Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

From dec 2019 to till date, electricity bill against my unique service number[protected] is being generated wrongly. My usn comes under "domestic category" but bills are being generated under "common service category". I have complained vide complaint number cc[protected] and complaint has been closed saying it is rectified. But after that also, june month bill was generated wrongly.
As per my knowledge about an amount of rs.1717/- has been paid extra by me towards electricity bills from dec 19 to till date.
Hence i request the concerned to rectify the issue and refund the extra amount paid by me.
Thank you

Tsspdcl department took electricity meter readings on 7th june 2020 after 92 days (7th march 2020) and charged the consumers by dividing the consumed units / 3 months equally which is technically not correct as it resulted in unreasonable higher electricity bills for the consumers. This is unacceptable and incorrect.
My arguement is that the department have collected adhoc amounts in april and may 2020 from the consumers for which they should reduce the proportionate units also for the amounts received. Then calculate the current month invoice with the balance units consumed.

I have attached the electricity bills for usc no.[protected] for my home / flat meter; and the stupid calculation sheet provided by tsspdcl.

(A) usc no.[protected]:
1) as per march 7, 2020 meter reading, the consumption was 213 units from
8th feb 2020 to 7th march 2020.
2) we have paid rs.2, 031/- on 18th april; and rs.1, 733 on 14th may 2020 via
Paytm, totalling rs.3, 764. This amount is shown wrongly as rs.3, 747/-
3) as per june 7, 2020 meter reading, the consumption was shown as 1, 298
Units for 92 days for rs.8, 592/- as energy charges. About rs.7/- charged
Per unit which is absolutely incorrect at all standards.

The calculations has to be as following:
1) we request you to deduct the approximate units from the payment made by
Us for rs.3, 747 (2, 031 + 1, 733 separately) (Mentioned in point no.2) from
The 1, 298 units mentioned in the point no.3 above. Let's assume about 900
Units (Approximately) to be deducted for the payments made for rs.2, 031 and
Rs.1, 733 separately.
2) *thus remains 398 units to be billed (1, 298-900 approx from above
Point); to be billed for may 2020. Under billing category cat 1b (Ii),
Rs, 5/- upto 200 units = 1, 000/- + units 200-300 = 100 uints @7.20=720/-+
Units 300-398=98 units @ 8.50=833/-. Hence the energy charges would /
Should be rs1000/- + rs.720/- + rs.833/- = 2, 553/-.*
*3) now, please add proportionate customer charges on rs.2, 553/- (From
Point 2); then add applicable electric duty on rs.2, 553/-; then arrive to
The final bill amount payable for usc no.[protected].

The above formula has to be done for all the consumers. This will give the correct consumption details and correct billing. Instead, they have divided the total units consumed by 3 months and charged higher tariffs for 3 months and then reduced the amounts paid in april and may 2020 which is incorrect way of calculations. This has resulted in almost doubling the billing amount.
If they are not deducting the units for the adhoc payments made in april and may 2020, then why did they collect the amount for those months. Why the collected amounts are shown less in the bill? Rs.2, 31+1, 733 = 3, 764/- but shown as 3, 747/-. This is absolutely a nonsensical calculations.
Request your good selves to save consumers from the corrupt tsspdcl.
Thanks
Sincerely
A. Venkataramana
Mob# [protected]

Almost got 3 times of electricity bill. Got 1400 rupess for single month. Normal month we get around 450. This is nothing but robbery from tsspdcl. Already we are having financial crisis due to covid.

When we listed electricity bills in the month of april, may and june on paytm, we were able to list the bills and paid them for each month respectively. But in june, we were shocked to receive physical bill from april to may (Rs 7113). Is there any way we can get refund of april and may bills.
Usc[protected]
Sc. No[protected]

I am surprised to look at my June-2020 electricity bill. I have received 10 times excess bill than average monthly bill. I have received bill of rs.2431.0
My average bill for the last 12 months is rs.200/300 and the electricity consumption is not high when compared to previous months.

And I got electricity bill for 92 days consumption and the tariff applied is total units accumulated in last 3 months which is very unfair.
Even though I have paid monthly bills as assigned to me but still the bill traffic is not divided and higher rate slab is applied leaving me in financial distress adding to lock down woes and trauma.

Please follow fair practice and divide my bill tariff per month.

For the similar electricity consumption, why I have received 10 times excess bill for June-2020.?

Please find below the electricity bill details.

Total 539 units reading. Avg is 179 unit price 2.96 on this basis it is supposed to be 1589. But how come it will be 2226.

Sir, i am regularly paying my electricity bills during lockdown months through online but this month i received electricity bills of 96 days, which accumulated total units of 96 days x rmd, whereas i have paid the last 60 days bills on time and those units must be deducted this month electricity bill, but did not and i received inflated bill. Kindly resolve my problem? My (2) electric bills are sc no. A3014633 usc[protected] bill amount of rs. 21002./- and sc no. A3011797 usc[protected] bill amount of rs. 6416/-

Last month i have paid bill through paytm... And this month june we are not in home... Without consumption we got high bill.

