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Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

www.tssouthernpower.com
1.7
Updated: Jul 23, 2025
Complaints 1260
Resolved
418
Unresolved
842
So far, so good. Telangana Southern Power Distribution Company [TSSPDCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Telangana Southern Power Distribution Company [TSSPDCL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Telangana Southern Power Distribution Company [TSSPDCL] reviews & complaints page 6

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M
Murali8682
from Hyderabad, Telangana
Oct 29, 2022
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Address: Pedda Amberpet , Ranga Reddy(Dist)

Area: Bank Colony,
Location: Pedda Amberpet
Mandal: Hayath nagar
Pin: 501505

Bill: 759

Issue: Disconnected the electricity without intimating the house holders even when they are at the house. There are two old couples staying the house.

The bill due date is on 23-Oct-2022, just 6 days passed. How silly, the electricity department behaved, such a shame you guys.

I can understand if the bill amount is like more than 5k but this is just Rs: 759 right.

How shame on those guys, they don't behave like human beings. Unethical behavior.

Need action on those guys who ever disconnect the electricity.
Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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    A
    ashxtrem
    from Hyderabad, Telangana
    Oct 22, 2022
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    Address: 2-9-39/85, prem nagar colony, opp ghowtam model school, macha-bolarum, secunderabad

    In Sept 2022 bill was of -3291, balance due to advance payment in Aug 2022.
    in Oct 2022 got a bill of 1698, as per bill, number o[censored]nits burned doesn't match against balance adjustment.
    Please check and rectify.
    USC:[protected]
    Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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      M
      More dinesh
      from Hyderabad, Andhra Pradesh
      Oct 19, 2022
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      Usc[protected]
      [protected]
      Dinesh more

      Supply in neutral also..

      No action by the team and
      de Suchandranath
      [protected]
      Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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      Ohh my god...
      All the items will be burned..
      Who will reimburse..
      Reply
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        S
        [email protected]
        Oct 9, 2022
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        Address: 1

        Voltage problem and bill cost is coming extra at every time
        Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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          H
          harish bandu
          Sep 23, 2022
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          Address: UPPAL, HYDERABAD
          Website: www.tssouthernpower.com

          I made an online application for an additional meter connection (Lt1) for 1kw to my existing home on 19-SEP-2022 and made payment of ₹2045.50 via a UPI.

          Before I was applying the meter I went TSSPDCL office Uppal then I asked them what was the procedure to apply the new meter then I applied the meter and submitted the all documents then after a day I received a message but I have not seen it after two days when I went to TSSPCL office about my new meter status they it was rejected and we cant do anything you have to reapply the meter and no refund will be issued.

          Therefore, how will my amount for the addl meter connection paid, shall be refunded by tsspdcl and when??

          Regards
          Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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            A
            Ajay7702
            Sep 12, 2022
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            Sub: service request : nr[protected]

            I made an online application for an additional meter connection (Lt1) for 2kw to my existing home on 8-september-2022 and made payment of ₹3, 261.50 via a upi payment.

            I made the application process correct and I have submitted all documents which are required and then I paid amount it has shown that successfully submitted. But next day you are not submitted documents and now it is showing the it is rejected .

            As of date, there is no refund received.

            Therefore, how will my amount for the addl meter connection paid, shall be refunded by tsspdcl and when??

            Regards
            Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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              D
              Durgaprasad Reddy
              Sep 12, 2022
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              Hello,

              Electricity bill was set to a minimum amount of 75 Rupees for month of August 2022 and added all the units to month of September 2022 and the bill is now 2489 Rupees. Generally the bill comes around 800 Rupees but since the meter units for two months are calculated in single bill the cost is increased a lot. Please take a look into this. This is not acceptable.

              Bill No:[protected]
              Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
              Sep 12, 2022
              Updated by Durgaprasad Reddy               The person who generates the bill said the billing machine was not working properly and never came back again to take the reading. When I checked online the bill was generated with 75 Rupees which should be ideally between 500-800 Rupees.
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              Cam you please look into this?
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                S
                Sushma.uday
                from Hyderabad, Andhra Pradesh
                Sep 11, 2022
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                Address: HMT officers colony Sainikpuri. USC 101071357

                USC[protected] ... The bill is incorrect. Request the officers to revalidae the bills.
                Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                  N
                  navenrockz
                  from Hyderabad, Telangana
                  Sep 9, 2022
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                  Address: TSSPDCL AMBERPET

                  No power at my house from afternoon 12 am

                  Tsspscl Amberpet

                  I even loved a complaint

                  Sir/Madam your complaint registered successfully at[protected]:34:34, Comp ID: [protected]. For further info pl. contact FOC No.:[protected] and AE No: [protected]-TSSPDCL

                  They are saying they will check tomorrow morning

                  What to do all night...
                  Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                    A
                    Anandpr27
                    from Hyderabad, Andhra Pradesh
                    Sep 9, 2022
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                    Address: AMEERPET

