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Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

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Updated: Jul 23, 2025
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Telangana Southern Power Distribution Company [TSSPDCL] reviews & complaints page 39

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S
Sunita Bhargava
from Hyderabad, Telangana
Jun 6, 2019
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Address: 18/A,FEROZGUDA,PO BOWENPALLY,OPP LANE OF MORE SUPERMARKET, 500011

I am Mrs. Sunita Bhargava the resident and owner of Plot No.18/A, Ferozguda, PO Bowenpally, Telangana, Hyderabad 500011, would like to draw your kind attention that in front of my house one more than 25 years old tree is in very critical position. I feel during Heavy Rains & winds the said tree may fall down any time and this will damage my building as well as main Electrical Lines may cause shock hazards and heavy damage in sense fire, electrical shocks, etc. and accidental causalities.

Under the Circumstances you are requested to order to remove this tree to avoid damages and electrical shock hazards to human population.

Your Early action will be highly appreciated.
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    Sateesh Rudraraju
    from Mumbai, Maharashtra
    Jun 6, 2019
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    Address: Hyderabad, Andhra Pradesh

    Hi tsspdcl,

    I have made online bill payment of electricity bill twice on 15th May 2019 and on 19th May 2019.

    Reason:
    Payment done through HDFC bank auto payment option (Ref transaction number Q[protected].
    Payment done through PayTM (Ref no: [protected]).

    Details:
    Tsspdcl USC no is :[protected]
    The extra amount paid in (May 19) is Rs 5686
    Current month's (June) bill amount: Rs 3826
    The amount is not adjusted in current month (Please adjust all the amount in the subsequent bill generations. As due date is very near, please help me on this asap.

    Thanks,
    Sateesh (+91 [protected])
    Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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      gourishankar chelluri
      from Hyderabad, Telangana
      Jun 5, 2019
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      Address: DE, Rethibowli, Mehdipatnam ring road, Hyderabad, 500028

      I am resident of Maruthinagar, Mehdipatnam Ring Road, Opp Piller No 85, Crystal Gardens, Hyderabad. My Service No S9005950 Opp Sultanbaba Dargah.We have service line pole beside my building No 13-6-434/C/190A, Maruthinagar, that particular Pole BENT almost 4 years we have made several compaints to the department people noboday has taken any action. Now we are in Rainy Season ther is lot of winds, we are affraid of that pole. It may fall any day. Kindly take immediate action for replacement otherwise it may fall any time it will damage the human life.
      Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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        A
        ameet srivastava
        from Bhongir, Telangana
        Jun 5, 2019
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        Address: Hyderabad, Andhra Pradesh

        Dear sir,

        I am writing this on behalf of gulmohar gardens annexe apartment, we have about 115 flats in this apartment. We are experiencing high voltage which sometime exceeds 270 volts due to which the electrical appliances in many flats are getting damaged. I request the authorities to look into this issue and step down the voltage by atleast 30-35 volts.

        Your immediate attention in this regard would be greatly appreciated.

        Our apartment address is as follows:
        3-14-80, gulmohar gardens annexe, mallapur, hyderabad-500076.

        Regards,
        Ameet

        Ameet k srivastava
        Flat-g/513
        Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
        Power bill need change meter or check once . Because I am getting too much power every month pls check and replace the meter if needed...I am experiencing this by second time..first it is less amount that's I am not sure to complaint...pls rectify the complaint..once you checked

        high voltage issue in gulmohar gardens annexe apartment in mallapur - Comment #3451963 - Image #0
        high voltage issue in gulmohar gardens annexe apartment in mallapur - Comment #3451963 - Image #1
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          R
          Ravikumar Goteti
          from Hyderabad, Telangana
          Jun 4, 2019
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          Address: 500044

          Sir,

          I have received current month bill today. Total units consumed (as per bill info) are 192 and Days mentioned 29, RMD:0.66

          As per Tariff schedule, I come under CAT- LT 1B (i) and unit charges are up to 100 and above 100 (upto 200) are Rs.3.3/- & Rs.4.3/-resp.