Sir
I am p b l n raju goud who bought house in dammaiguda municipality in 2019. Till then paying ec bill monthly through online. My ec meter no. Is[protected] manufactured in 2017 vy avon company. Linemen came in the month of june on 10 and said meter doesnt getting reading through machine and need to change. My query is that who should bare the expenses for the new meter... Company r ec department. More over old meter has 5 years guarantee given by the company. Linemen asked 2500 rupees to change the meter. Is it proper to burden the customer... Pls reply soon

Low voltage issue since yesterday night and it's resolved in the morning again from evening today

Hi Team,

We have received bill which amounts Rs. 1180 & in the bill it mentioned that it calculated the bill for 120days.But we are paying the bill every month online(through Phonepe). Last time I paid the bill on 11-May-2020 & now the bill was again generated for 120 days that means its generated for last 4 months. I have attached the already paid screenshots. Also I have attached the newly generated bill. Kindly help us in this issue.

Thanks,
Sirisha

We have been receiving inflated bills since the last two months. Earlier we used to consume around 150 units and the the bill amount was around rs.1500 but the bill that has come this month is for more than 2500 units and the amount over rs.10, 000. (Find attached the two bills)

This ten fold increase in consumption o[censored]nits is unreasonably high and not acceptable owing to the fact that we know our consumption levels.

If you are claiming that you have increased the slabs, be considerable enough to at least release a lucid document stating the exact slabs. However, even if the slabs have been changed this 7 fold increase in bill amount is not acceptable. Even in last month this increase was 6 fold.

Hi,

I am surprised to look at my june/2020 electricity bill. I have received 5 times excess bill than average monthly bill. I have received bill of rs.2341.0.
My average bill for the last 12 months is rs.500 and the electricity consumption is not high when compared to previous months.

For the similar electricity consumption, why i have received 5 times excess bill for june/2020?

Please find below the electricity bill details.

Unique service number:
[protected]

Service number:
[protected]

Ero : 315, jeedimetla

Email: srinivas. [protected]@gmail.com

Kindly let us know the details of the excess bill.

Regards
Thirupathi katakam

Sc no[protected]
Usc[protected]
Name m vimala kumar
Ero ibrahimpatnam
Sec turkayamzal
Area code 2211
Munaganoor

This is in concern with continued power fluctuations and no electricity issues faced in golde habitat, whitefields, kondapur.
The complaints have been raised many times but no work has been done till now.
The transformer in front of our house sparks regularly and produces odd current sounds which appears to be dangerous.
I request you to take this up as quickly as possible.

Wrong bill seance 3 months house is close plz. Give me correct bill
Use no[protected] and[protected]

Thank
Regard

My unique service number is[protected]. If you will check the records, i usually pay a bill of rs. 650 per month on an average. But my bill for the month of may has shot up by thousands. The bill sent to me was above rs. 5000, which is absolutely absurd. No additional appliance has been used in my apartment, even during the summer months. I do not even have many appliances installed in my house. I fail to understand how i could possibly receive a bill that high. Kindly review my bill, and send in the correct amount. I hope you understand that salaried individuals do not have the capacity to answer such whimsical calls. Thank you.

We have been paying bill even during the covid period but the bill we received for the month may is not acceptable. We need a clarification for the same before we pay the bill

Hi team,

This is regarding the huge power bill generated for june month 2020. I was shocked to see the power bill consists of 624 units with bill amount of ₹.4703. This is the third time i am addressing the same issue. Earlier we faced the same issue twice with power bill but it was resolved. Now the issue is repeated even after the meter change. I have paid my previous month's bills on time don't know why this heavy bill has generated again. I want the concerned ae or line man to check this issue and should let us know the reason for this bill. As a consumer i very well know that if i have used any appliance (Ac) which caused the power bill i will pay for it but my concern is without using any such appliance how will i be charged such heavy bill. I know as it is summer season but we have used cooler but using that should not give us such heavy bill with 600+ units.

Kindly address the issue and try to solve this so that we will never face such again. I have attached my previous bills and payment screenshots for your analysis. Attached my consumption as well as payment history from your website for reference.

Thanks,
Consumer
[protected]/[protected]

Hello,

For the month of june 2020, i have received an electricity bill of rs. 5098 with 960 units as reading from march to till date but we made payment of electricity regularly online.

Further every month we used to get avg bill of rs. 450 and the same is the case for the month apr 2020 and march 2020 then how come suddenly it rose to rs. 5098.

Even in case of reading are considered they never rose for more than 150 units per month and as per my calculation even for the lockdown period for previous 2 months as per my calculation based on tariff rate i can get a reading of 100 units per month (80.8 units — rs 5 resulting in a bill of rs 404 for may month bill, and 99 units — rs. 5 resulting in a bill of rs 495 for april month bill) which means for 3 months it should be only 300 units but 960 units is drastic change hence i request you to reconsider the unit readings.

In case even if previous year (2019) units for the same month are considered it should be 200 units for may and june months individually and in no case, it should be 960 units resulting in a bill of rs 5096 which is 10 times the avg month bill.

Request you to kindly check amount and power consumption for usc:[protected] and help us with the correction in the amount.

Thanks and regards
S tejaswini