Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

We got high amount bill around 3000 rupees of pwr bill inspite of not using power at home. Previous month paid amount of 700 was also included. So i went to electricity office of newbowenpally near spencers there was no proper response.. There was a lady who is not at all intrested to talk at all.. Atfirst she told it is mentioned as door lock so average units are taken but our meters are outside only and i was available at home there is no way for doorlock. Later when i told this she said no one will get less bill like 700 in summer so it was taken average units.. How can average units taken inspite of my presence? And our neighbours got exct bill how come its possible and for her 700 is less amount for summer we at home dont have ac to get morebill. She was tryimg to convince that it was totally our mistake and we used pwr. And the way the lady behaved was very worst she was showing too much attitude.. If she is a govt employ do we public looking so cheap that she is not at all caring when i talk.. This is nearly third time whenever we go no proper response.. Surrounding newbowenpally three curent offices near kv school, near post office and near spencers bapujinagar no employee will give response properly personlly and publicly i saw.. I being educated they r not responding in a proper manner no respect towards our problem i can imagine how they treat uneducated or other common people. Please take necesary action and make necessary changes so that it would be helpful for us.. Atlast there was no solution i paid total current bill.. My pblm is not abt the money i paid but the way they behaved at office. The lady and there was other gent when i was talking they were ignoring they dont want to listen to my issue at all. Atleast that guy checked online but the way that lady behaved was the worst.

Since yesterday there is no power in our house. After much waiting and verifying with local electrical engineer, the issue is found to be at the pole.
So, we have reported the same to telengana power distribution customer service number 15533 today. They acknowledged that line-men will be sent. But no one turned till now.

Usc :[protected]
H:no : 20-123, saradanagar, p & t colony, reddy brothers lane.

Dear sir broadband cable wires attached with boxes put on home service wires due to heavy rain or water/air, heavy vehicles passing from cable side my service wires got electric fluctuation and burnt my television, ceiling fans, lights.
Even i tell to the person that your cables attached to the poles but there is no response from him and again put on my service wires so kindly look in the matter and do justice to me about my expenditures and solve the issue as soon as possible.
Address: beside st. Angel high school babanagar nacharam opposite electric transform house medchal district telangana state

Dear sir street lights are not working since six months no one electric staff person not taking responsible due to the darkness strangers group of person make a place for drinking and stoling the items of alone persons who are going that side address st. Angel high school beside to water treatment plant babanagar nacharam medchal district telangana state 500076 so kindly look in the matter and solve the problem as soon as possible

Hi. My unique service number is[protected]. The reading was taken on 08th july. The billing period is 01st june to 30th june 2019.

This june bill includes the reading of the may also. The may bill was pain on the 19th june and same has been shown on the electricity bill given on 08th july.

So it is duplicate reading. Kindly adjust the reading in subsequent months.

Thanks
Rajesh

Wrong electricity billing since 2 years in vadlakonda village, parvathagiri mandal, warangal district, telangana state.

There is no response when called the respective lineman (Gopal) and ae on their mobile number multiple times.
Seems the issue might be due to the meter and needs to be replaced if needed.

Please work out on the issue and get it resolved. This is causing an issue and we are not going to pay the electricity bill until the issue is resolved.

Name : km ranga rao
Vadlakonda

Dear Authorities,

We have received a development charge of around 6400 for our apartment common connection, way back in 2016 and I have moved to the apartment recently without any knowledge about this. Today the Madhapur AE has sent some one to disconnect the power, that interrupts lift for all the flats.

The notice (attached) they have given is an intimation of disconnection (striking off the due time of 24 hours). When we asked the AE about the improper notice and abrupt termination, he was very arrogant and says we can't do anything if we approach any court in the country and not at all willing to renew the power to the lift (which is mandatory for elderly people and emergencies from all the flats).

Please confirm if the AE has the authority to disconnect with the notice he served? As per my idea of consumer law, the consumer has to be given a prior notice with a minimum time of 24 hours to clear the due. If this is right, please educate your staff and remind him that he is a public servant and not any ultimate authority to enter any premises and disconnect as per his own rules.

Contact no. of the AE: [protected]

Hope you to clarify the issue and suggest the correct rule.

Today i made wrongly another electricity bill instead of my...

Details are below...