          Then energy charges for the units consumed are (100*3.3+92*4.3=)726/- but in the bill it is mentioned 971/- which gives an impression that Rs. 245/- charging excessively.

          Request to look into the issue and resolve pls.

          SC No. VZ084943
          USC :[protected]

          Ravikumar G
          Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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            K
            Kiran Kadiyam
            from Hyderabad, Telangana
            Jun 4, 2019
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            acd charges

            Address: 500090

            Dear Sir/Madam,

            I got my power bill today 4th june 2019, i am afraid the bill is showing Rs. 1388/-, every month i used to pay Rs. 210 /-. suddenly in the bill i saw ACD charges DUE. What exactly it is i am wondering what are these charges.

            Why sudden charges, what are the ACD charges, this is too-much which is very huge burden for me.

            Waiting for response....
            +1 photos
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            S
            Syed Aiyub Ahmed
            from Hyderabad, Telangana
            Jun 1, 2019
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            Dear sir,
            I, syed aiyub ahmed owner of property in balapur. My meter connection has been completely disconnected 5 days back and my tenants are suffering severely due to it. My tenants have their workshops in my commercial plot and they are facing major problems in their work.
            The meter with s. No:2743 0395 and usc no:[protected] was disconnected due to some older issue which is not related to me. The department members came and gave me a notice to pay rs.2, 14, 270 about which i am unaware and i am not responsible for this case. The ade, mamidipally is harassing me for this case which is not related to me, and forcing me to pay the pending amount of someone else i. E:rs.2, 14, 270. The meter related to this case was fixed by electricity department itself without informing me and they were collecting the bills from my tenants, but now they are issuing me notice which is related to someone else's meter.
            Therefore, i request you to pay attention towards this case and i request you to do enquiry about the real person responsible for that pending amount and the members of the electicity department who had fit the meter. Also i request you to stop harrassing me for the money about which i am irresponsible.
            Hope you will try to solve this problem as soon as possible and my meter will be soon reconnected.
            Thank you,
            Syed aiyub ahmed.
            Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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              S
              Syed Aiyub Ahmed
              from Hyderabad, Telangana
              Jun 1, 2019
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              Dear sir,
              I, syed aiyub ahmed owner of property in balapur. My meter connection has been completely disconnected 5 days back and my tenants are suffering severely due to it. My tenants have their workshops in my commercial plot and they are facing major problems in their work.
              The meter with s. No:2743 0395 and usc no:[protected] was disconnected due to some older issue which is not related to me. The department members came and gave me a notice to pay rs.2, 14, 270 about which i am unaware and i am not responsible for this case. The ade, mamidipally is harassing me for this case which is not related to me, and forcing me to pay the pending amount of someone else i. E:rs.2, 14, 270. The meter related to this case was fixed by electricity department itself without informing me and they were collecting the bills from my tenants, but now they are issuing me notice which is related to someone else's meter.
              Therefore, i request you to pay attention towards this case and i request you to do enquiry about the real person responsible for that pending amount and the members of the electicity department who had fit the meter. Also i request you to stop harrassing me for the money about which i am irresponsible.
              Hope you will try to solve this problem as soon as possible and my meter will be soon reconnected.
              Thank you,
              Syed aiyub ahmed
              Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
              Jun 01, 2019
              Updated by Syed Aiyub Ahmed
              Dear Sir,
              I, Syed Aiyub Ahmed owner of property in Balapur.My meter connection has been completely disconnected 5 days back and my tenants are suffering severely due to it.My tenants have their workshops in my commercial plot and they are facing major problems in their work.
              The meter with S.no:2743 0395 and USC No:[protected] was disconnected due to some older issue which is not related to me.The department members came and gave me a notice to pay Rs.2, 14, 270 about which I am unaware and I am not responsible for this case.The ADE, Mamidipally is harassing me for this case which is not related to me, and forcing me to pay the pending amount of someone else i.e:Rs.2, 14, 270.The meter related to this case was fixed by electricity department itself without informing me and they were collecting the bills from my tenants, but now they are issuing me notice which is related to someone else's meter.
              Therefore, I request you to pay attention towards this case and I request you to do enquiry about the real person responsible for that pending amount and the members of the electicity department who had fit the meter.Also I request you to stop harrassing me for the money about which I am irresponsible.
              Hope you will try to solve this problem as soon as possible and my meter will be soon reconnected.
              Thank you,
              Syed Aiyub Ahmed
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                S
                Shekar.R.S
                from Delhi, Delhi
                May 30, 2019
                Resolved
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                Resolved

