Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

Address: Hyderabad, Telangana, 500013

Please kindly verify the following meter bearing number : usc no :[protected] & s no :v1090950 (Flat no :401, 2-2-22, prashanti niwas, dd colony, bagh amberpet, hyderabad) as for the past two months we have been getting heavy monthly bills (This month almost 6179/-) usually we get approximately rs.500 plus.. Please arrange to replace the meter at the earliest possible as already am paying huge bills without my fault

Dec 12, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

As per our records bills were being generated based on IR reading read by the meter, if you want your meter to be tested you are requested to lodge a complaint at ICSC/CSC at below given address duly taking demand draft in the favour of TSSPDCL of amount Rs 354/-(included GST).Based on complaint meter will be sent for testing and relevant action will be taken by AE/Op based on MRT report.For more details, pl contact AE/OP/Ramalayam on [protected] in this regard.

Azamabad/ICSC 1st Floor, 33/11KV Fever Hospital Sub-Station, Opp:Sriram Nagar Community Hall, Sriram Nagar, Nallakunta, Hyderabad - 500 044. [protected], 23433522

Regards,
TSSPDCL

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Address: Hyderabad, Andhra Pradesh, 500087

Dear team,

I request you to take strict action on line man ravi of balaji nagar ero no:313. On several intimation at current office this person even after paying bill he disconnects our power connection from main supply.

This time we came from hospital with my new born baby and saw this fellow came and disconnected power supply even after paying the monthly bill.

Line man: ravi
Erono:313
Ero:kesara
Sec:balaji nagar
Area code:232604
Bjr nagar
Jawahar nagar

Usc:[protected]

I request you to take strict action on ravi and should not repeat the mistake u can contact me @[protected]

Dec 7, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear consumer,

Sorry for the inconvenience caused by our staff. Instructions were issued not to repeat this in future.We have forwarded your complaint to AE/Op/DAMMAIGUDA ([protected]) for immediate necessary action.

Regards,
Customer Service,
TSSPDCL

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P

Pruthvi Kanugu

from Mumbai, Maharashtra

Nov 6, 2018

As we forgot to pay the bill, and the due date crossed was just 3 days . They simply disconnected without intimation as we were not in the house..

It's ridiculous . They are simply rude when I just contacted ..

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Address: Hyderabad, Telangana

I am resident of plot no:3, manoj enclave, nr: life line hospital, kapra i. Am care taker of plot no:2 of our colony. Around 10 days back, service wire has disconnected due to big lorry made it fallen, we have constantly made calls to numbers guided by care centre like [protected], [protected], [protected], [protected] but nobody came to restore the connection, even we have kept new service wire suggested by one of this number. We are really struggling without electricity for the past 10 days. Sc no:[protected], request you to take prompt action as early as possible, v. Nagasubramanian

Dec 5, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

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Nov 02, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

You are suppose to contact AE/Op/Sainikpuri [protected] in this regard.

Regards,
TSSPDCL

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Address: 500015

Website: [email protected]

I am Colonel K Srinivas (Army). My home fuse of electric meter removed by Mr Praveen and Mr Raju both are Linemen's of Lal Bazar Elect office on 23 Oct without confirming me about payment of bill where as I was remitted on 22 Oct 18. I have shown my payment receipt to AE and requested 15 times physically and telephonically. We have no power in my home since 9 days. There is no response from the above 3 personnel's. Even they are not returning fuse. Request instruct them to return fuse. Other wise I will file a consumer court case against them. Service No is AZ006732 and USC No[protected]

Dec 4, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

Sorry for the inconvenience caused by our staff. Instructions were issued not to repeat this in future.We have forwarded your complaint to AE/Op/Lal Bazar [protected] for immediate necessary action. For more details you may contact him in this regard.

Regards,
Customer Service,
TSSPDCL

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Address: 500008

Dear sir,

We regret to inform you that the trees were cutted by your department as the trees were growing high than the wires. But the cutdown trees was not removed and due to that the mosquitoes was very huge and the traffic was getting jam in small lanes.

Request you to do the needful.

Place. Complete salarjung colony and
Beside dv apartments

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

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Address: Hyderabad, Andhra Pradesh, 500072

Hi,

I have paid my current bill today through tsspdcl bill desk using payment mode. The payment got deducted but it went to apspdcl account and my bill amount did not change. I paid again using internet banking and this time it went to tsspdcl account and the payment got deducted in my bill. I would like to know how to get my money back from apspdcl.

Thanks and regards,
Swanitha.
Usc :[protected]

Nov 27, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Oct 27, 2018

Updated by Swanitha KVN I made the first payment through UPI mode.

