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Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

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Updated: Jul 23, 2025
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Telangana Southern Power Distribution Company [TSSPDCL] reviews & complaints page 37

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A
agarwalahubham2710
from Hyderabad, Telangana
Sep 15, 2019
Resolved
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Address: Kakateeya Hills road no 10, Madhapur, Hyderabad, Andhra Pradesh

Hello sir. We live in kakateeya bills road no 10 madhapur and offlate we have been experiencing power cuts at very odd hours - morning 3am onwards for hours on stretch. This is very irritating as these are peak sleeping hours and it becomes very difficult with our kid. This has started happening in the past 1 month and we never faced power issues in our area. On one saturday we had no power for straight 4 hours.

For instance today also, there has been no power since 1.5 hrs since 3 am. Please resolve this problem at the earliest.
Oct 17, 2019
Complaint marked as Resolved 
Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2019
Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
Dear consumer,

Please call toll free number 1912 for power related issues and AE/Op.

Regards,
Customer Service,
TSSPDCL
USC[protected] metre not working and heavy current bill.
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    V
    vamshi01
    from Hyderabad, Telangana
    Sep 14, 2019
    Resolved
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    Address: Rangareddy, Andhra Pradesh, 501510

    Hi,

    I have paid my electricity bill twice for the month of july 2019. Please find the payment details from the attached screenshot. I have got electricity bill for august 2019 and observed that excess amount is not adjusted.

    Total bill paid 1019 + 1019 = 2038

    Please let me now if i have to pay aug 2019 bill or not. If possible please adjust the bill so that i can skip this months payment.

    Thanks,
    Vamshi
    Oct 17, 2019
    Complaint marked as Resolved 
    Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
    Verified Support
    Sep 16, 2019
    Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
    Dear Consumer,

    Your excess amount is adjusted, need not pay this month bill.

    Regards,
    TSSPDCL
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      N
      Neetaj
      from Mumbai, Maharashtra
      Sep 13, 2019
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      Address: 500090

      I am from nizampet area of hyderabed with m no. 22963836, and area code: 004158.in my bill, i see the units calculation is wrong. Instead of 2 units 210 units is bring printed due to which high bill of 1145 is generated. I find this to be sole mistake in unita calculation.
      Please correct and re-issue the bill or provide details on how can i get this resolved
      Thanks you.
      Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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        P
        Praveen Nelanti
        from Hyderabad, Telangana
        Sep 11, 2019
        Resolved
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        Address: Kondapur, Ranga Reddy, Andhra Pradesh, 500084

        Hello team,

        Respected sir,

        This is to bring it to your notice that, the linemen of our area kondapur is irresponsible in making the readings of our electricity board meters. Most of our flats were given the bill of close to 1360+ which is 201+ units each month with out taking proper readings.

        For my service number unique service no.[protected], i have received same number o[censored]nits as 200+ for last couple of months but the actual reading differs from the bill reading. He intentionally wanted to make extra payment for my flat. I would like to bring this to your notice that from next month onwards, our apartment owners would like to file a case against this person for making this intentionally. We have not stayed at our flat for 15 days this month and my power consumption still shows the same which is questionable. Please make necessary action on this and explain us the reason behind this. Most of the time this guy comes after 35 days to make the higher readings for flat mates.

        Regards,
        Pn
        Oct 14, 2019
        Complaint marked as Resolved 
        Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
        Verified Support
        Sep 13, 2019
        Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
        Dear Consumer,

        If you don't mind, please kindly furnish your September month bill along with the snapshot of your present meter reading. If you have any information about meter reader coming to your premises please furnish. please kindly give your contact number and name of your building/apartment and also please furnish whether you are owner (or) tenant.

        Regards,
        Customer Service,
        TSSPDCL
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          S
          susri1703
          from Hyderabad, Telangana
          Sep 10, 2019
          Resolved
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          Address: 500047

          Dear sir,

          My service no is[protected]. Last month i. E for the month of july i have received my electricity bill on 03 of aug but for the month of aug electricity bill i have received on 38th day i. E. On 09-sept. And the bill amount is also very high.
          May i know the reason why it happens frequently. As per the rule the meter reading date should be of 30 days only. Else the charges will be higher.

