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Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

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Updated: Jul 23, 2025
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Telangana Southern Power Distribution Company [TSSPDCL] reviews & complaints page 32

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M
Mirza Namat Baig
from Hyderabad, Telangana
Jun 6, 2020
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Address: Diamond hills colony, Towlichowki, Shaikpet, Hyderabad, Telangana

I got electricity bill today for 93 days consumption post covid lockdown and the tariff applied is total units accumulated in last 3 months which is very unfair.
Even though i paid monthly bills as assigned to me but still the bill traffic is not divided and higher rate slab is applied leaving me in financial distress adding to lockdown woes and trauma.
Please follow fair practice and divide my bill tarrif per month.
Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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    V
    Jun 6, 2020
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    Address: 7-1025, venkata ramana colony phase I, Dammaiguda, RR dist.

    There is a power interruption in one phase in dammaiguda, but nobody is responding for the same, my phone no is [protected]. My consumer no is[protected].

    Regards
    Koushik.
    Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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      S
      sonali14
      Jun 6, 2020
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      We received bill for the period of 03/mar/20 to 04/jun/20, bill amount=531 rs.

      But we already paid bill for below 3 month's,

      On 18th mar =84 rs
      On 14th apr =79 rs
      On 8th may = 105 rs.

      I am attaching bill i received and bill ledger history,

      Please correct the bill and send us.
      Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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        Udaya Rao
        from Vijayawada, Andhra Pradesh
        Jun 6, 2020
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        Hi sir/madam,

        This is to bring to your notice that electricity department has incurred big ammount of bill for whcih for house hold. Due to corona-19, department not visited from last 3 months but we are paying online as per the instrcutions from the department but we have received a bill of rs 4320. As the charges and meter reading was counted from march to till date and based on this energy charges were calculated and additional charges were also levied and attached is the bill for your reference.
        Usc no[protected]
        My number is [protected]

        Requesting for reversal of charges as per monthly maintenance.,
        Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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          A
          Aparna Sahoo
          Jun 6, 2020
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          Address: Nanakramguda

          I have received a high bill and i believe the reading or the units are not correct as per the usage.

          Current bill received dated: 03 march to 03 june
          Usc no:[protected]
          Meter no: 2663780
          Name: k h vijay prasad reddy
          Area: 11010
          Sec: gachibowli
          Sc no: [protected]

          Bill details as per current bill received:
          Total units: 2276
          Total days: 93
          Consolidated bill amount from 03 march to 03 june: rs.17735.66
          Amount paid in the previous month of april and may:[protected] + 3777)
          Adjusted amount in the current bill:[protected]

          We have received a high bill and i doubt on the units as we did not consume that much as the appliances are not in use. We have already paid the bill in last month, then we do not wish to pay the bills again for the previous month.

          I request the telangana souther pwer distibution to get the meter check again as we did not consume the electricty this much. I have been living in this house since 4 years and i have never received a high bill.
          The highest unit consumed uptill now is 600 units.

          What i am looking for?
          1. I want to get the units month wise
          2. I want the bill to be revised
          3. I want someone to recheck the meter units
          4. I want department to check the slab on which they have charged
          5. I will pay the bill once sorted

          Looking for a positive response.

          Thank you
          Apreeti. [protected]@gmail.com
          Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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            A
            Ayyappatech
            Jun 4, 2020
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            Address: P.No:26, H.NO: 20-371, F.NO:301 West Venkatapuram, Alwal -500015

            Sir

            I have received my electricity bill (Rs.7914 for 969 units) on June 4th, 2020.
            My previous reading is 3204 units and present reading how taken for 901 units and total units billed for 969 units and total bill amount is Rs7914. But my meter not showing this 901 units reading on the meter.

            I think meter not working properly, then how you can take default 969 units on the bill. If the meter is not working, then as per the rule you have bill average of last 6months bill.

            I'm staying in this apartment from last 7 years but in this month (June, 4th, 2020) the electricity bill has bill jumped around 5/6 times more, as usage was normal, i request to verify meter reading once again.

            Please correct my bill as soon as possible…

            The details are given bellow-
            SC No. AZ074933
            USC:[protected]
            ERO RP NILAYAM

            Address: P.No:26, H.NO: 20-371, F.NO:301 West Venkatapuram, Alwal -500015

            Thanks
            Ayyappa
            [protected]
            Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
            Jun 04, 2020
            Updated by Ayyappatech
            This bill generated for 28 days between 07/05/2020 to 04/06/2020, last two months (Apr and May) we paid for both the months before due date only. But they have not deducted the last two months paid amount Rs.1141 (April 573 + May 568)
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              N
              Narayana2020
              Jun 4, 2020
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              Address: Qutbullahpur, Hyderabad

              Hi team, due to covid situation we did not receive hard copy bill for the last two months (Apr and may) but we have verified the bill online and paid for both the months before due date only.

