanks in Advance

Hi, i am resident of 11-41, majeed pur road, medchal lake road opposite to medchal check post, medchal district, hyderabad - pin : 501401
My electricity bill : sc. No.[protected] and usc :[protected].
My electricity bill use to come around 250 to 270 always but since 2 months i got electricity bill for the month of march is rupees 1554 and for month of april i got bill of rupees 1116. I am surprised how one can randomly send electricity bill with out checking the meter? I have checked my meter and the reading is usual like 80 kwh. I have to get bill around rupees 270 but to my surprise it's showing rupees 2670 for 2 months. Which is not at all acceptable and i request concerned department officials to look in to the matter and resolve it soon. I submit i have no pending bills till february 2020. Kindly always send correct electricity bill and don't put burden on common people by sending huge wrong bills.

Hello sir/madam,

I am experiencing power outage for last 2 days and no lineman is responding to my calls and at least trying to fix the issue. I verified that i am not getting power from the pole from local electrician. I called 3 lineman and nobody is willing to come and fix this as this is a single user with power outage.
Usc no:[protected]
Service number:[protected]
I have tried all possible ways to contact and we are being ignored.

This is to bring to your notice that in the month of october 2019 many transformers were stolen in rampur village kotpalli mandal vikarabad dist, complaint was given in the nearest police station, police registered case and submitted the same to assistant engineer peddemul division few people got new transformers but my father b lal reddy visited many times to concerned office but officers denied issuing new one, i hereby request you to consider this and issue new transformer so that we will fix it and continue farming, coming days will be difficult as rainy season is near it will very hard to fix during rainy season. Attaching the complaint copy for your reference. Please do the needful.

Sir, we have received a very high online bill for April 2020 without so much consumption. No-one checked the meter reading and just put 10400 rs as bill.
USN is[protected]
Name - Sneh singal
Email- [protected]@gmail.com
Pls respond asap

Hello,

For the month of may 2020 i have received electricity bill amount in online portal as 7474/- which is too high. We basically get it around 400/- amount every month.

Request you to kindly check amount and power consumption for usc:[protected] and help us with the correction in the amount.

Many thanks,
Kiranmai...