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Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

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Telangana Southern Power Distribution Company [TSSPDCL] reviews & complaints page 33

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G
gopisankar.inst
from Hyderabad, Telangana
May 12, 2020
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Address: Telagana

Dear Sir,

My Unique service No. is[protected]Name: P GopiSankar), averagely my electrical bill will be Rs. 450 to 550, but for this month it was generated Rs. 4955. There is no option for this high cost. Please review once again and modify the bill as per the unit used.

Thanks in Advance
May 12, 2020
Updated by gopisankar.inst
Dear Sir,

While i checking the online bill on 11.05.20 is was showed Rs. 4955 and while i checking today (12.05.20) it is showing Rs. 3195.

So please check once again and share the correct bill to pay.

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    S
    santu.sant
    May 11, 2020
    Resolved
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    Hi, i am resident of 11-41, majeed pur road, medchal lake road opposite to medchal check post, medchal district, hyderabad - pin : 501401
    My electricity bill : sc. No.[protected] and usc :[protected].
    My electricity bill use to come around 250 to 270 always but since 2 months i got electricity bill for the month of march is rupees 1554 and for month of april i got bill of rupees 1116. I am surprised how one can randomly send electricity bill with out checking the meter? I have checked my meter and the reading is usual like 80 kwh. I have to get bill around rupees 270 but to my surprise it's showing rupees 2670 for 2 months. Which is not at all acceptable and i request concerned department officials to look in to the matter and resolve it soon. I submit i have no pending bills till february 2020. Kindly always send correct electricity bill and don't put burden on common people by sending huge wrong bills.
    Aug 10, 2021
    Complaint marked as Resolved 
    Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
    Verified Support
    May 12, 2020
    Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
    Dear consumer,

    As per TSERC orders issued dt: 04/05/20 the provisional bill for LT category I(domestic) for May/2020 month is generated equivalent to the units billed in May/ 2019 billed month. After lifting of lock down the meter reading will be taken and bill will be revised accordingly. Any excess amount will be adjusted to future bills or less will be collected

    .It is to inform you, that all individual provisional bills are issued as per the TSERC orders only & as per their respective category .No individual billing revisions are done . .

    *You are kindly requested to pay the bill amount as displayed against your service number in web portal to avoid surcharge, if any and cooperate with the Electricity Department*.

    For Online Bill Enquiry

    https://www.tssouthernpower.com/CPDCL_Home.portal?_nfpb=true&_pageLabel=CPDCL_Home_portal_page_109

    Regards,
    Customer Service,
    TSSPDCL
    I N.V. Ramarao consumer of TSSPDCL having service no:[protected] and USC NO:[protected]
    received the current bill on[protected].i was very much shocked after verifying the bill.
    In that bill it is mentioned that the previous reading is 568 and present reading is 1134.
    The billing units are charged for 1134 insteed of 1134-568=566 units and meter status is mentioned as 04
    our meter is anew meter which was changed 6 months back only.and todays reading is also displayed in the meter as 1148 units.the billing was calculated for 1134 units and bill amount was Rs7457.04/-
    This causes very burden to me for payment .
    hence i request you to pls consider this and solve my problem.
    USC:[protected]
    LANCO hILLS

    As per yur circular above, my May 2019 electricity charges were 2660. You should have charged the same amount for May 2020 also. But the amount for May-June bill is Rs. 29085. How is this possible. This is true for all the consumers in Lanco hills residential towers. Should we ask the court to resolve this issue?
    sc no 53012718
    USC no[protected]
    By mistake we have paid current bill twice in october 2020 as details below
    1.[protected] REF NO[protected] for RS 2555-77
    2.[protected] REF no[protected] for Rs 2555.77

    So we have paid rs 2555.77 excess amount.I request you please adjust in NOVEMBER 2020 current bill.
    M.S.R.MURTY
    MOB no [protected]
    Mail [protected]@gmail.com
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      A
      Anirudh.H
      May 10, 2020
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      Hello sir/madam,