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Oct 27, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

it is clear that you have paid the bill to APSPDCL wrongly instead of TSSPDCL . Please pay the bill to TSSPDCL accordingly. For more details you are requested ti contact AE/OP/Bhagya Nagar on [protected]

Regards,
TSSPDCL

Oct 27, 2018

Updated by Swanitha KVN Hi,

In response to your answer, yes, I am aware that I have wrongly paid to APSPDCL and I did pay my bill to TSSPDCL through internet banking. However, it is not my fault that the UPI payment mode on "TSSPDCL" bill desk redirects your payment to APSPDCL account. It is very confusing and must be corrected immediately. I will contact the number you have mentioned. Thanks for the reply.

Thanks and regards,
Swanitha

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Address: 500013

In reply to your mail to me i want to state that.. It is already 20 days had been elapsed.. To rectify the bill of rs1769/- which is no fault of me..
At least now., you please rectify as soon as possible..
Please see your reply yesterday which as below..
— — — — — — — — — — — — — — — — — — — — — — — -
Dear consumer,
It is to inform u that your complaint has been forwarded to ae/op/ramalayam for revision the bill by taking actual reading on the energy meter.
Reg,
Tsspdcl

Nov 29, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Today Ae/op/Ramalayam has reported that he inspected your service and it is noticed that meter is in no-disply status (struck-up) therefore meter was replaced in the presence of your representative and it is to inform you that the Oct/2018 bill was issued with status 2 with average units as per department procedures in vogue and the same was informed to your over telephone .
Reg,
TSSPDCL

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K

kanna parimi

Oct 31, 2018

Sir
since the case was pending then we approached the consumer forum the case is still pending but power was disconnected without intimation

complaint no cc[protected]

request you to resolve the same

thanks
krishna murthy p

sc no. 1092300 - Comment #3257746 - Image #0

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N

nrkishorekumar

from Raia, Goa

Oct 31, 2018

Hi,
I am getting extra amount always from last 3 months almost, I am on rent in my house, please return my all amount, my house Unique Service number[protected]. I am reachable on [protected].

Thanks
Kishore

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Address: Hyderabad, Telangana

Dear sir/madam,

I'm to draw your kind attention that there is a pending bill amounting to rs.6, 800 payable by the consumer whose particulars are furnished below.

Today certain linemen from tsspdcl visited the house to disconnect power supply. However, the tenant who has occupied the flat, cleverly managed with the linemen and they went away without disconnecting the line.

Now my question is how come the tsspdcl turn a blind eye and let any tom and jerry manage its linemen to avoid power disconnection in spite of the fact there is a pending bill of around rs.7, 000/-

My request to the concerned at tsspdcl is to look into this case seriously and arrange to disconnect the power supply of the consumer unless the bill is cleared in full. The consumer details are given below;
Name : qader mohiuddin
Usc no.[protected]
Ero: ac guard
Sec: asif nagar
Area code: 120206

Thanks

Dec 5, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

You are requested to contact AE/Op/Asifnagar on [protected] in this regard.

Regards,
Customer Service,
TSSPDCL

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Address: Hyderabad, Andhra Pradesh

Dear sir/madam,

Tsspdcl was requested to disconnect the power supply of house (Details provided below) as the tenant was not paying the bill for the past few months. Accordingly tsspdcl disconnected the service.

As the tenant has cleared pending bill in full, i request tsspdcl to resume power supply at the earliest. The details of consumer is as follows;
Customer name: najma sultana
Unique service no.11017993
Service number:[protected]
Address: 7-71, near water plant
Dargah khaleez khan guda
Eri: 322 gaganpahad

I shall be highly obliged for prompt action in the matter.

Thanks

Najma sultana

Dec 2, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

For re-connection of your services you are requested to contact AE/Op/Rajendernagar [protected] in this regards.

Regards,
Customer Service,
TSSPDCL

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M

Md Naseer

from Hyderabad, Telangana

Oct 30, 2018

I paid Tspdcl bill desk for USC no[protected] but by mistake it is showing Usc[protected] .
I made payment on 3/10/18 of 2991 . please help me out how to get my money I am asked to pay again The payment was wrong because of one number please help me

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P

Paspulate

from Sirsilla, Telangana

Oct 30, 2018

In any emergency only people call an customer care... in spite of calling 50times also the call was not answered by west marredpally electricity customer care [protected]. If that was the case of not handling customer its waste of keep a customer care service.

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Address: Hyderabad, Telangana

Dear sir/madam

I'm receiving exorbitant power bills for my domestic power metre. What is more surprising is that when the door was locked for two months, i was billed for more than rs.1200. Is this billing justifiable?

