Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

Sir, i have obtained 3phase elec power connection on 15.03.16 under category 2a nondomestic/commercial and paid amount rs.10050/as required. It's 1st bill dated5.5.16for rs.1087/- is wrong as per the existing tharif. Bill details service no[protected] uscno[protected], meter reading on5.5.2016. 20, on15.03.16.0. Totalunits.20. (It is a false reading since i have not started using the same so far). Energy charges 400, fixed charge 500, cust charge 60, elec, duty1.20, addl charge 150, int. On sd -25.41bill amount 1085.88, adj amount 3448.50, loss/gain-0.62, as on 31.03.15: 0.00, after 01.04.15 3449.00, total amount 1087.00. It is not under standing the adj. Amount rs.3448.50 and after 01.04.15 rs.3449.00 since my account started from 15.03.16. How ever it is regretted to see such a inflated and neglect preparation of bill. Requested to rectify the bill as per the tharif enable to pay on revised bill early p. George thomas; plot no.119 n b h cly secunderabad 500056

Dear Sir,

I Mr.Nareddy Naveen kumar living at plot no 23/B 1st floor Raghavendra colony covered by ERO: 70 Patancheru, SEC:9, DIST :506 beeramguda

Sir we are facing huge problem with electricity voltage fluctuations from past 1 month, In Our Area after 6 PM there are Low voltage problem existing because of that ACs are not taking load due to insufficient power supply.(only the fan of AC is working and the Compressor...

I have applied title transfer and address correction on 21-04-16 for my service no[protected] in kukutpully office (Reference acknowledge no cc[protected])

I have checked with website it was showing title changed dt 30-04-15 where as current month electricity bill was eceived on 07-05-16 which is not updated name & address

Please check and update name & address in nest moth electricity bill

Dear Sir,

I Mr.V Laxminarayana living at 17-3, Jyothingar, Tukramgate Secunderabad covered by ERO Sithaphalmandi,

Sir we are facing huge problem with electricity voltage fluctuations from past 2 days, there was a spark fired in the near by transformer and are not getting three phase with which our borewells are not getting switched on, we have two fans and 1 T.V, 1 refrigerator got damaged with electricity fluctuation.

We have been complaining to electricity department from past 2 days but no one have turned up to resolve the issue

We have sent complaint to A.E.complaint No.111, Phone no.[protected], [protected], [protected]. from past 2 days no one has turned up on this issue, a boy came today and don't address our issue properly which remains same.not yet resolved

So i request your intervention to resolve this issue at the earliest.

USC :[protected]
S No. V6028721

Thanks and Regards

V.Laxmi Narayana
[protected]

Tree branches are falling on electric wires passing in front of our house, which may cause a short circuit.

Request you to look into this and cut the tree branches at the earliest.
Your timely action will avoid major accidents.

Address 1-21-127, bank colony West Venkatapuram.
Alwal secunderabad-500015.

Landmark-Esy supermarket
(opposite esy super market Lane, 2nd right, 1st left, right side 2nd house.)

Regards
Shravan

I received bill from tsspdcl dated 04/05/2016 with bno. 6670erno:11, ero:banjara hills, sec:jubilee hills, area code 011001.
Meter reading: 2869 (04 may 2016) and 2819 (06 apr 2016). The unit used was 50.
I got a amount of 150 (Energy charges) + cust charges of 25 + ed of 3 = rs. 178/-.
I have utilized only 50 units in 1 month and the energy charges of category 1a should be at the rate of rs. 1.45/unit. But tsspdcl has charges be rs. 3/per unit. I should have got bill with maximum amount of rs.100 instead of 178.

Bill collector name Raju stepped to ask the payment on our electricity bill and i had no cash in hand asked if i can get the money thru ATM and give it, the collector denied said that's none of his business and unplugged the electric wire with rude answers without asking the reason of not paying the bill on time. It was a personal health issue due to which the payment was just an oversight for me, however i paid the bill immediately.
Not sure if these people are educated and are being hired for TSSPDCL, wanted to ask the higher officials if they can do something about this. People do forget to pay bill but that does not mean that they Electricity dept. can go ahead and unplug the electricity in any house. Atleast Govt. should work at least this thing for the people so that they can stay happy. ERO Jeedimetla(315) Rangareddy Dist.

Frequent voltage drops in golden habitat greenfields (B p raju marg, kondapur, 500084). Looks like these are timed... Generally start at night.
Most of the voltage drops affect the complete apartment; a few affect only one block. These are effectively 'unannounced power cuts'
We cannot use our acs at home!

I request the authorities to rectify this asap as it is causing distress amongst residents..

In Our Area after 6 PM there are Low voltage problem existing.I have already complained No CC[protected] and a Rep of TSPDCL, Bolarum had attended the Complaint and Temporarily rectified.After a day the same problem occurred and in Evening and whole nights the ACs are not taking load due to insufficient power supply.(only the fan of AC is working and the Compressor of the AC is not working).And one more problem is the Fluctuation of the current is frequently occurring in Evening Hours and the Nights. Please rectify this fault in long term basis like establishing new Transformers/frequent repairs and maintenance, etc.in our Area.