          Your lineman is failed to take the reading on 3rd of sept. That is his mistake why you put load of lineman mistake on our head. Ask the lineman to pay the bills.
          Oct 12, 2019
          Complaint marked as Resolved 
          Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
          Verified Support
          Sep 11, 2019
          Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
          Dear Consumer,

          You are requested to contact AAO/ERO/Malkajgiri [protected] in this regard.

          Regards,
          TSSPDCL
          Iam here by forwarding u the electricity bill snaps, I don't understand what do you mean by additional charges, why they are adding additional charges of 150 in each electricity bill, bil no.[protected]&[protected], , kindly take necessary action
          USC bill shows 0 units but still the bill displays 360, it's like nobody questions them
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            M
            MdFerozghani
            from Hyderabad, Telangana
            Aug 31, 2019
            Resolved
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            Address: Hyderabad, Telangana, 500005

            Respected sir,
            We are the residents of royal colony, balapur. We do not have a single electric pole in our area. Electrical connections are given through wooden poles which falls down frequently. Accidents occur often and the wires are broken. The broken wires are also a big danger. Our area is well populated and there are many small children in our society. The wooden poles are a big danger to children and adults as well. Along with the electric poles few street lights will be very helpful.
            Please look into the matter and do the needful.
            Thanking you,
            Mohammed habeeb ur rahman.
            Oct 10, 2019
            Complaint marked as Resolved 
            Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
            Verified Support
            Sep 03, 2019
            Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
            Dear Consumer,

            Please furnish the SC No (or) USC No as printed in the bill, to inform the concern section officer.

            Regards,
            TSSPDCL
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              V
              Vijaya Amlu
              from Delhi, Delhi
              Aug 25, 2019
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              Address: Annaram, 500043

              Renuka residency annaram village, builder till date not apply any metre from the past 3 years he is taking electricity directly from transformar by digging wire illegally and electric city department people ignore this issue or take bribe from that people kindly help us outout we are very kind of you because we are farmers and they are using our current for there own purpose.
              Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
              I paid my electricity bill twice last month .My service no. Is[protected].please adjust my bill payment to this month.I paid 822rs twice in last month through manually and through paytm.This month my electricity bill is 539rs.I am from RR north circle jeedimetla.kindly contact our circle tsspdcl office and resolve my complaint.
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                S
                sujathashanker
                from Delhi, Delhi
                Aug 21, 2019
                Resolved
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                Resolved

                Address: Sidhiflats, bachupally, Hyderabad, Telangana

                Usc:[protected]
                sc no:[protected]
                Area -Bachupally, hyderabd

                We have received an electricity bill of rs.1861.00 for the month (08/07/2019 to 10/08/2019) .in this bill present and previous month readings are both are same and i gor heavy current bill amount Rs.1861 i don't know the reason. Please find the details below.

                Last month from 10/06/2019 to 08/07/2019 for the 152 units i got Rs. 645/-which is true.
                The person who had recorded the units did a mistake not taking the reading correctly!

                Please find the bills attached for your reference.

                Please help by sorting out this issue last payment date is 23/08/2019

                Usc:[protected]
                sc no:[protected]
                Area -Bachupally, hyderabd

                Thanks
                Sep 22, 2019
                Complaint marked as Resolved 
                Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                Verified Support
                Aug 22, 2019
                Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                Dear consumer,

                As per our records it is clear that bill was issued with meter struck up status. The meter will be replace by the department only at free cost For more details pl contact concerned AE/Op/Bachupally [protected] in this regards

                Regards,
                Customer Service,
                TSSPDCL
                I get ACD due 9650 SAR for my electricity bill.
                I already have deposit with the electricity department. Why is ACD charged because my tenant asking me to pay the ACD due
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                  A
                  Ankit Thanvi
                  from Hyderabad, Telangana
                  Aug 21, 2019
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                  Address: Hyderabad, Andhra Pradesh

                  The Line man Ahmed Shaikh come to cut down the meter power before the due date and misbehaved when we informed that we have already paid and due date is still not reached. This incident occurred today too so i thought to raise a complaint against it.
                  The bill is also generated for more than 30 days which results in increase in unit count.
                  this is regular problem with this area line man . In spite of paying bill he comes to cut power and argues rudely.

                  Please do check the number of days for last few months in this year, it would be more than 30 days. It results in increase in units and bill amount.

