Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

We have excessive power failures in Khajaguda (Prasanth Hills Colony near Darga, Landmark -Volkswagen workshop).Residents are facing a lot of inconvenience due to this.We've had power failures for around 9/10 hours and on calling up 1912 we are either told that it is maintenance work in progress or there is a problem which will take time however when this problem has been so persistent why the Electricity Department not taking any measure to resolve this issue.A single day doesnt go by when we have uninterrupted power supply.Seems like we are living in some village and not Hyderabad city.
Regards,
M Ansari

I had paid electricity bill bearing consumer no az011510 amounted rs 52.86 which comes under bowenpally division of hydrebad district on 12/5/16 with particulars inb/[protected]. I later came to knew that i had already paid bill on 12/05 i again paid today i. E on 31/05 with particulars inb/[protected]. I tried 2 contact tspdcl but line is busy. Hence i want a refund of amount 52.86

Hi, i'm a resident of indiranagar, gachibowli hyderabad. For about four months there has been a lot increase in long hours of power cuts in this area. Today (28th may'16) also we here are facing power cut since 6 am in the morning. Please look into this matter and rectify the situation since hyderabad is supposed to be one of the important working professional's hub in india. But if basic city needs like electricity and water are not available here, then these industrialisation and modernisation are nothing but two empty words.

Since the heavy gales a week back, the power was restored but the voltage is fluctuating from 180 to 240 volts resulting in flickering of lights, speed variations in fans and water motors, fridges and ac' snot working. Also the voltage between two phases being 0 volts out of three, 3 -phase motor not working . Repeated calls to customer complaint cell did not result any one attending to the problem. The tree branches are obstructing wires and with a small breeze there are sparks at those places.

What is the fuse off call office number for manikonda and puppalaguda areas. The number available on the internet seems to be online CUG numbers. So we are unable to connect to that number. 1912 service is real pain. No one responds even if I wait for minutes on the line.

Very poor electricity supply. Every day there is current failure and we can not get on touch with fuse off call office. Not sure why is such fuse off call offices and contact numbers published of public cannot call them for inquiries.

I m syed muslim abbas abedi resident of dabeerpura.infront of my house there are three heavy electrical junction are there but know electricity department is installing another electrical junction this may cause into serious accident in near future beacuse in my area the water logging about most of the rainy season. Please look into my matter and reply me soon as soon as possible.

Sir, i have obtained 3phase elec power connection on 15.03.16 under category 2a nondomestic/commercial and paid amount rs.10050/as required. It's 1st bill dated5.5.16for rs.1087/- is wrong as per the existing tharif. Bill details service no[protected] uscno[protected], meter reading on5.5.2016. 20, on15.03.16.0. Totalunits.20. (It is a false reading since i have not started using the same so far). Energy charges 400, fixed charge 500, cust charge 60, elec, duty1.20, addl charge 150, int. On sd -25.41bill amount 1085.88, adj amount 3448.50, loss/gain-0.62, as on 31.03.15: 0.00, after 01.04.15 3449.00, total amount 1087.00. It is not under standing the adj. Amount rs.3448.50 and after 01.04.15 rs.3449.00 since my account started from 15.03.16. How ever it is regretted to see such a inflated and neglect preparation of bill. Requested to rectify the bill as per the tharif enable to pay on revised bill early p. George thomas; plot no.119 n b h cly secunderabad 500056

I have applied title transfer and address correction on 21-04-16 for my service no[protected] in kukutpully office (Reference acknowledge no cc[protected])

I have checked with website it was showing title changed dt 30-04-15 where as current month electricity bill was eceived on 07-05-16 which is not updated name & address

Please check and update name & address in nest moth electricity bill

Dear Sir,

I Mr.V Laxminarayana living at 17-3, Jyothingar, Tukramgate Secunderabad covered by ERO Sithaphalmandi,

Sir we are facing huge problem with electricity voltage fluctuations from past 2 days, there was a spark fired in the near by transformer and are not getting three phase with which our borewells are not getting switched on, we have two fans and 1 T.V, 1 refrigerator got damaged with electricity fluctuation.

We have been complaining to electricity department from past 2 days but no one have turned up to resolve the issue

We have sent complaint to A.E.complaint No.111, Phone no.[protected], [protected], [protected]. from past 2 days no one has turned up on this issue, a boy came today and don't address our issue properly which remains same.not yet resolved

So i request your intervention to resolve this issue at the earliest.

USC :[protected]
S No. V6028721

Thanks and Regards

V.Laxmi Narayana
[protected]

Tree branches are falling on electric wires passing in front of our house, which may cause a short circuit.

Request you to look into this and cut the tree branches at the earliest.
Your timely action will avoid major accidents.

Address 1-21-127, bank colony West Venkatapuram.
Alwal secunderabad-500015.

Landmark-Esy supermarket
(opposite esy super market Lane, 2nd right, 1st left, right side 2nd house.)