My electricity bill no[protected] but wrongly i paid[protected] through paytm today afternoon 12 pm, 17th july 2019

I paid from. Upi linked bank account from paytm and order number was [protected]

Please help me get these wrong payment money from person

I have submited a request to change category with tsspdcl through online on 22nd june19 req no cc[protected]. I received an sms on 26th june stating the issue got resolved. However still category not changed and i received this month bill under non domestic. While submitting the request i have paid 30rs as a service charge in the portal through netbanking. Attached is the sms confirmation of complaint status. Kindly look into this....

Dear Sir / madam,

We received our electricity bill for the month 08 Jun - 07Jul. We noticed and found that an additional amount of Rs. 1616/- had been added as DC+GST to the regular electricity charges.

Further, it is observed and found that bill is not billed correctly as per the tariffs mentioned at the back of the bill. We consumed 425 Units for the period of 08Jun - 07Jul. As per the tariffs LT I (B) II...

Hi - i have applied for new meter online - nr[protected]. I got the meter on 1st july, 2019, but there is no connection to the pole yet. I am repeatedly calling the person incharge there - kethavath srinu - [protected], but there is no proper response. Dont know how many days should we wait. Will these guys expect any amount to be given to them. How can a common man get proper services if govt institutions are like this. Dont know when this system will change

I have paid my bill twice last month (June 2019), amount rs. 10, 237. Once i paid on 21st june, but the electricity board came to my house and said they have not received payment. At that time i was not at home and also my payment statement did not reflect the 10, 000 deduction, so again i paid the full amount on 26th june 2019, thinking the previous payment was not successful. But on month end when i got my bank statement, it shows twice the amount has been deducted. Both the mode of payment was online.

Sc no: [protected]
Usc:[protected]

I thought this month the amount will be adjusted, but i again got a fresh bill for july 2019 of rs. 3800.

Please check this because i have paid rs.10, 000 extra!

Regards,
Tania

Hi, my last month (May-june) reading is 17727 and this month (June-july) 17779, but in the power bill they printed previous reading is 17727 and this month reading also 17727 but in the total units showing 102 for that power bill is 395.
How they will give without mentioning the present month reading, if we calculate[protected] = 0 units will come. Please check about this complaints. I am from khiaratabad, telangan.

Hi,

I accidentally paid the same electricity bill twice on june month, i. E on 09th june 2019 (Paytm - 541rs) and on 13th june (Auto deduct from credit card - 541rs).

I thought 541rs will be adjusted on this july month, but the bill has not adjusted with 541rs on july.

Can you please look into this and do the needful.

Service number :[protected]
Unique service no. :[protected]

Hi,

This is from nallagandla, serilingampally area.

We often face power cuts and transformer failures and whenever we call electricity board customer care number, it will be either switch off or continuously call waiting...

This attitude from electricity department had to escalated.

Please make them responsible and do the needful

Sreenivas

The below address t. Maheshwar, and t. Jyoti tempered the current meter with a electrician and made it to show less units, so that they get less current bill of below rs.500, the actual bill should be above 10, 000, they have water motor, ac, 2 fridge, 10fans, 20 lights, tv, washing machine etc, which works 24/7, please check and punish such people. Who made huge loss to telangana electricity department.

In our residential complex of 400+ flats, vasathi anandi at peerancheru hyderabad, under tsspdcl, connection for entire society has been cut from transformer outside, due to non payment from 30-40 odd flats. Entire complex has no power, hence water can not be pumped to overhead tanks, hence no water as well. For 90% of flats who have been paying bills on time, this is a completely atrocious and unacceptable act

Sub: service request : nr[protected]

I made an online application for an additional meter connection (Lt1) for 2kw to my existing home on 18-jun-2019 and made payment of ₹3, 292.13 via a credit card payment.

Initially the application status read ‘meter released, will be fixed’ and after 7 days, the application status on the tsspdcl on the website, is now reading as ‘rejected’.

As of...

Respected team concerns,

This is to inform you regarding frequent power cut in our area : thumkunta, shameerpet mandal.

There is no single day that electricity didn't went off in our area.. At nights 2:00 am it suddenly goes. At once, power goes off entire day. Looks like we are living in remote area. Even villages are not facing problems with frequent power cuts at present. This is being very frequent and intolerable.br...

Looks like we are living in a village.Any time either day or night, electricity just go off.There is no single day when electricity doesn’t go. At nights 2:00 am it suddenly goes.One day it went at morning 10:00 am and it didn’t come till evening 5:00 pm, after that I called electrician personally to look into it.Could any one please look into this.