                  SC NO.[protected]
                  USC no:[protected]

                  Please do let me know if any more information needed.
                  Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 22, 2019
                  Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                  Dear customer,
                  Please kindly contact AE/Op/Rajendernagar, no:[protected]
                  Aug 22, 2019
                  Updated by Ankit Thanvi
                  Hello TSSPDCL Support team,
                  i can not view the no as its shows protected. Is AE/Op/Rajendernagar been notified about it before i speak to him.

                  thank you.
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                    T
                    Tchakraborty
                    Aug 21, 2019
                    Resolved
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                    Resolved

                    I have paid my bill twice last month (June 2019), amount rs. 10, 237. Once i paid on 21st june, but the electricity board came to my house and said they have not received payment. At that time i was not at home and also my payment statement did not reflect the 10, 000 deduction, so again i paid the full amount on 26th june 2019, thinking the previous payment was not successful. But on month end when i got my bank statement, it shows twice the amount has been deducted. Both the mode of payment was online.

                    Sc no: [protected]
                    Usc:[protected]

                    I thought this month the amount will be adjusted, but i again got a fresh bill for august 2019 of rs 2696.

                    I am attaching the bill payment proofs as well. Please check i have paid the same amount twice.

                    Please check this because i have paid rs.10, 000 extra!
                    Sep 23, 2019
                    Complaint marked as Resolved 
                    Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 21, 2019
                    Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                    Dear Consumer,

                    Your excess amount is adjusted, need not pay this month bill.

                    Regards,
                    TSSPDCL
                    From last night electricity voltage is so low that even fans are not moving, fridge is not working and TV is not getting turn on... pls resolve this early
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                      A
                      ajitmnair
                      from Hyderabad, Telangana
                      Aug 17, 2019
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                      Address: 78, Lavender,L&T Serene County,Telecom Nagar, Gachibowli, Hyderabad, Telangana, 500032

                      I received an exorbitant bill from tspdcl for rs 8875/- when summer has gone away in hyderabad and its cool. So there is not even use of ac's.
                      Even in peak summer months of april may, my bills have not exceeded 5000/-
                      I have paid this huge amount for the month of july as i think there is a policy of "pay first and then complain"
                      Please rectify and sort this out
                      Ajit nair
                      Tenant of ryan leslin norris
                      Hyderabad
                      Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                        D
                        DURGARAO VV
                        from Hyderabad, Telangana
                        Aug 16, 2019
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                        Address: 228 B PRAJAY SAI GARDENS BANDLAGUDA VILL, CHERIYAL POST KEESAR MANDAL, OLD RR DISTRICT, NEW MEDCHAL DIST, Hyderabad, Andhra Pradesh, 501301

                        A credit amount of inr 495.40 against usn[protected] & inr 727.00 against usn[protected] lying in the accounts since more than one year.

                        Request you to kindly adjust the same in immediate bill and confirm.

                        Since there is no response on the emails sent, hence complaining in this forum.

                        Your immediate response and action in this regard would be highly appreciated.

                        Thanks and best regards,
                        V v durga rao
                        Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 16, 2019
                        Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                        Dear Consumer,

                        Can you please mail to [protected]@tssouthernpower.com in this regard.

                        Regards,
                        TSSPDCL
                        Aug 29, 2019
                        Updated by DURGARAO VV
                        Please let me know your email id as it is appearing as [protected]@tssouthernpower.com
                        Sep 07, 2019
                        Updated by DURGARAO VV
                        Awaiting correct email id please
                        Hi sir/mam
                        My USC[protected]
                        Regularly i will get a power bill lesser than 200 every month but i got a high power bill of 448 Rs in august. I will use very less electricity but I wonder why I got this much high bill. I request you to please do the solution
                        Hi, I have posted my complaint last week (ID: 2421244 ) and there is no action taken as of now for it! I have to pay the due by this week to avoid penalty.

                        Will there be any resolution or will it be ignored?

                        Please confirm so that we will not waste time in such things!

                        Thanks!
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                          K
                          kranthi144
                          from Mandal, Gujarat
                          Aug 15, 2019
                          Resolved
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                          Resolved

                          Address: Rangareddy, Andhra Pradesh, 500075

                          Hi,

                          On july 6th i got bill of 217. Since i have arrears of -552, i was told not to pay 217.

                          So my arrears would be -335 and on 06-aug i got bill of 408, but bill is not updated.