Regards
Shravan

I received bill from tsspdcl dated 04/05/2016 with bno. 6670erno:11, ero:banjara hills, sec:jubilee hills, area code 011001.
Meter reading: 2869 (04 may 2016) and 2819 (06 apr 2016). The unit used was 50.
I got a amount of 150 (Energy charges) + cust charges of 25 + ed of 3 = rs. 178/-.
I have utilized only 50 units in 1 month and the energy charges of category 1a should be at the rate of rs. 1.45/unit. But tsspdcl has charges be rs. 3/per unit. I should have got bill with maximum amount of rs.100 instead of 178.

Bill collector name Raju stepped to ask the payment on our electricity bill and i had no cash in hand asked if i can get the money thru ATM and give it, the collector denied said that's none of his business and unplugged the electric wire with rude answers without asking the reason of not paying the bill on time. It was a personal health issue due to which the payment was just an oversight for me, however i paid the bill immediately.
Not sure if these people are educated and are being hired for TSSPDCL, wanted to ask the higher officials if they can do something about this. People do forget to pay bill but that does not mean that they Electricity dept. can go ahead and unplug the electricity in any house. Atleast Govt. should work at least this thing for the people so that they can stay happy. ERO Jeedimetla(315) Rangareddy Dist.

Frequent voltage drops in golden habitat greenfields (B p raju marg, kondapur, 500084). Looks like these are timed... Generally start at night.
Most of the voltage drops affect the complete apartment; a few affect only one block. These are effectively 'unannounced power cuts'
We cannot use our acs at home!

I request the authorities to rectify this asap as it is causing distress amongst residents..

In Our Area after 6 PM there are Low voltage problem existing.I have already complained No CC[protected] and a Rep of TSPDCL, Bolarum had attended the Complaint and Temporarily rectified.After a day the same problem occurred and in Evening and whole nights the ACs are not taking load due to insufficient power supply.(only the fan of AC is working and the Compressor of the AC is not working).And one more problem is the Fluctuation of the current is frequently occurring in Evening Hours and the Nights. Please rectify this fault in long term basis like establishing new Transformers/frequent repairs and maintenance, etc.in our Area.

Sir, i would like to inform you that last month my meter got changed and for the month of march my bill came 2600. Which is five times higher than usual. I have two fans, two light and a small size fridge which is five star rating and such a huge amount of bill is not possible and unexpected. Sir i am a person who believe in saving electricity and i use as much required. Sir i use only two hour light in evenings and after that i use zero watt bulbs for two hours so how is it possible of such a huge amount of bill. Sir i request you to please take action as soon as possible and solve my problem.

Yours faithfully,
Nitin pathak
Service no. Yz005847
Uscno.[protected]
Name- a. Venkata ramulu
Mail id- [protected]@gmail.com

In our street (Suryanagar Colony Phase-3, Old Alwal) the power supply is very low.In our homes AC and other electrical gadgets are not proper working.Due to insufficient voltage we are in immense trouble in this hot summer.Please correct this low voltage problem.And the power supply is always fluctuating and due to this problem the all electrical and Electronic gadgets are in severe danger.

The sc nos a3 003148, 003149, 006223, 002927, 003706 were under demolition since september 2009. The request letters were submitted at ae operations sri madhuranjan cell [protected], kalyan nagar. We were behind him since december 2015. Pl allot one service to go ahead for construction work. We are ready to pay the pending till 2009 or advice.

Sc : address : plot no 49, srinivasa colony west, opp saradhi studios, hyderabad.

Chandra sekhar cell [protected].

A bird called bat died while sitting on the wire or flap its wings and touch another electric wire/conductor, and it got shocked died by electrocution. Due to which there has been a foul smell in the vicinity and the power get interrupted very often and sometimes no power supply continuously to my house, plot no. 41, sri chakra enclave, kandiguda sainikpuri, secunderabad - 500094.

It is requested to get removed the dead bird from the live line and restore power supply to house at the earliest.

Hi,
Received a huge amount of electricity bill rs.15248.0 for march 2016 in spite of no one stayed for the whole month. Please look into this issue. Bill detail is as below-
Consumer name: sri.Kaushik satpati
Unique service no:[protected]
Service number: bz086957
Ero name :12, bowenpally
Address:hno:8-1-8, fno:306 anuganga residency, old bowen pally
Your arrears as on :date 29-feb-16 amount rs. 395.0
Current month bill :date 04-mar-16 amount rs. 15248.0
Total amount payable : due date 18-mar-16 amount rs. 15643.0

Hi,

My electricity meter was recently changed after we raised a complaint with tsspdcl that around 23 new meters in the society stopped working and were under manufacturer's warranty, the meters were changed by the electricity department.

Today, on 28th march 2016 i see that my electricity meter glass is broken and needs to be changed. I am giving a heads up to the department on this since the meters are affixed in the parking area, i do not have a way to protect that. Please acknowledge and attend to change the glass of the meter asap and help.
My usc#[protected]
My name-malla dilip raja
Phone number-[protected]