                    Bat electrocuted dead hanging in electric wires
                    Its been three weeks now, two BATS are dead and hanging in colony
                    This is could lead to Nipha Virus like situation if not addressed immediately

                    Location
                    No 12, Park Avenue colony
                    Anand Bag, Leelanagar,
                    Ameerpet
                    Hyderbad -500016

                    USC[protected]
                    Add - 7-1-28/1/A/12

                    Did raise this issue at Ameerpet, SR nagar, CM camp electricity office
                    No action taken a all
                    Also complained on 1912
                    Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                      N
                      Nida Mallik
                      Sep 9, 2022
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                      While paying bill online through tsspdcl app, amount got deducted from bank but payment status still showing arrears i.e, not paid
                      Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                        G
                        gaurav1470
                        from Gandhidham, Gujarat
                        Sep 8, 2022
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                        Hi mistakenly i paid extra 2200 amount for electricity bill on 3rd sep 2022 and today on 8sep i got bill of rs 803 (without adjustment) .. when the amount get adjusted??? usc[protected]
                        Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                          S
                          Shaik@786
                          from Hyderabad, Andhra Pradesh
                          Sep 7, 2022
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                          Power cuts for long time continuously. We have call to the electricity department also but they are say that they will come and see but till now no one have turned up i fully believe that as quick as action should be taken on this. Thank you.
                          Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                            T
                            Tansukh59
                            from hyderabad, Andhra Pradesh
                            Sep 7, 2022
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                            Address: 3-3-924 KUTBIGUDA,, Hyderabad.

                            Sir
                            My USC No is[protected]G1001818). For the above meter since last 5 months iam getting heavy bills. So i request you to check my meter and do the needful.
                            Thank you.
                            Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                              S
                              Shankar goud B
                              Sep 5, 2022
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                              Address: Chowdaryguda,500088

                              TSSPDCL issued bill for Aug 2022 for 32 days which is resulting in more bill amount for me.
                              Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                                B
                                battula narsimlu
                                from New Delhi, Delhi
                                Sep 4, 2022
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                                Address: Hyderabad, Lalapet

                                Gud morning sir/madam,

                                Bill Payment of Number
                                [protected]

                                Transaction Receipt
                                Order ID : [protected]
                                Receipt Date : 08 Jul, 2022, 08:55 PM

                                We already payed at office counter but

                                754 rupees automatically debited from my Paytm [protected]

                                Please refund this amount sir

                                Thank you
                                Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                                  S
                                  shivajisagar
                                  Aug 24, 2022
                                  Resolved
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                                  Resolved

                                  Address: Balapur

                                  Dear Sir,

                                  I have made a payment of Rs. 1099/- for the bill no: 0054 using TSSPDCL app via phonepe upi. Money was deducted but at the end receipt is not generated.

                                  Details:
                                  SC No:[protected]
                                  USC:[protected]
                                  Name: S Shantha
                                  ERO : 031
                                  KANDUKUR
                                  Sec: PAHADISHARIFF
                                  Area Code: 2762

                                  I have attached the transaction copy of phonepe. Kindly send the receipt or refund the amount.

                                  Phonepe Transaction number: T2208242018595516106592
                                  Aug 25, 2022
                                  Complaint marked as Resolved 
                                  Amount is refunded back to the account.
                                  Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                                  Dear Sir

                                  USN[protected]
                                  I paid current month Bill 3249/- for current month and amount is debited but screen frozen with message that waiting response from bank and no confirmation message received.

                                  So please check and let me know my transaction status and further action required at my end

                                  Regards
                                  Vindhyachal Sharma
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                                    V
                                    Vishnu12@
                                    from Hyderabad, Telangana
                                    Aug 24, 2022
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                                    Address: Hydershakote village, Hyderabad

                                    I have applied for a new connection . Initially I received a message stating that I need to upload a document once again (sale deed and bill that should be self attested). Which I did . But later I received a message stating that my application has been rejected due to not uploading the document.
                                    I haven't received any refund till now for the same.
                                    Reg no.NR[protected]
                                    USC:[protected]
                                    Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                                      K
                                      Kolachana
                                      from Hyderabad, Telangana
                                      Aug 22, 2022
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                                      Creepers are touching HT WIRES and crawling over service wires. Informed concerned AE over whatsapp with photos but there is no response/reply.
                                      Area Diamond hills road Anjali gardens Manikonda municipality
                                      Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                                        K
                                        Kranthi Sudheer
                                        Aug 19, 2022
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                                        Address: Banigandalapadu yerrupaleam mandal khammam district
                                        Website: Tsnpdcl

                                        My metre number uscno:10400025
                                        Scno:[protected]
                                        Units:224
                                        Total amount:12684
                                        Name b.thomas
                                        Banigandalapadu yerrupaleam mandal khammam district 507202
                                        How can we pay such an amount?
                                        Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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