                          After updating the above -335+408, i have to pay 73rs for this month.

                          Plz tell me how much i have to pay?

                          If above is correct then

                          How do i pay 73?

                          Which i can't edit 408rs in any sites like https://www.billdesk.com/pgidsk/pgmerc/tsspdclpgi/TSSPDCLPGIDetails.jsp
                          Or any other apps like tsspdcl, paytm, kotak etc

                          Service number :[protected]
                          Unique service no. :[protected]

                          Can you please look into this and do the needful
                          Sep 22, 2019
                          Complaint marked as Resolved 
                          Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 16, 2019
                          Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                          Dear Consumer,

                          Your excess amount of Rs 335/- adjusted, you need to pay the balance amount of Rs 73/-, please pay at nearest TSSPDCL bill counter (or) ERO Ibrahimbagh as part payment are not accepted through any online modes, please see the consumer details attached below.

                          Regards,
                          TSSPDCL
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                            C
                            Chandralekha Balachandran
                            from Chennai, Tamil Nadu
                            Aug 12, 2019
                            Resolved
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                            Resolved

                            Address: 55, Balaji West County, Nizampet, Hyderabad, 500090

                            We have received an electricity bill of rs.7354.00 for this month (06/08/2019 to 05/07/2019) against 915 units which is too high. I used to pay less than rs.1500 every month. Please find the details below:

                            Usc[protected]
                            Area - nizampet, hyderabd

                            Last month we were billed with "nil consumption" which is not true! The person who had recorded the units did a mistake not taking the reading correctly!

                            Please find the bills attached for your reference!

                            Please help by sorting out this issue!

                            Thanks!
                            Sep 14, 2019
                            Complaint marked as Resolved 
                            Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 13, 2019
                            Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                            Dear Consumer,

                            In the month of July your service is being billed under "Nil Consumption" now your service is billed under live status, for more details you are requested to contact AE/Op/Nizampet [protected] in this regard

                            Regards,
                            Customer Service,
                            TSSPDCL
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                              Saikiran kannapuram
                              from Mumbai, Maharashtra
                              Aug 10, 2019
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                              Address: Hyderabad, Yapral, Vaishali apartments, Medak, Ramayampet, Hyderabad, Andhra Pradesh, 500087

                              Dear sir,

                              My meter usc no.[protected] with service no.[protected], address : p. No 145 & 146, registration colony, vaishali apartments, yapral, customer name. Sunrise builders.
                              As our meter display was strucked & it is not displaying. So please am requesting you people to solve the issue by coming to below adddress.

                              Thanks & regards
                              K. Saikiran
                              Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                              Aug 10, 2019
                              Updated by Saikiran kannapuram
                              Does we have to take any decisions or actions for further things.
                              I have consumed 194 units as of july 2019
                              and for this i have been charged 1317 rs .Why is this high pricing, i have been overcharged so much.And when we contact to tsspdcl customer care they are soo irresponsible .
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                                Marvel Crystalight
                                from Hyderabad, Telangana
                                Aug 7, 2019
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                                Sc no bz050055 chinna thokatta substation i already raised a complaint about excess bill and the way the staff behaved. It didnt get resolved yet. And again i got bil of 812 this month where i didnt use pwr much.. There are 3 meters including ours so one meter is not working and another one meter getting 50 rupees bill inspite o[censored]sing fridge, tv, etc.. Linemen came and told that there is a problm that both meters bill is including in our bill.. The thing is he is asking to bring electrician and resolve it coz they dont know the work. What is the point of callimg private electrician paying again 500-1000rupees where am already paying excess of electricity bill. What is the need of electricity dept guys available for us. When i spoke to ae she is saying they can just check meters.. And she is saying keep meter for testing for that i need to pay dd and visit eragadda office.. If we observe there is no wrk done by them we should roam like dogs for electricity ofc, for electricians, for erragadda electricity office whatever they say and also we need to pay the bill amount which already generated what a good public service. I wish i could be an employee in govt electricity dept. The way the ae speaking was not in the right manner. Resolve my issue as soon as possible
                                Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                                  mohd abdul rawoof
                                  from Hyderabad, Telangana
                                  Aug 7, 2019
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                                  Address: Hyderabad, Andhra Pradesh, 500023

                                  Hi

                                  My electric meter is not working and it got stuck. And when tsspdcl agent came to take the reading, he said that to make a dd of 1300 to replace the meter.
                                  This is really unfair that they are charging for the meter which itself became faulty (Stuck) and it is not our fault and still asking to pay for it.
                                  Please kindly look into this matter.
                                  Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 08, 2019
                                  Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                                  Dear Consumer,

                                  Please furnish the SC No (or) USC No as printed in the bill.