              Today person from electricity department visited our apartment and generated individual bills for all the flats. Not sure why he has generated the bill from 4th march to 4th june 2020.

              Due to this wrong calculation the number total units and per unit cost is increased. As per this wrong calculation, total bill amount is rs.4878/- and from that they have deducted the last two months paid amount rs.1094/- and mentioned rs.3784/- as due for this month which is not correct.

              As we have already paid for last two months, the reading should be taken only for this month but it was calculated for last 3 months (92 days).

              I request you to look into this matter and rectify and provide us the corrected or updated bill so that we can pay before the due date without fail. Due date is 18th june. So, looking for a quick response on this request. We also request you to make necessary changes in the billing model and generating machines in such cases where people already paid previous months without hard copy.

              S. No:[protected]
              Usc:[protected]
              Bill generated from 4th march to 4th june 2020

              Total units calculated for : 829 (For total 92 days)
              Total bill as per current hard copy : rs.4878/- (For 92 days)
              Last two month total deducted in the hardcopy: rs.1094/- (For last 2 months)
              Due amount showing in the hardcopy : rs.3784/- (For this month)

              Bill no: 0114, ero no: 316, qutbullahpur, gajularamaram (090903)
              Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
              Hi Team,

              Any update on this please.
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                R
                Rajesh Attuluri
                May 30, 2020
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                Resolved

                Address: TSSPDCl

                I have received the electricity bill for rs. 709for the month of april2020& rs 592 for the month of may whereas i don't have a/c or any high voltage consuming appliances and moreover the house remains closed from 8.00 am to 7.30 pm as. I am only living in the room. My previous highest bill is nearly rs 120 only. Highest times paying is rs 60 -90 only. There is definitely something wrong. Please check the last 10 months of my paid bills. I request you to take appropriate action in the above case and avoid such blunders in the future.
                My unique service no is[protected] ero: 15/gachibowli. Address: plot no 2b, block-1, phase-1, janapriya appartments, miyapur-500049
                My mobile no is [protected], [protected].
                Aug 9, 2021
                Complaint marked as Resolved 
                Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                May 30, 2020
                Updated by Rajesh Attuluri
                I am getting excess current bill please resolve my problem.i paid in the previous month's 60--90 rupees only but I am getting 709 rupees for the month of April 2020, Rs 592 for the month of May.please checkout from last 10 month bills
                Verified Support
                Jun 01, 2020
                Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                Dear consumer,

                As per TSERC orders issued dt: 04/05/20 the provisional bill for LT category I(domestic) for May/2020 month is generated equivalent to the units billed in May/ 2019 billed month. After lifting of lock down the meter reading will be taken and bill will be revised accordingly. Any excess amount will be adjusted to future bills or less will be collected

                .It is to inform you, that all individual provisional bills are issued as per the TSERC orders only & as per their respective category .No individual billing revisions are done . .

                *You are kindly requested to pay the bill amount as displayed against your service number in web portal to avoid surcharge, if any and cooperate with the Electricity Department*.

                For Online Bill Enquiry

                https://www.tssouthernpower.com/CPDCL_Home.portal?_nfpb=true&_pageLabel=CPDCL_Home_portal_page_109

                For Creating User to know bill

                https://www.tssouthernpower.com/CPDCL_Home.portal?_nfpb=true&_pageLabel=CPDCL_Home_portal_page_77

                For payment details

                http://10.10.10.77:8080/DASHBOARD/Consumer%20Deposits/CDBH.jsp


                Regards,
                Customer Service,
                TSSPDCL
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                  Z
                  Zameersk
                  May 29, 2020
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                  Frequent power cuts in beeramguda happens, day and night, anytime and every time.
                  Literally torturing people of beeramguda. People working from home are suffering. People unable to sleep entire night due to power cuts, pathetic to kids and elderly people. There is no schedule, they will cut the power anytime and every time. Horrible and don’t know how long this happens.
                  Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                    S
                    Siva Topella
                    May 27, 2020
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                    We are experiencing alternate power off and on since 1 month which resulted in loss of some electronic devices in my house. This issue can be noted in 14c, ligh, near bk guda municipal park sr nagar hyderabad 500038. This is happening in many house surrounded to me

                    The concerned staff are not answering the calls to take the complaint and are just delaying to address the issue.