Sir, i would like to inform you that last month my meter got changed and for the month of march my bill came 2600. Which is five times higher than usual. I have two fans, two light and a small size fridge which is five star rating and such a huge amount of bill is not possible and unexpected. Sir i am a person who believe in saving electricity and i use as much required. Sir i use only two hour light in evenings and after that i use zero watt bulbs for two hours so how is it possible of such a huge amount of bill. Sir i request you to please take action as soon as possible and solve my problem.

Yours faithfully,
Nitin pathak
Service no. Yz005847
Uscno.[protected]
Name- a. Venkata ramulu
Mail id- [protected]@gmail.com

In our street (Suryanagar Colony Phase-3, Old Alwal) the power supply is very low.In our homes AC and other electrical gadgets are not proper working.Due to insufficient voltage we are in immense trouble in this hot summer.Please correct this low voltage problem.And the power supply is always fluctuating and due to this problem the all electrical and Electronic gadgets are in severe danger.

The sc nos a3 003148, 003149, 006223, 002927, 003706 were under demolition since september 2009. The request letters were submitted at ae operations sri madhuranjan cell [protected], kalyan nagar. We were behind him since december 2015. Pl allot one service to go ahead for construction work. We are ready to pay the pending till 2009 or advice.

Sc : address : plot no 49, srinivasa colony west, opp saradhi studios, hyderabad.

Chandra sekhar cell [protected].

A bird called bat died while sitting on the wire or flap its wings and touch another electric wire/conductor, and it got shocked died by electrocution. Due to which there has been a foul smell in the vicinity and the power get interrupted very often and sometimes no power supply continuously to my house, plot no. 41, sri chakra enclave, kandiguda sainikpuri, secunderabad - 500094.

It is requested to get removed the dead bird from the live line and restore power supply to house at the earliest.

Hi,
Received a huge amount of electricity bill rs.15248.0 for march 2016 in spite of no one stayed for the whole month. Please look into this issue. Bill detail is as below-
Consumer name: sri.Kaushik satpati
Unique service no:[protected]
Service number: bz086957
Ero name :12, bowenpally
Address:hno:8-1-8, fno:306 anuganga residency, old bowen pally
Your arrears as on :date 29-feb-16 amount rs. 395.0
Current month bill :date 04-mar-16 amount rs. 15248.0
Total amount payable : due date 18-mar-16 amount rs. 15643.0

Hi,

My electricity meter was recently changed after we raised a complaint with tsspdcl that around 23 new meters in the society stopped working and were under manufacturer's warranty, the meters were changed by the electricity department.

Today, on 28th march 2016 i see that my electricity meter glass is broken and needs to be changed. I am giving a heads up to the department on this since the meters are affixed in the parking area, i do not have a way to protect that. Please acknowledge and attend to change the glass of the meter asap and help.
My usc#[protected]
My name-malla dilip raja
Phone number-[protected]

Unique service number[protected]
Accidentally paid twice for the same bill of jan 2016. When called to customer care it was told that the amount will be deducted from the next month's bill. But it wasn't so in the feb2016.

TSSPDCL is charging me even when meter reading is zero.
Date of Reading 04th Jan 2016 Open reading 8029 and close reading is 8029 net units calculated 217 and amount billed 1014.00.

On what basis the system calculated Net units as 217? It should be zero.

Note: My house is vacated since December and there is no one staying in the house.

For what I should pay for? The TSSPDCL is cheating customers. Somebody need to take strong action against them.

Please see images attached for bill history, payment history and consumption history.

Regards,
Abdul Hadi
[protected]

Hi, I paid the bill online for the month of dec-2015. I paid bill on[protected] via online https://www.billdesk.com/APCPDCL/apcpdcl.htm The bill was paid twice. My service number is :[protected] Address: 5-3-268, Venkat Rao nagar, Kukatpally Hyderabad

In spite of registering my complaint on 23-12-15 at 630 AM at local fuse call office and followed by two calls to AE and central complaint station the serious problem is not attended.This is a recurring problem not being resolved for several months, only temporary measures are taken keeping problem alive resulting in poor quality of supply.Today my computer UPS failed due to this problem. I request concerned ADE to look into this serious problem and resolve it permanently. S.Prakash Con no : P2-7638 Hno 16-9-817/28, Sarojini Nagar, Old Malakpet, Hyd-500036 Ph no : 24547380 Cell no : [protected]

In the past 54 months of my stay in Hyderabad I have been paying the electricity bill well on time as past payment records will show. However, TSSPDCL does not appear to have any ECS facility or even a timely SMS reminder system and therefore, on a few occasions I have missed paying the power bill - online, as I usually pay - within due date. This has probably happened 3-4 times.

On each instance, TSSPDCL have deputed someone - probably a lineman or a meter reader - to my premises and have simply disconnected power by switching off the mains from the meter area. On each occasion our caretaker has come to our floor to inform us of this action and - this is the SHOCKING part - every such instance has been WITHIN 3-7 DAYS OF THE DUE DATE OF PAYMENT OF BILL.

I am not aware if this happens in any state and whether it is legal to disconnect the power without any warning. I feel this is malpractice and abuse of power and should be seriously looked into.