Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

In the past 54 months of my stay in Hyderabad I have been paying the electricity bill well on time as past payment records will show. However, TSSPDCL does not appear to have any ECS facility or even a timely SMS reminder system and therefore, on a few occasions I have missed paying the power bill - online, as I usually pay - within due date. This has probably happened 3-4 times.

On each instance, TSSPDCL have deputed someone - probably a lineman or a meter reader - to my premises and have simply disconnected power by switching off the mains from the meter area. On each occasion our caretaker has come to our floor to inform us of this action and - this is the SHOCKING part - every such instance has been WITHIN 3-7 DAYS OF THE DUE DATE OF PAYMENT OF BILL.

I am not aware if this happens in any state and whether it is legal to disconnect the power without any warning. I feel this is malpractice and abuse of power and should be seriously looked into.

I have paid bill of Rs.50 throughmy obc bank account Debit card.But the amount deducted but the bill was not paid.I cant contact the TSSPDCL directly. Please Provide me information about this auery as early as possible because the lat date was on oct 20.Kindly help wat can i do for this.

Dear Sir / Madam Please note that your electricity department staff are taking bribe and giving chance to users to delay payments as long as for one year. This consumer has not paid the bill for one year and the dues are Rs. 8812. The user phone number is [protected], third floor, D.No. 11-3-210, Mallapally. Hope you will take action otherwise I will report this to higher authorities. Thanks, Aijaz Hussain [protected] C1004015 Central Power Distribution Company Ltd 8812.00

I had accidentally paid Electricity bill two times in June month. One with PayUMoney and other with HDFC Bank. I contacted PayUMoney but they said extra amount paid will be adjusted in July Month bill. But this month I got bill Rs 330, extra amount Rs 1445.00 I paid in last month is not adjusted in this month bill. I have sent 15 emails to TSSPDCL but no reply. Could you please correct my bill and adjust the extra amount amount I paid? . Attached PAYTM receipt and HDFC Netbanking receipt.

S No: A8003082 USC :[protected] Name : P Ayub Khan Bno : 2547ERONo : 5 Area code : 060206 We have received the bill of Rs.2, 335.00 for the period 05/08/15 to 04/9/15. For the last two months, we have received the bill of Rs.177.00 and Rs.600.00. The consumption is same for the last month also but the amount is more. Please check and confirm if the billing has been done properly or not. No one will be staying at the house in the morning hours and there is no electronic gadgets. Please check and clarify why the units is 395.

Hi, Iam a resident in moula-Ali Lakshmi Nagar. My house is near to an electric pole. Due to tree branches the high tension wires which supply power are getting disturbed and are creating sparks. Recently it has produced many sparks with heavy sounds which is making scared. Due to this people are scared to walk in that street. I had complained to electricity department many a Times. They answered me saying that they will send some electricians. As expected no one came. Some times they kept the phone receiver aside. Due to their negligence we can't say what all can happen. For monthly electricity bills they will come on correct time and date. When we are placing any complaints in their service, they stopped responding. This is the development of telangana govt. in the capital city. I hope u ppl will pass this complaint on paper or to the electricity department. Please do take some action regarding trees which are near by electric wires and poles. Tsspdcl please act responsible. Thank you

Sir, It is to inform that the amount has been deducted twice for the below mentioned service no's in July -15. Service no. Amount E Seva Receipt no. Hdfc Auto pay Transaction and Date no. and Date [protected] Rs 1554/- [protected], 16/7/15 SI HDFC[protected], 22/7/15 [protected] Rs 517/- [protected], 16/7/15 SI HDFC[protected], 22/7/15 Hence it is requested to kindly adjust the amount in August bill.

June 24th15 I was paid my electricity bill through bill desk my andrabank debit card amount is 1684/- entire process was over but bill was not paid please give me details what happen

Dear Sir
I Giridhar D, residing in plot no.353, rdno.7, Anajaneyanagar, near IDL Back Gate, Moosapet, Hyd-18 as a tenant with my family(4 nos)

SERVICE NO:[protected], NAME: CH. SRI LAXMI, PLOT NO. 353

This is to bring into your notice that on 5th of Aug, one of your department executive who serves the Elec.bill .. tried hard to get the reading scanned but was in vein.. then he broke opened the seal, found...

Respected Sir,
I have paid power bill using my Union Bank Account for Service No.BZ[protected], Circle paradise).Actually my powerbill amount is Rs.10, 378 and Excess payment is done of Rs.20, 756. So please refund that amount to my Union Bank Account.No.[protected] U.Pradeep Kumar (IFSC.Code: UBIN0552763 ) because i saved that money for hospital purpose.