                Address: Hyderabad, Telangana, 500011

                Hi team, i'm not sure if this gonna help me, however i'm left with limited options, i personally think that this would be my last written complaint, this is am ongoing problem (Power outage at pv enclave samatha nagar old bowenpally). Now at midnight 2:00 am. You know it better about calling the bowenpally numbers ha ha it's been a joke for last 2 months now. The power outage is a very common issue now at bowenpally samatha nagar.
                Jul 2, 2019
                Complaint marked as Resolved 
                Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                Verified Support
                May 31, 2019
                Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                Dear consumer,

                Please call toll free number 1912 for power related issues and AE/Op.

                Regards,
                Customer Service,
                TSSPDCL
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                  S
                  Sandeep Vattikalla
                  from Delhi, Delhi
                  May 28, 2019
                  Resolved
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                  Resolved

                  Address: Kamalanagar , Vanasthalipuram, Hyderabad, Andhra Pradesh, 500070

                  I’m resident of vanasthalipuram (Hyd), kamalanagar. There is a frequent power cut for 2-3 hours for the past 10 days during nights. As it is summer it is very difficult for the public to sustain this power cuts especially during nights.

                  As the phone numbers found to complaint were not updated and customer service number provided in government sites were not responding. Please do the needful
                  Jun 30, 2019
                  Complaint marked as Resolved 
                  Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                  Verified Support
                  May 29, 2019
                  Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                  Dear consumer,

                  Please call toll free number 1912 for power related issues and AE/Op.

                  Regards,
                  Customer Service,
                  TSSPDCL
                  My April electricity bill is already paid on 23 of the same month, however again added in may bill, I am unable to pay my may bill amount, please get it rectified, usc number[protected]. Request to rectify the same
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                    S
                    Srikanth Kolukulapally
                    from Mumbai, Maharashtra
                    May 28, 2019
                    Resolved
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                    Resolved

                    Address: 501359

                    Hi, i am resident of sainagarcolony, tukkuguda, mamidipally region.
                    There is very frequent wire breakage and it is falling on public creating a havoc. Today one person got injured while going under that. Concerned dept people are not at all caring and are not taking proper action on this. Please wake up the concerned people and do the needful
                    Thanks.
                    Jul 2, 2019
                    Complaint marked as Resolved 
                    Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                    Verified Support
                    May 29, 2019
                    Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                    Dear Consumer,

                    Please furnish the SC No (or) USC No as printed in the bill.

                    Regards,
                    TSSPDCL
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                      R
                      ravikiran kumar
                      from Mumbai, Maharashtra
                      May 27, 2019
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                      Address: Rangareddy, Andhra Pradesh, 500070

                      Hi sir,

                      This is ravikiran, i raised a request in tsspcdl for additional load of 1000 watts and i did online payment for that but amount debited but the transaction was incompleted. I did not receive my refund amount. Please help me to process for the additional load or try to refund my amount.

                      This incident happened on 26/05/2019.