In view of the above, i request the tsspdcl to replace the
Faulty meter and provide me relief. My details are as follows:

Name on bill: qader mohiuddin
Usc no.[protected]
S. No. S9012058
Ero:ac guard
Sec: asif nagar, hyderabad
Area code: 120206

I shall be highly obliged if my problem is resolved at the earliest.

Thanking you

Qader mohiuddin

Nov 24, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear consumer,
As per our records it is noticed that your bill are being generated based on IF port reading red by the meter without manual intervention.If you still have doubt on energy meter reading you may lodge a complaint at ICSC/AC gaurds for meter challenge test and contact Ae/op/Asif nagaar ([protected]) for detailed information in this regard .
As per the billing history you are not paying CC bills regularly.Please pay to avoid disconnection of your service.
Reg,
TSSPDCL

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Address: 500013

Website: TSSPDL

Reference to your reply dated 22/10/2018., i want to clarify that each time your replying different answers and confusing me..

Please your earlier reply as copy pasted :

Dear consumer,
We have forwarded your complaint to ae/op/ramalayam, he promised to rectify the bill and the same was discussed with you over telephone.
Regards,
Tsspdcl —
In yesterday reply you says that my connection put in struck up status
I already mentioned that i am out country (Usa) from 24th august 2018 and i switched off the main to avoid short circuits..
I already explained the issue to ae/ tsspdl/ ramalayam, hyderabad
So i request you to adjust the bill with minimum amount immidietly to pay the bill at least by month end

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

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Oct 24, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear consumer,
It is to inform u that your complaint has been forwarded to Ae/op/Ramalayam for revision the bill by taking actual reading on the energy meter .
Reg,
TSSPDCL

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Address: Hyderabad, Andhra Pradesh, 500090

Website: Tsspdcl

I have paid my bill 3065rs extra/twice in the month of may and i dint had a chance to look at bill history until this month... Bill history shows as arrears 3065rs so do i have to pay this months bill 687rs or they will debit my bill amount from arrears without any requests, please help us on this issue, cause i'm already getting warning messages to pay my this month bill....

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3 Comments

Usc no.[protected]
Ero:gaganpahad
Sec: rajender nagar
Area code: 3210
Name on bill: nazma sultana
S. No.[protected]

Please arrange to disconnect power supply to the number, since the tenant is not paying the bill amount for the past 4 months which has exceeded rs.1200.
The tenant is not willing to clear the bills inspite of repeated reminders. Hence i request you to disconnect the power temporarily unless he clears the the bill in full.
Shall appreciate your prompt action.
Thanks
Nazma sultana

Nov 29, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

You can contact AE/Op/RJNR on [protected] in case any such issue repeats again

Regards,
TSSPDCL

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Address: 500013

In connection with your reply, (As promised) below., you didn’t take any action so far as it still shows rs.1769/- instead of minimum amount.
- — — — — — — — — — — — — — — — — — — — — — — —
Dear consumer,
We have forwarded your complaint to ae/op/ramalayam, he promised to rectify the bill and the same was discussed with you over telephone.
Regards,
Tsspdcl
As 20th i have to pay online i request you to do sooner.

Nov 23, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear consumer,

As per our records it is clear that bill was issued with meter struck up status. For more details pl contact concerned AE/Op/Ramalayam on [protected] in this regards

Regards,
Customer Service,
TSSPDCL

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Address: Hyderabad, Telangana, 500081

Hello, i'm a tenant staying at an individual house at ayyappa society, madhapur hyderabad.
For two consecutive months my meter consumption is shown 213 units stating the bill for 1166 rupees. I checked online and it says meter was stuck up.
I asked house caretaker, she said that the meter was changed. Which i wasn't aware of. I wanted to whats's the process for the clarification for it, i can't these heavy bills every month. I wanted to know how (If) it can be balanced or cleared up. And for how many more months will i be charged this much.

Dec 3, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear consumer,
Sir,
It is to inform you that 1)If the meter struck up it will takes 3Months average automatically(software created by TSSPDCL authorities).
2)There is no fault from ur side .thatway the department replaced the meter by own, without collecting any charges.u need not to pay any excess amount, u have to pay only units used by ur side.

