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Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

www.tssouthernpower.com

1.7

Updated: Jul 23, 2025

Complaints 1260

Resolved

418

Unresolved

842

So far, so good. Telangana Southern Power Distribution Company [TSSPDCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Telangana Southern Power Distribution Company [TSSPDCL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Telangana Southern Power Distribution Company [TSSPDCL] reviews & complaints page 5

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Address: 8-3-234/87/18/1, laxminarayan, yousufguda, Hyderabad

Usc no:[protected]

Dear sir/ma'am,
Its been 2 week we are facing power issue as we got to know that the service wire issue we got the service wire on the very next day and till now no office of the power supply office came to connect the wire iam working daily i suppose to call multiple time to the department office's the lift the call and simply say we will come in an hour but till now they haven't came the no which we are dialing that is [protected] this is the worst service which is giving from this no they don't even listen to our words and disconnect the call i don't even know why the gov is giving them salary so it's my humble request to forward this to higher level and resolve my issue if the issue is not able to handle from ur end then pls forward to escalation manager how are handling...

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Sir,

I have applied for a New Service connection at the MOMINPET VG section through an online service. It's been 372 days but still Application Status is Extension of Work required/ Estimate prepared but not forwarded by AE. I have uploaded all the doc. online and submitted papers in office . Please let me know if anything pending from my end.
Registration Number NR[protected]
Name BANGLA MOHAMMAD RIYAZUDDIN
Registration Date [protected]
Section name MOMINPET
Category AGRICULTURAL
Contract Load 5-HP
Area MOMIN PET

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FM HEIGHTS Apartment, Happy Homes colony which has 11 apartments in total .Last month the Line men disconnected the power for the whole building though my apartment bill(use[protected] is cleared on time with no arrears. When asked, the line men responded stating the AE sir (Rajendranagar)ordered to disconnect power for whole building as few apartments did not clear the amount.Further there was no notice served before disconnecting the Supply.

How can they cut power for whole building because of other dues. Please explain and also let me know if can register a complain on the AE and LINEMEN for causing inconvenience.

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Address: 2-81, Digwal Gandla Shiva kumar house first floor

Dear Sir/Madam,
I paid the TSSPDCL Power Bill 600 Rs/- on April 12th 2023 through
Google Pay amount deducted from account and in Google Pay showing successfully transferred to TSSPDCL.
UPI Transaction ID:[protected]
Google Transaction ID: CICAgJC3zuerLg
Transaction Date: 12/04/2023
Transaction Amount: 600 Rs/-
Bank Transaction Reference Number: YBS[protected]
Transaction Date: 12/04/2023
Transaction Amount: 600 Rs/-
Transaction Description: UPI/[protected]/From:[protected]@okicici/
To:billdeskpg.[protected]@hdfcbank/TSSPDCL

Please Verify the Transaction and update the bill status in TSSPDCL APP.
I given the Google Pay Transaction and Bank transaction details above in this message
the transaction amount is 600 Rs/-.
Please Cross checks the transaction and update the TSSPDCL Power Bill Status in TSSPDCL APP
Regards,
POOJARI
[protected]
[protected]

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Address: Plot No 15, Jyothi Colony Road No 2, near AOC Kirke gate, Secunderabad- 500015

Address:
Plot No 15, Jyothi Colony Road No 2, near AOC Kirke gate, Secunderabad- 500015

On 07Apr2023, I made a transaction of 6227/- through obc net banking for paying electricity bill, the amount got deducted from the account but transaction was not succeeded. When would i get the refund to my account..?? Please revert as early as possible.

Usc no[protected]

Account holder name - Bhavani Vivek Shrivastava

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Address: 5 B 3 JAGRUTHI RESIDENCY, Street 10, East Marredpally

Equipments such as AC, Microven, Fans are not working due to very Low Voltage since last evening - after restoration of power byTSSPDCL around 6pm. URGENT please. Noticed by all the residents in Jagruthi Residency, Street No 10, East Marredpalli-500026
Date of occurrence - 6th Aprl 23
CLient No[protected]

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Dear Sir,

I Ravi teja, paid an amount of Rs. 654 against TSSPDCL bill no. 0090 dated 11 Jan 23 via Mobikwik app on 18 Jan 23.

Payment was done successfully but the paid amount not updated in TSSPDCL webiste

It is requested that please check my transection and update the bill at the earliest.

If the payment was not received from Mobikwik app. please provide a written confirmation that the amount is not received from mobikwik app so that I can get the refund amount from Mobikwik.

Thanking you

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Address: 3-14-22/B, SRINIVASAPURAM, RAMANTHAPUR, HYDERABAD 500013

The monthly bills for Jan (2809 dated 12th Jan 2023) was generated for a consumption of zero units for Rs.245 and this was brought to the attention of the billing person but no action was taken.

But bill for Feb (0147 dated 11th Feb 2023) was generated for high number o[censored]nits with a value of Rs.4361 which is very high.