Regards,
U.Pradeep Kumar
Mobile: [protected]

hi, i pay Rs. 316/- on line throuth my bank account for electricity bill. but my account through amount was debited. tranction acknowledgement shown declined. transaction reference number: DSMP[protected] TRANS. DATE AND TIME:[protected], 13:06:08 i was attached my TRANSACTION ACKNOWLEDGEMENT COPY PLEASE UPDATE MY ELECTRICITY BILL AMOUNT. REGARDS VISHNU

Dear Sir / Madam, Recently constructed house and nobody residing till date. Still it is empty. My electricity Meter got burned on 19th April 2015. Bill i received of Rs. 499. I paid same amount as suggested by TSSPDCL executive stated if you will receive again more billing, please submit a complaint. This month I received a bill of May month of Rs. 224. If Meter is not working from last 2 months, how TSSPDCL company billing with any amount. TSSPDCL Meter Details as mentioned below Service No. :[protected] USC No. :[protected]. Request to look into the issue and support. Regards Dinesh

Sir
I, Colonel Ramesh Babu Ch is serving in the Indian Army. I have a house jointly registered with my wife Chirumamilla Nagaraja Kumari in Sri Apartment, (Flat No 201, Sri Apartment, Srinivasa Colony (West), Vengal Rao Nagar, Hyderabad 530038. The Electricity Bill is on my wife's name. The Connection Service No is S2002282 (Unique Service No[protected] and ERO No is 11.
2. I had not occupied the house since last two years as I was posted in away from Hyderabad and the house is also not rented. The was locked and there was no consumption of power except in June 2014 and July 2014 when my family stayed during leave.
3. However on checking the Bill History on line to my horror, I found that the connection has been disconnected for reasons not known. I had been paying the bill amount in advance, yet I find Rs -2129/-, same not understood why it is showing a negative amount (due amount).
4. The details of billing amount in the Billing History and the amount paid by me during 2014 and 2015 is given in the table given below:-

Ser Billing History Payment History

Bill Date Amount Date of Amount Receipt No
Payment

1 05/07/ 2014 Rs 464/- June 2014 Rs 768/- Credit carried forward from June 2014
2 11/08/ 2014 Rs 650/- 05/09/2015 Rs 2490/- [protected]
3 04/09/ 2014 Rs 295/- 02/04/2015 Rs 1500/- [protected]
4 09/10/ 2014 Rs 145/-
5 07/11/ 2014 Rs 145/-
6 08/12/ 2014 Rs 145/-
7 05/01/ 2015 Rs 145/-
8 04/02/ 2015 Rs 145/-
9 05/03/ 2015 Rs 145/-
10 04/04/ 2015 Rs 145/-
11 04/05/ 2015 Rs 145/-
Total Billing Amount Rs 2569/- Total Amount
Paid Rs 4758/- Credit with TSSPDCL Rs 2189/-

5. It is not understood why the electricity connection was disconnected when I have credit with your company. The monthly consumption pattern is also clearly evident from the meter reading as on date.
6. It is also submitted that my house was given on rent during 2010-11 and since 2012 it was not occupied, yet I had been billed at commercial tariff rates which is not in order. Your employee who goes for monthly meter reading must be aware of the fact that the house was locked and unoccupied since long.
6. In view of the above may I request you to restore the connection and change the connection from Commercial to Domestic Tariffs as the house is not rented and also not occupied.
I will be grateful if you can instruct your concerned staff to take the necessary action as requested above.

Thanking You

I paid electricity bill using billdesk online payment on 12/02/2015 for SC number [protected]**3. Money got deducted from bank and credited to apspdcl. After a month i went to APonline and paid electricity bill and the next month when i go to aponline they said you have not paid bill(which should be paid on February) and pay the bill with extra fee. So i called SBI and BillDesk. They both said transaction is complete and ask APSPDCL about...

Hi, I have tried to pay power bill online, the amount of 528 got debited, however, bill was not paid. I tried again twice, then it was successfull. I request my first debited amount to be refund to my bank account as soon as possible. thanks Gayathri

Sir, Service no:[protected] ERo/ 324/ malkajgiri Contact no: [protected] i am getting high electricity bill since last two months, so please solve this issue ASAP. Thanks Purshottama reddy

hello sir, i first tried to pay my electricity bill through ur site, it showed that the payment was not done, then i went to pay my bill from other merchandize there it was done instantly, but when today i am checking my account, the electricity bill is paid twice, `pls refund my money...

I am quite disturbed to see an inflated electricity Bill. How can I receive such a heavy electricity bill for domestic power consumption during the last month (Feb-March) when I was out of station from 8th of Feb 2015 till 28th of Feb 2015. I am sure that there is a severe mistake in billing such a big amount towards electricity consumed in my house during last month. Also would like to inform you that, when I checked the e Seva online portal...

Service Number : S30121180 Sirimalle nagar, I have been receiving bill which not as per consumption. We are away from home last month and then we realized that we have been paying bill which is not relavant to actual consumtion. Average of 200+ units is getting entered in our bill which is not correct.