                    Requesting your team to look into this issue asap.
                    Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                      Naga Raju Ramisetty RnRs
                      from Hyderabad, Telangana
                      May 24, 2020
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                      We are experiencing low voltage and fluctuating voltage issue since 1 month which resulted in loss of many electronic devices in my house & others aswell. This issue can be noted in c3-173, huda colony, chanda nagar, hyderabad-500050. This is happening in many house surrounded to me

                      The issue was addressed to area electric staff. Sadly the executives are not responsive and are just delaying to address the issue.

                      Requesting your team to look into this issue asap.

                      Thanks,
                      Naga raju r
                      Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                        J
                        jpp_hyd
                        from Hyderabad, Telangana
                        May 21, 2020
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                        Address: Hyderabad

                        Electricity bill is being generated based on same month last year's billing. We were not living last year at this address. Our average bill is rs. 900/- per month whereas we have got rs. 3000+ last month and this month we have got bill of rs. 4000+
                        You are requested to send your electricity meter reading person and adjust our extra payment based on actual readings.

                        Jai prakash pandey
                        Tenant - b005, mayflower grande, nacharam, hyderabad. Mobile - [protected]

                        Customer - t sirisha naidu
                        Service no.[protected]
                        Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                          R
                          Raotpv
                          from Hyderabad, Telangana
                          May 21, 2020
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                          Address: Plot no 329, Satya Sai Enclave Road no 20 near Shoba Gardens military dairy farm road, Boeenpally Secunderabad 500 009

                          Demand to remit rs 4249 for the above connection is being sent from the board. It is totally wrong claim. The premises here this metre supply is fixed that portion is under lock and d key for the last two months. This is a single bedroom portion. The house people have the bills already paid, with them, they are in chennai tamil nadu presently due to carona virus they are not able to come to hyderabad and clarify. Mean time you check up the earlier bills paid. There cannot be such huge amount at all.
                          Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                            A
                            AbhiAviers
                            from Hyderabad, Telangana
                            May 21, 2020
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                            Address: Madhapur

                            I have done the payment for my electricity bill from billpay hdfc. I got the confirmation of successful payment to tsspdcl of inr 2158 via email and text message. But when i am checking the website it is still showing me due for today. Tried reaching the helping number but its coming to wrong number dialled. Need assistance on this to prevent double payment for the same.
                            Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                              M
                              MANISHA MOHAN DEVADIGA
                              May 20, 2020
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                              Dear Sir/Ma'am,

                              We have received abnormal electricity bill for the month of March and April which 10 times higher than our normal electricity bill

                              March and April bill together is Rs.2099. But our usual electricity bill for each month never crosses Rs. 160
                              Request you to look into the issue and resolve it at the earliest
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                                S
                                Shanky Makhija
                                May 19, 2020
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                                Address: Sripuram colony saleem nagar

                                As since lockdown started we are not staying in the house from 1st april and till date. And we got a message from the department for the bill of rs.5043/- due date 21st may.
                                What we should do now???
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                                  Usha Srikanth
                                  May 19, 2020
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                                  Biller Name: Southern Power - Telangana
                                  Unique Service number:[protected]
                                  Wrong Bill. I switched to Solar Metering last summer and I get a bill of average 193 Rupees, BUT I received a wrong Bill of 7603 Rupees for April-May. Which is totally wrong. Please help. I invested as per government to Solar and now they are billing me wrong. I cannot pay this amount.
                                  Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                                    Chintala Deepthi
                                    May 17, 2020
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                                    I am a new resident to my present house. It has been only 11 months since we shifted. As there is lockdown due to covid19 electricity bill collector is not allowed to check the reading so govt has declared to pay the bill of last year's same month i. E., may month bill. But in the last year construction is itself not completed and as a result service number is not allotted. But still we got a current bill high. So i request you to reduce the bill for which we didn't consume.
                                    Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                                      Usha Srikanth
                                      May 17, 2020
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                                      Website: Telengan Electricity

                                      I have got an inflated bill of 7000, rs for april-may, i had switched to solar metering, last year around the same time, and my bill on average should be less than 200 rupees.
                                      As per their own laws, a new solar meter should have got minimal payment, but the bill has been given on an inflated old meter, which was taken away by the electricity board last year.
                                      They billing folks could have taken last three months billing average, since the meter change happened.
                                      Please i request my bill to be corrected.
                                      Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                                        Praveen Mandula
                                        May 15, 2020
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                                        My current bill got generated more in month of April and may,
                                        Eventhough I pay bill previous month, I thought current department adjustment my payment, but this they added both Apr and March bills and generated new bill which is against unit consumed in that month
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