                      Usc no:[protected]
                      Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                        Komalgokh
                        from Chennai, Tamil Nadu
                        May 26, 2019
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                        Address: Rangareddy, Andhra Pradesh, 500058

                        Hi, i am resident of h. No :15-14, sai nagar colony phase 2, balapur, hyderabad, telangana 500058. We are facing lot of issues due to low voltage issue. Even fan is not working properly due to low voltage. We have many houses facing the same issue nd suffering alot as it is summer and we cannot at least without a fan. Can you please resolve this issue at the earliest

                        Thanks,
                        Vikram
                        [protected]
                        Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                          V
                          Venkat Seemakurthi
                          from Hyderabad, Telangana
                          May 25, 2019
                          Resolved
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                          Resolved

                          Address: Ranga Reddy, Andhra Pradesh, 500084

                          Electricity bill for the month of may 2019, an amount of rs 1869.00.1290.60 is included towards "gst/trf diff".

                          Energy charges were 582.40, why it was
                          Additionally added 1290.60 to my energy charges as gst/trf difference. Can you explain what it is for and why this being charged.

                          My address is masjidbanda, kondapur, hyderabad. Please resolve my issue
                          Jun 28, 2019
                          Complaint marked as Resolved 
                          Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                          Verified Support
                          May 27, 2019
                          Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                          Dear Consumer,

                          You are requested to contact concern AAO/ERO in this regard.

                          Regards,
                          TSSPDCL
                          There hasn't been any supply of current since past 4 hours in the locality of YAPRAL . 500087.
                          This is an absolute inconvenience that has cause us to be in this unwilling heat. Kindly rectify this matter asap .
                          As there is no current available right now.
                          Please repair the problem at uppal for powercut
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                            S
                            Sunil Kumar Jawalkar
                            from Hyderabad, Telangana
                            May 23, 2019
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                            Address: Warasiguda, Hyderabad, Telangana, 500061

                            This is completely pathetic service. The telephone numbers aren't upgraded nor work promptly. I don't know why our city is dealing with intensive power cut compared to villages. Perhaps for the reason that KCR is befitted for nothing and makes huge statements. Son of a ###* Sithafalmandi constitutioncy has turned more worse than anything. I wish to kill electrical department for their lack of service. Everyone is intended to get govt jobs but no ### is interested to work at all...!!! Thug life...!!! Grow up ####...!!!
                            Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                              Arudra kumar
                              from Hyderabad, Telangana
                              May 22, 2019
                              Resolved
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                              Resolved

                              I am quite disturbed to see an inflated electricity bill. How can i receive such a heavy electricity bill for domestic power consumption during the last 3 months (January-april) when we using same accessories from before. I am sure that there is a severe mistake in billing such a big amount towards electricity consumed in my house during these last months. Our actual consumed units is around 150. Then how it exceeding 250 and nearing 300 month by month? Is this how electricity department of telangana are cheating customers?? I will not make next payment until electricity department of telangana arranges to make necessary correction and remove the excess amount charged in current electricity bill. Send me the amended bill asap for payment. Service no: a2018866 ero: 001/greenlands, usc no:[protected] address : m/s. Satya sai appartments 7-1-621/a/1&2, fl srinivasa colony
                              Jun 25, 2019
                              Complaint marked as Resolved 
                              Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                              May 22, 2019
                              Updated by Arudra kumar
                              its flat no 412 forgot to mention in details
                              Verified Support
                              May 23, 2019
                              Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                              Dear Consumer,

                              As per our records bills were being generated based on IR reading read by the meter, if you want your meter to be tested you are requested to lodge a complaint at ICSC/CSC at below given address duly taking demand draft in the favour of TSSPDCL of amount Rs 354/-(included GST).Based on complaint meter will be sent for testing and relevant action will be taken by AE/Op based on MRT report.For more details, pl contact AE/Op/SR Nagar on [protected].