      I am experiencing power outage for last 2 days and no lineman is responding to my calls and at least trying to fix the issue. I verified that i am not getting power from the pole from local electrician. I called 3 lineman and nobody is willing to come and fix this as this is a single user with power outage.
      Usc no:[protected]
      Service number:[protected]
      I have tried all possible ways to contact and we are being ignored.
      Aug 13, 2021
      Complaint marked as Resolved 
      Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
      Verified Support
      May 11, 2020
      Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
      Dear consumer,

      As per TSERC orders issued dt: 04/05/20 the provisional bill for LT category I(domestic) for May/2020 month is generated equivalent to the units billed in May/ 2019 billed month. After lifting of lock down the meter reading will be taken and bill will be revised accordingly. Any excess amount will be adjusted to future bills or less will be collected

      .It is to inform you, that all individual provisional bills are issued as per the TSERC orders only & as per their respective category .No individual billing revisions are done . .

      *You are kindly requested to pay the bill amount as displayed against your service number in web portal to avoid surcharge, if any and cooperate with the Electricity Department*.

      For Online Bill Enquiry

      https://www.tssouthernpower.com/CPDCL_Home.portal?_nfpb=true&_pageLabel=CPDCL_Home_portal_page_109

      Regards,
      Customer Service,
      TSSPDCL
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        N
        Narsimhareddy Billapati
        from Mumbai, Maharashtra
        May 9, 2020
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        Address: Peddemul

        This is to bring to your notice that in the month of october 2019 many transformers were stolen in rampur village kotpalli mandal vikarabad dist, complaint was given in the nearest police station, police registered case and submitted the same to assistant engineer peddemul division few people got new transformers but my father b lal reddy visited many times to concerned office but officers denied issuing new one, i hereby request you to consider this and issue new transformer so that we will fix it and continue farming, coming days will be difficult as rainy season is near it will very hard to fix during rainy season. Attaching the complaint copy for your reference. Please do the needful.
        Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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          A
          Anita Jethwa
          May 9, 2020
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          Address: Plot no.39 , bapu bagh colony, P G Road, secbad

          Sir, we have received a very high online bill for April 2020 without so much consumption. No-one checked the meter reading and just put 10400 rs as bill.
          USN is[protected]
          Name - Sneh singal
          Email- [protected]@gmail.com
          Pls respond asap
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            M
            Mokkala Srinath
            May 9, 2020
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            Address: H no 1-5-82 plot no 50 opp central bank of india gangaputra colony old alwal

            We have received high electricity bill for the month of april 2020, the unique service number[protected] with bill of rs - 1155. As we are not at the residence since 20 march 2020. Which is locked to my home and electricity power is not used a single unit, and how come such high amount online bill is generated, i request u to look into this as soon as possible since the due date is 21/5/2020. Due to lockdown we haven't received any bill at my residence this is an online bill, for your reference you can visit and check the meter reading. Kindly take an action and let us known at earlier as possible for easy clearance
            Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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              Z
              zomoham
              from Delhi, Delhi
              May 9, 2020
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              Address: Warisguda, Secunderabad

              I have received my electricity bill message on mobile for due to be laid on may 7th with due amount 2517, which completely too high basis my usuage as we only use fridge and fans that too based on need. For april month also the bill amount was high and i paid blindly as there was no bill physical copy with usage details due to covid 19 lock down.

              Kindly check and correct my apr and may bill.
              Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                A
                Aarti.ns
                May 8, 2020
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                Hello,

                We have received our electricity bill on the 7th may 2020 for
                Rs/13129.00, the bill received on april 8th 2020 was 177 and march also was 177.

                There is no ac, washing machine, fridge and television in the house. Plus we shifted 2 months ago in the house. So i am not paying on the basis of others usage

                I request you to please look into this.

                There is definitely an error and no way i am paying this amount.
                Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                  A
                  Ash332
                  May 8, 2020
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                  Address: 3524 Janapriya NileValley Miyapur

                  I am not in my house and all my appliances are off, despite that the bill is way more than the normal.
                  The bill is 2500 despite no appliances in use.

