Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

My bill amount rs.421/- of bill no. 0034 ero no. 011 banjara hills, road no. 12 hyderabad. My yearly average unit consumption is maximum 3 unit per day but in the month of sept my electricity bill did not work properly and all other apartment bill was generated on 04.10.2019 but my bill is generated on 12.10.2019, due to delay of bill generation my electricity bill is 421/- and then the electricity department change my meter but i dont know whether the meter is correct or not. Due to changing meter my electricity bill of the month of october is rs.446 of only 22 days. And i have only fan, tubelight. No other equipments like refrigerator, ac tv etc.

Dear sir, we are staying in house which is having only two rooms which are having two fans, one fridge and a tv for last 4 years at dwarakapuram, dilsukhnagar.in every month electricity bill we used to get electricity bill ranging between rs. 400 to rs. 700. Now in this month surprisingly we received a bill amount of rs. 3194/- which uncomparable.

So we request you to enquire working condition of the meter and rectify the bill amount.

Bill no. Vz028538
Usc no.[protected]

Regards,
Nagendra
Tenant of the house

We are experiencing low voltage and flacutuating voltage issue since 10 days which resulted in loss of 2 leds, 1 motor, and unable to use washing machine and air cooler. This issue can be noted in c3-248, huda colony, chanda nagar

The issue was addressed to area electric staff. Sadly the executives are not responsive and are just delaying to address the issue.

Hi,

I have paid my electricity bill twice for the month of july 2019. Please find the payment details from the attached screenshot. I have got electricity bill for august 2019 and observed that excess amount is not adjusted.

Total bill paid 1019 + 1019 = 2038

And i got reply saying that "your excess amount is adjusted, need not pay this month bill.". But due to issue with my sbi credit card auto bill payment
Feature, the bill has been paid without my knowledge. Which means i have paid rs. 803 for month of august 2019 which you recommended not to pay.

And i have paid my electricity bill rs. 645 twice for month of sept 2019 due to the sbi card issue. Please find the payment details from the attached screenshot.

Can you please adjust the bill so that i can skip next months payment.

Thanks,
Vamshi

I have paid my bill twice in the month of june 2019, amount rs. 10, 237. Once i paid on 21st june, but the electricity board came to my house and said they have not received payment. At that time i was not at home and also my payment statement did not reflect the 10, 000 deduction, so again i paid the full amount on 26th june 2019, thinking the previous payment was not successful. But on month end when i got my bank statement, it shows twice the amount has been deducted. Both the mode of payment was online.

I am attaching the bill payment proofs as well. Please check i have paid the same amount twice.

Sc no: [protected]
Usc:[protected]

The last 3 months amount has been adjusted. I got a fresh bill for september, rs. 2855. However, i should still get a refund of rs.362. But this amount has not been adjusted by tsspdcl.

I should be actually paying rs. 2493/- only.

How do i make only this much payment online?

Iam resident of mallikarjuna nagar beeramguda. For the past 15 days observing frequent powercuts. Todays from morning there is no powercut... Till now.. Due to this small and elderly people are suffering. I request you to resolve as soon as possible.. When i called the office there is no response.. I request you resolve power cut problem in my area.. So that the people will be thankful to you people.. Thank you

I received higher bill amount based on units (198) consumed bill amount expected 822 rs.
But received 1073 rs in bill, which is wrong.

Number o[censored]nits consumed 198, so this should come under category lt i (B) (I) and bill amount expected total of 822 rs.

0-100 units - 3.30 rs/unit = 100 x 3.30 = 330.00 rs
101-200 units - 4.30 rs/unit = 98 x 4.30 = 421.40 rs
Total energy charges = 751 + additional charges 71 rs = 822 rs expected.

But calculation done wrongly.
My bill showing wrong category lt i (B) (Ii) and amount calculated wrongly i. E. 1001 rs calculated for energy charges.

Please look into this issue and make my bill correctly.

My meter details are like below.

Uscno[protected]
Ero - 17, ibrahimbagh
Consumer name - s sudheer kumar
Billing date - 05-oct-19
Number o[censored]nits consumed - 198

A high current bill is charged for us from last 2 months. We dont even have many lot of appliances in our home. Every month usually we get a bill around 700 to 1200. If we use an air conditioner it goes up to 2300 that too in mid summer.
But the bill we received this month is more than 1800 where we didnot use any ac. And even the last month bill was higher.

There might be an error in the meter reading as per my knowledge. I[censored] look at the meter reading from august to september both ps and pv number appears to be same.

I have attached photographs of bills from july
.

Hi,

For both SEP/OCT month, I have done payment to a wrong and invalid USC number[protected] by mistake.
Also. I was not aware that I have been doing payments in a wrong USC number.
So, now the actual bill payment is still pending.
Can you please help me to get this reverted.
It's very urgent and am feeling helpless. I have already done wrong payment twice.
Please see the attached photos to understand this.
Kindly let me know what more details is required to get this done.
Wrong USC--Payment done[protected]
Right USC[protected]Payment not done.