Reg,
TSSPDCL

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Address: Nalgonda, Andhra Pradesh, 508207

The electricity bill of the usc:[protected] with meter num:15750807 is tarrifed with rs.1617 due to defaulted meter reading while the previous bills were below 600/- we have already filed a complaint in the distribution office before 10days but still no response from their end kindly process the request asap as the due date is 18/10/2018 if can't be processed in time kindly provide alternate solution for us to avoid uninteruption of power supply photos are provided below
Contact num [protected]
E mail id. Gsn.[protected]@gmail.com

+5 photos

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Oct 17, 2018

Updated by Sunny Sunny Sunny The line men said that the Meter was struck previously but no update on rechecking the meter after filing the complaint

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Address: Rangareddy, Andhra Pradesh, 500018

Website: [email protected]

Good morning sir good morning madam, I am staying in Moosapet Srihari Nagar Colony opposite Vasundhara Hospital my door number,
Syed house, 4-129/4, metre number, 03699,
usc[protected], sir my complaint,
Every month coming 500 Rupees Bill I will pay, I am using only one light and, fan only Syed house very small, please check my metre sir and tell me why coming 500 rupees every month bill,
My phone number, [protected], , my name sanjay

Nov 17, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

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Oct 16, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

As per our records bills were being generated based on IR reading read by the meter, if you want your meter to be tested you are requested to lodge a complaint at ICSC/CSC at below given address duly taking demand draft in the favour of TSSPDCL of amount
Rs 118/-(included GST).Based on complaint meter will be sent for testing and relevant action will be taken by AE/Op based on MRT report.For more details, pl contact AE/Op/Balaji Nagar on [protected] in this regard.

Gachibowli/ ICSC 1st Floor, O/o.DE/Operation/Kukatpally, Above E-seva, Near Rythu Bazar, III Phase, KPHB, Hyderabad. [protected], 23433545

Regards,
TSSPDCL

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P

prasanna12p

from Hyderabad, Telangana

Oct 16, 2018

More then expect amount and it's showing arear, could you please help me on that.my usc no is[protected] and unable to pay the exact amount

I am trying to contact the help line no but unable to reach

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Address: Hyderabad, Andhra Pradesh, 500038

Website: www.tssouthernpower.com

Hi sir,

I am a tenant of Siva Reddy, my power bill was 195 rupees but when I was supposed to pay the bill from the bill desk, it shows 544 rupees and after a couple of hours, I got the same thing in the message.

Please check the attachment once, there the bill amount shows 195 but it updated in the system wrongly.

Please check and resolve asap.

My USC:[protected]
SC.No:A2021460

Thank you.

+1 photos

Nov 15, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear consumer,
We have forwarded your complaint to AE/op/SR Nagar, he will soon rectify your problem and get back to you.
Regs,
TSSPDCL

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Address: 500048

Hi,
I have applied for lt meter from the electricity office with reg. No. Nr[protected]. I have paid amount 1430 rupees. This meter has been rejected about two months before but i have not yet received payment back or even adjusted in monthly bill of other electricity meter i have.
Kindly help. Telangana southern power distribution company [tsspdcl]

+1 photos

Nov 17, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

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Oct 15, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear consumer,
Please given representation to AE/ICSC where you have applied, for new meter connection, for adjustment of amount .
Regards,
TSSPDCL

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Address: 500013

In reply to your customer service reply... I want to submit the following lines for your consideration... How can they say that the meter is struck., when we are away from the house from 23rd august to visit usa. And we switched off the main to avoid short circuits., and you say simply put under meter struck up status.. Please also see my previous bill history which shows several thousands we paid from april to august 2018., when we were in india (Stayed in the above house at hyderabad)
I request you., please see my issue is closed soon.. Which is 100% justifiable., and made arrangements to adjust the bill with minimum amount.

+2 photos

Nov 21, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

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Oct 15, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear consumer,
We have forwarded your complaint to AE/op/Ramalayam, he promised to rectify the bill and the same was discussed with you over telephone.
Regards,
TSSPDCL

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R

Rama Narayana Muddu

Oct 16, 2018

I thank you so much for your immediate response regarding my case...
Today when I checked to pay the bill online from USA, it is still showing Rs1769/-
As the last date of the bill payment is fastly approaching (20th October2018)
kindly do the needful before 20th October.
I really thank you once again for your THE BEST RESPONSE through this website, particularly for Senior Citizens like me, who can not go frequently to the respective offices.

Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

File a complaint to Telangana Southern Power Distribution Company [TSSPDCL]

Telangana Southern Power Distribution Company [TSSPDCL] reviews & complaints page 45

faulty meter... heavy bills

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rude and indecent behaviour of line man ravi of balaji nagar erono: 313

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service wire fallen

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elect meter fuse removed

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non removal of trees cutted by your department

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payment wrongly redirected to apspdcl account

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sc no. 1092300

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disconnection of domestic service

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reconnection of service

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faulty power meter

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reference to your reply dated 22/10/2018 of sc no v1092300

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paid my bill twice

temporary disconnection of domestic power supply

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usc:101143675 s no: v1092300

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regarding stuck up electricity meter

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default reading

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electricity metre

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wrong bill for usc:100023410

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electricity meter rejected but money not credited back

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my usc : 101143675 and sc no : v 1092300

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