| Address: Tarnaka, Hyderabad |
Dear sir/madam:
I have received a huge bill which is in error.
When contacted, i got a response that the last year's bill for march 2019 is being considered for current month bill for march 2020.
Last year, march 2019, for same period, i wrongly got double bill. details are as follows:
Bill #1890, bill date: 08/04/2019 rs. 1735
Bill #0031, bill date: 15/04/2019 rs. 3082
At that time, i approached the electric substation department in tarnaka area, and was directed to pay both above bills with the assurance that adjustment would be made in next month bill.
Till date, no adjustment has been made.
I have been billed rs. 3098 for march 2020.
As you can see from above data, i have wrongly been billed double amount in march 2019, and now once again the department is forcing me to pay huge amount.
Please look into the matter on priority.
I had raised a complaint #cc[protected], but the complaint was simply closed with no action taken.
Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
received the current bill on[protected].i was very much shocked after verifying the bill.
In that bill it is mentioned that the previous reading is 568 and present reading is 1134.
The billing units are charged for 1134 insteed of 1134-568=566 units and meter status is mentioned as 04
our meter is anew meter which was changed 6 months back only.and todays reading is also displayed in the meter as 1148 units.the billing was calculated for 1134 units and bill amount was Rs7457.04/-
This causes very burden to me for payment .
hence i request you to pls consider this and solve my problem.