                              Regards,
                              TSSPDCL
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                                ABHISHEK ROCKY
                                from Hyderabad, Telangana
                                May 22, 2019
                                Resolved
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                                Address: Hyderabad, Andhra Pradesh, 500018

                                Dear sir /madam i don't know what's happening but from yesterday... From 20:00 clock there is no power...in our area which is zinkalwada near sanathanagar railway station... We have been trying to call you guys on the number..[protected] but still now there is no power please consider this as priority basis because iam a student i need to study for my exams... I don't know when you guys will be responding to this.. But respond as soon as possible.
                                Jun 26, 2019
                                Complaint marked as Resolved 
                                Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                                Verified Support
                                May 22, 2019
                                Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                                Dear consumer,

                                Please call toll free number 1912 for power related issues and AE/Op .

                                Regards,
                                Customer Service,
                                TSSPDCL
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                                  chandrakanth_uttara
                                  from Hyderabad, Telangana
                                  May 20, 2019
                                  Resolved
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                                  Resolved

                                  Address: Kismathpur , Rajendranagar, Telangana, 500030

                                  My electricity usno is[protected], my electricity bill arrears as on 30-april 2019 is 0. The current month bill showing online as rs.432 (11-may-219). But actually we are not in home due to attending relative (S) marriage (S) and hardly we may be in house for april 1- - may 20 is might be hardly 5-6 days. But the bill is generated with amount as rs.432. Kindly please provide me the procedure for bill generation without meter reading how tsspdcl is generating the bills.
                                  Jun 20, 2019
                                  Complaint marked as Resolved 
                                  Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                                  May 20, 2019
                                  Updated by chandrakanth_uttara
                                  The bill amount Rs 432 is showing in Online in site.but when i check with TSSPDCL person who does meter reading in my area said we unable to make your meter reading as 'Door Locked' and we informed the same to Authorities as 'Door Locked'.
                                  If really the Meter deading is done by any person, kindly please provide me the Bill with Details like Current units Used as well... to my email as noted with the Account
                                  Verified Support
                                  May 20, 2019
                                  Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                                  Dear consumer,

                                  As per our records bill was generated with status 'Door lock' for average units consumed by you in previous months. you are requested to contact AE/Op/RAJENDERNAGAR on [protected] in this regard

                                  Regards,
                                  Customer Service,
                                  TSSPDCL
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                                    Mohan0218
                                    from Puducherry, Puducherry
                                    May 20, 2019
                                    Resolved
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                                    Resolved

                                    Hi,
                                    I have made my electricity bill payment through payzapp for the current month (May-2019) on 9th may, 2019. Payment has been shown as successful in payzapp but the same is not reflecting in tsspdcl website (Refer enclosed screenshots). Last date for payment is 22nd may, 2019. As due date is very close, kindly help me on this asap to avoid disconnection.
                                    +2 photos
                                    Jun 22, 2019
                                    Complaint marked as Resolved 
                                    Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 20, 2019
                                    Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
                                    Dear Consumer,

                                    As of now your payment is not credited to TSSPDCL account, please mail to concerned payment gateway in this regard.

                                    Regards,
                                    Customer Services
                                    TSSPDCL
                                    May 21, 2019
                                    Updated by Mohan0218
                                    Hi,
                                    I have talked with customer care of concerned gateway and they informed that the transaction is successful from their end. Kindly check from your end.
                                    Sir should we calculate flate rate on unit or for 0-200 units 1 rate and so on
                                    And how much is gst and on which amount will it be calculated
                                    What is development charges and how will it be calculated
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                                      I
                                      Iamrd45
                                      from Hyderabad, Telangana
                                      May 18, 2019
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                                      Address: 760 Gopal reddy nagar hafeezpet, 500084

                                      Hi team,

                                      This month i got electricity bill around 1800 for 136 unit of electricity used. A huge amount of 1193 was added as gst/trf diff in bills of everyone in my building. Could you please let me know why it was added. Earlier we used to get a bill around 600 only. And please provide contact details of the concerned person. It will of great help

                                      Thanks!
                                      +1 photos
                                      Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
                                      No update as of now
                                      Hi it's been quite a time and I haven't received any information on the issue I raised.

                                      https://www.consumercomplaints.in/telangana-southern-power-distribution-company-...
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