                  Please do the needful as the bill needs to be cleared to avoid disconnection.
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                    Aarti.ns
                    May 8, 2020
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                    Hello,

                    We have received our electricity bill on the 7th may 2020 for
                    Rs/13129.00, the bill received on april 8th 2020 was 177 and march also was 177.

                    There is no ac, washing machine, fridge and television in the house.

                    I request you to please look into this.

                    There is definitely an error and no way i am paying this amount.
                    Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                      S
                      Santu.Hyd
                      from Warangal, Telangana
                      May 4, 2020
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                      Address: Sainagar colony, Alwal

                      Hello sir, i am sanrosh, resident of sainagar colony, alwal, behind bhatia bakery near children park. Street light is not working in our colony. The pole number is 132/44. The lane looking very dark and scary without the street light. I request concern department to fix led street light as soon as possible to avoid unwanted situations as precaution.
                      Thanking you.
                      Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                      Verified Support
                      May 04, 2020
                      Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                      Dear Consumer,

                      All streetlight issues will be taken care by GHMC so you are requested to lodge a complaint by dialing[protected] or can tweet @GHMCOnline in this regards.

                      Regards,
                      Customer Service,
                      TSSPDCL
                      May 05, 2020
                      Updated by Santu.Hyd
                      I have dialed atleast 20 times but they never lift the call. I have called ghmc complaint number[protected].
                      I guess no one lifts the call for above mentioned number. I request ghmc officials to fix LED street light as soon as possible. Thank you.
                      Our lane street is continuously on throughout the day. There is no on of switch or Timer. There is huge loss of electricity. Attend to the same immediately. H.no. 12-2-417/B/64, LIC COLONY, GUDIMALKAPUR, HYDERABAD, BESIDES LANE OF SAI PRIYA APPARTMENTS. Opposite Jeeva Kalyan park

                      REGARDS,
                      M SUDHAKAR.
                      Our lane street light is continuously on throughout the day. There is no on of switch or Timer. There is huge loss of electricity. Attend to the same immediately. H.no. 12-2-417/B/64, LIC COLONY, GUDIMALKAPUR, HYDERABAD, BESIDES LANE OF SAI PRIYA APPARTMENTS. Opposite Jeeva Kalyan park

                      REGARDS,
                      M SUDHAKAR.
                      Our lane street light is continuously on throughout the day since 2 week. There is no on off switch or Timer. There is huge loss of electricity. Attend to the same immediately. H.no. 17-2-366/1/D, KURMAGUDA - PHOOLATOTA ROAD, SAIDABAD, HYDERABAD.
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                        S
                        Sreenivas Pratyush Chennupati
                        May 2, 2020
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                        Address: 192/c, vengalarao nagar, Hyderabad

                        Sir,
                        This is sreenivas,
                        I am a shop keeper in vengalarao nagar
                        No power from yesterday. I am not compliant by phone. But the problem was not solved. Our Connection Number:[protected]. Address: 192 / C, Om Sai Grocery Stores, Vengalarao Nagar, Hyderabad ... Please solve our problem
                        Thanking you,
                        Your's sincerely,
                        Sreenivas
                        [protected]
                        May 02, 2020
                        Updated by Sreenivas Pratyush Chennupati
                        Sir,
                        This is sreenivas,
                        I am a shop keeper in vengalarao nagar
                        No power from yesterday. I am giving a compliant by phone. But the problem was not solved. Our Connection Number:[protected]. Address: 192 / C, Om Sai Grocery Stores, Vengalarao Nagar, Hyderabad ... Please solve our problem
                        Thanking you,
                        Your's sincerely,
                        Sreenivas
                        [protected]
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                          B
                          Bvvl
                          from Hyderabad, Telangana
                          Apr 30, 2020
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                          Address: Bacharam Village, Abdullapurmet Mandal