Please help me urgently on this.

Hi, my service number is[protected].
Till now i have paid the electricity bills with in due time.
But this month i received a bill of 1176 rs. Which includes arrears rs 569.
May i know the reason of this arrears.

And also want to know the reason of bill generation is after 32 days. Due to the delay in bill generation causes slab change and bill amount is getting more than expected.

Please have a look on this and do the needful.

Thanks
Narasimha rao

This is the complaint from 11-5-381/4 please check the wire connections as there was an extra illegal wire connected to our meter due to which there is high amount in bill we used to get 200 or 300 every month but now we got 3500. Drastic increase in my bill amount which lead to many problems. This illegal things should be brought in notice and take action against according to it.

Hi,
I am getting extra bill amount to my house, in my house we dont have any power consuming things like (Washing machine, air conditioner, heater, cooler, fridge.. Etc) we have tv only, but we are getting nearly rs 450 in every month, i dont know how and why it is happening, i know unit price has increased but for only tv and lights will not consume above 100 units right?, so please consider this mail and solve this problem as soon as possible.

Due to the heavy rain on wednesday 25th september 2019 the metre has stopped working. Due to which we din't have power from two days we are facing lot of problems and at night we cant sleep properly as i am a student and used to go to the college and we cant study due to power cut.
So i request you to kindly do the needful for us as soon as possible.

We are facing frequent power cuts in our area. We are not able to work in our home during mornings and even couldn't sleep during nights. This is causing so much trouble in out houses and we are getting charged unnecessarily with so much power cuts. Please try to resolve as soon as possible and help us to resume our daily activities without any delay.

[protected] was my UPC no.
I have already paid power bill thourgh UPI, still my power connection disconected..
What is negligency..
Without intimation without Prior permission without checking status they disconnected my power connection..
Then who is responsible for this issue.
I need power immediately.
I am ashame of these type of service in Telangana.

Live electric wires are hanging loosely from the electric pole opposite to my house door 1-1-7/13 in ashok colony, street 3, lane 5, kapra, hyderabad 500062. Even after repeated complaints over phone to sainikpuri current office and local line man, no one is doing the needful. Please take immediate action to avoid risk of falling.
Ssp madan mohan
S no.[protected]
Usc[protected]

I have paid my bill twice in the Month of June 2019, amount Rs. 10, 237. Once i paid on 21st June, but the electricity board came to my house and said they have not received payment. At that time i was not at home and also my payment statement did not reflect the 10, 000 deduction, so again i paid the full amount on 26th June 2019, thinking the previous payment was not successful. But on month end when i got my bank statement, it shows twice the amount has been deducted. Both the mode of payment was online.

Sc no: [protected]
Usc:[protected]

I thought that the amount would be adjusted, but again I got a fresh bill of Rs. 3142 for September 2019.

I am attaching the bill payment proofs as well. Please check i have paid the same amount twice.

Please check, this amount should be adjusted from the extra Rs. 10, 000 that I have paid in June 2019.

Hi,

I have paid my electricity bill twice for the month of august 2019. Please find the payment details from the attached screenshot. I have got electricity bill for september 2019 of amount rs 709 and observed that excess amount is not adjusted against the billed amount.

Total bill paid 679+ 679 = 1358

Please let me now if i have to pay pending amount rs 30 for september 2019 bill after adjustments

Thanks,
Vamshi

I have an auto pay registered to pay my electricity bill in hdfc bank. And tsspdcl has transacted the amount of rs. 741 twice through my bank account and as well as through my credit card on 26 august 2019. Please refund the amount to my credit card. Kindly note the reference numbers are as follows.

My sc no. [protected]
My usc no.[protected]
Through bank account : hga1p0bcbb[protected]
Through credit card : txhc7373

Kindly resolve this issue as soon as possible.

Hi,
I have received a bill amount of rs. 2737 for sep 2019. To know the reason i went to the nearby tsspdcl office carrying all the last 4 months bill slips and spoke with them.
Reply from tsspdcl officer "as your meter was stuck up so the bill was issued for average units of last three month's consumption and the meter will be replaced with the new meter by this month ending and your next bill will also be issued for same average units as the new meter will not record the exact consumption"

My last month i. E. Aug 2019 bill is rs. 780 and past months was high because of summer season. Now they are asking me to pay rs. 2737 as they cannot do any changes. They want me to pay approximately 3 months electricity bill at a time.

My question is simple here if the meter is stuck is it the customer issue and how can they take the average of the last three months. Even if they are taking last three months, they did not consider aug month units and they only took the months in which the bill amount was high.

If the meter is stuck is it a customer mistake? I also checked my meter and it looks fine for me because the units are changing daily.