Both bills are wrong and the consumption for each month was not properly distributed resulting in very high billing for February and also a billing of Rs.245/-,

Despite giving information to the concerned person orally, no action was taken so far. While Bill No. 2809 is already paid, Feb Bill is not paid due to the high value.

Please take corrective action immediately and please send the correct bills for both months Jan and Feb 2023 so that I can pay the amount.

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Address: 404, Puushottam Enclave

I made a payment of ₹1976/= vide ID/UTR[protected]/S[protected]Union Bank, Abid road Branch), on 16/02/2023, The same has not been reflected by TSSPDCL. Hence, I request you to reverse the amount ASAP to my account. Please do the needful at the earliest.

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Address: 500076

The past 10 days there has been random power cuts that have not been intimated to the locality. This power cuts goes for over 4-5 hours during the day time. People work from home and this is also causing issues for bakers and Xerox shops.
We have brought this issue to the local Electrician Area-In-Charge but he says it comes from the higher ups.
This is very insensitve on the part of the Electricity board to adhere to powercuts without intimation to the residents of the locality.
This should be resolved at the earliest.

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Address: TSSPDCL ERO: Jeedimetla, SEC: Pragathi nagar

I have paid electricity bill for duration 06/Nov/22 to 09/Dec/22 via online website on 21/Dec/22. I got success message and also the amount is debited from bank account. Now in this months bill dated 09/Dec/22 to 11/Jan/23 i have been billed again for 299 rupees as arrears. I have done online payment since many years but it never happened like this. Very dissapointing. I am a senior citizen and cannot go to your office. My USC number is[protected]. Please correct the bill amount.

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pavan721

Feb 13, 2023

It also happen to me, I visited my nearest TSSPDCL office, but no response from them, they are doing cheating like this, this is not at all fair

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Address: G1, Sai Balaji Apartment, Abhudaya nagar, gandipet

Last month’s bill with 195 units was 938/- and this month’s bill with 196 units is 1185/-. Additional 247/- rupees for 1 unit? Can you please help me get an answer?

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This electricity bill complaint is related to below address
ERO: Banjara Hills
SEC: Sri Krishna Nagar
Area Code: 080321
SNO" SZ033241
H.No: A-17, Madhura Nagar

Complaint: Meter reading being wrongly taken for few months and causing slab change and high bill for subsequent months. Example. my avaerage consumption is 80-90 units and average bill is 250-300 rupees, but for last month reading was taken as 45 units
and all the remaining units got added to current month and slab changed and current bill is drastically increased to more than 600. I noticed this pattern several times and complianed but its still being repeated. Please check attached bill, resolve the issue and change meter if needed as my meter is still manual one.

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Address: NEAR DEEPA NURSING HOME

Hi team

I had paid 2283 last month twice and new bill of 2600 is generated . I don’t see any amount deducted in the new bill

Please advice

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RSgilda

from Hyderabad, Andhra Pradesh

Dec 18, 2022

[protected] is the USC number

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I have paid my electricity bill (USC:[protected] twice for the month of November (bill generated on 10th Nov, 2022). Below are the details:
Total Amt paid: Rs: 855 (twice)
Payment modes:
1. Paytm; Date: 18th Nov; Transaction ID:[protected]
2. HDFC Autopay: Date: 18th Nov, Transaction Ref No: HGA6P[protected]

I see that this amount is not adjusted in the bill generated on Dec, 2022. Please note that I have already paid the Dec month bill as well

Request you to adjust the twice paid bill amount in the next months' bill (to be generated on Jan 2023)

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pavan721

Feb 13, 2023

It happens to me as well, If your issue resolved, could you please help me the solution

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Address: TSSPDCL TELENGANA

USC NO:[protected]
Many important payments options of the customers who are facing paying subsidy amount recently added in the bill.Customers have to pay subsidy amount in the office itself standing in long que.Subsidy amount can made available in the tsspdcl app so that senior citizens shouldn't be standing in the long que.TSSPDCL APP SHOULD BE UPDATED PROVIDING THE SOME IMPORTANT PAYMENT OPTIONS.

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I paid double payment this j want refund

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My USC number[protected] is not showing in paytm app or bill desk. Not able to pay monthly bill. Please work on this as early as possible.

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Address: Plot No. 68 Abhiteja Classic Villa Gautami enclave Kondapur

Our normal consumption is around 1000 to 1300 untis, but in the current month bill it is being given as around 7000 units and we were charged around 70000. which is way too high compared to our average bill amount of 9000.
Request to look into the same and immediately correct the same.
Our customer no. is[protected] and SNo. [protected]

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I received current bill for last month (Oct 22) for the subjected service number with amount 130 Rs. which i paid the same on around 15 oct 22. again Sunday 30 Oct 22 i received message stating that i have due of 734 for the above USCno. then i have contacted, they send me 2 different offices. they are saying some issue happened, again they collected meter reding after a week / 10 days. due that i got this amount. request for clarity for the same.

they ask me to submit the latter, for review. i have submitted the same waiting for the response.

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