                          M/S Bharatiya Vaidya Vidhan Limited
                          USC Number: 10240119
                          SC No:[protected]
                          Cat - 28, Non-Domestic
                          We got power failure since 23rd April 2020. We were severely affected by power failure. Due to Lock Down we were unable to reach you in person. Please restore the power at the earliest.
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                            D
                            Dr.Mahesh Reddy
                            Apr 25, 2020
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                            Address: Emami swan lake apartments, sangeeta nagar, kukatpally, Hyderabad

                            We have received high electricity bill for the month of april-2020, the unique Service number[protected]
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                              V
                              Vijay Siripuram
                              Apr 23, 2020
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                              Due to some network issue i have accidently paid my bill twice..
                              will this extra amount be adjusted in next month?
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                                J
                                jyoshna jangala
                                Apr 20, 2020
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                                Dear sir,

                                I had initiated a payment towards my electricity bill on 19.03.2020. My airtel number is [protected].

                                An amount of rs 710 was first added to my wallet bearing transaction id [protected] 19.03.2020
                                The same amount of rs 710 was debited from my wallet and payment made to apcpdclob for[protected] with transaction id [protected].
                                This amount was not paid for my electricity bill.

                                As such, again i paid my electricity bill for[protected] on 23.03.2020 with transaction id [protected] which was paid for my electricity bill.

                                Kindly review and refund my amount of rs 710 deducted from my account on 19.03.2020.

                                Thanking you
                                Jyoshna j k
                                [protected]
                                Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                                  E
                                  Eswara Reddy Lingala
                                  from Hyderabad, Telangana
                                  Apr 18, 2020
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                                  Hi Team,

                                  I got 3401 Rs of March month. I was not there day times in home, but revived more electricity bill. Please check and let me know. Below are the details.

                                  USC:[protected]
                                  Service Number:[protected]
                                  Name: B K PUSHPALATHA

                                  Thanks,
                                  Eswara. L
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                                    ShaikAkbar0536
                                    Apr 17, 2020
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                                    Address: Aditya nagar, tolichowki, hyderabad -500008

                                    We have received high electricity bill for the month of april-2020, the unique service numbers are[protected] and[protected] with the bill of rs.3236 and rs.2703, we were not at at the residence since 13th of march which marks only 12 days o[censored]sage which can not be this much high. I request u to look into this as soon as possible since the due date is 22nd of april. Due to lockdown we haven’t received any bill at our residence this an online bill. For your reference on our usage you can check our last month bills. Kindly take an action and let us know at the earliest possible for the easy clearance
                                    Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                                      Steven74
                                      Apr 17, 2020
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                                      Address: Tarnaka, Hyderabad

                                      Dear sir/madam:

                                      I have received a huge bill which is in error.

                                      When contacted, i got a response that the last year's bill for march 2019 is being considered for current month bill for march 2020.

                                      Last year, march 2019, for same period, i wrongly got double bill. details are as follows:
                                      Bill #1890, bill date: 08/04/2019 rs. 1735
                                      Bill #0031, bill date: 15/04/2019 rs. 3082

                                      At that time, i approached the electric substation department in tarnaka area, and was directed to pay both above bills with the assurance that adjustment would be made in next month bill.

                                      Till date, no adjustment has been made.

                                      I have been billed rs. 3098 for march 2020.

                                      As you can see from above data, i have wrongly been billed double amount in march 2019, and now once again the department is forcing me to pay huge amount.

                                      Please look into the matter on priority.

                                      I had raised a complaint #cc[protected], but the complaint was simply closed with no action taken.
                                      Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                                        giribabus
                                        Apr 15, 2020
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                                        Address: 8-1-68/A/1/26 Vinayak Nagar colony, shaikpet, Hyderabad 500008

                                        Hi team,

                                        For march 8th to april 8th 2020, we have received bill 8 times more than what we received every month earlier.
                                        Please check why the excessive bill is provided.

                                        Usc no[protected]

                                        Bill generated as 765 rs
                                        Usually we get below hundred.

                                        Please suggest what to be done.
                                        Please revise the bill and provide correct bill.

                                        Please let me know if any further details needed

                                        Thanks in advance.
                                        Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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