                                  Regards,
                                  TSSPDCL
                                  Aug 08, 2019
                                  Updated by mohd abdul rawoof
                                  Hi
                                  Please note the details below
                                  Service No: R2003479
                                  USC :[protected]
                                  Yakuthpura, Hyderabad.
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                                    ranchi carnival
                                    from Mumbai, Maharashtra
                                    Aug 6, 2019
                                    Resolved
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                                    Resolved

                                    Address: MSM Venkat Sai Residency, Shilpa Park, Kondapur, Hyderabad, Telangana, 500084

                                    Dear sir/mam,

                                    This is in regards to the electricity bill for the connection number - [protected], as of month of july. As per the meter reading as of today, the number o[censored]nits consumed is only 52 after the last bill which we received for the month of June, where as the bill amount we have received is showing 10, 084 INR for the same amount o[censored]nits consumed. We would like to request for a recheck as we are 3 working women living in the house with basic set of electrical appliances. So request you to look into this issue at your earliest convenience as the due date of the bill is 18th of august and we will only be able to pay the bill once we receive the correct amount. Thank you for your time and patience.

                                    Regards,
                                    Neha Kumari.
                                    Sep 8, 2019
                                    Complaint marked as Resolved 
                                    Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 08, 2019
                                    Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                                    Dear Consumer,

                                    We have informed AE/Op/Kondapur [protected] to recheck the bill, for more details you may contact him in this regard.

                                    Regards,
                                    TSSPDCL
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                                      praveen.kanike
                                      from Hyderabad, Telangana
                                      Aug 5, 2019
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                                      Address: 332 Luxor park PJR enclave Chandanagar, Hyderabad, Andhra Pradesh, 500050

                                      I am staying in luxor park, pjr enclave chandanagar hyderabad. On july month the bill generation has discrepancy due to the manual generation of bill. As i know my consumption level of power units at home. I always get the power bill on an average 800rs but this time they charged me 1400+ and the next subsequent month in august i got only 200 which means the last month bill is generated wrongly which makes me pay more. I want my amount which excess paid back.
                                      Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 08, 2019
                                      Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                                      Dear Consumer,

                                      If you want your meter to be tested you are requested to lodge a complaint at ICSC/CSC at below given address duly taking demand draft in the favour of TSSPDCL of amount Rs 354/-(included GST).Based on complaint meter will be sent for testing and relevant action will be taken by AE/Op based on MRT report.For more details, pl contact AE/Op/Miyapur [protected] in this regard.

                                      Regards,
                                      TSSPDCL
                                      Aug 09, 2019
                                      Updated by praveen.kanike
                                      Sir,
                                      Before proceeding for testing the meter, I have some questions, so based on this I will proceed further.
                                      1. Will the MRT report contains my daily consumption of electricity?
                                      Aug 09, 2019
                                      Updated by praveen.kanike
                                      Sir,
                                      Before proceeding for testing the meter, I have some questions, so based on this I will proceed further.
                                      1. Will the MRT report contains my daily consumption of electricity? if not, How MRT report will help me to solve the issue raised.
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                                        P
                                        p girimayagari
                                        from Delhi, Delhi
                                        Aug 4, 2019
                                        Resolved
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                                        Resolved

                                        Address: Ramachandra mission , thumukunta, Rangareddy, Andhra Pradesh, 500078

                                        From past 1 week, there is frequent power cutoff in thumukunta, why is this happening frequently and also for whole day not even few hours.
                                        This is happening daily, not sometimes.
                                        It is very difficult to stay at home and for basic need also we require power.
                                        This is making very much problem for public to survive.
                                        Many complaint have been raised to local department but no use
                                        It is the same each and every day now.
                                        Sep 6, 2019
                                        Complaint marked as Resolved 
                                        Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 05, 2019
                                        Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                                        Dear Consumer,

                                        Please furnish the SC No (or) USC No as printed in the bill.

                                        Regards,
                                        TSSPDCL
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