Claimed

Southern Railway Complaints & Reviews

1
Last updated Nov 11, 2023
Complaints 776
Resolved
152
Unresolved
624
Quick Links
Statistics
Share
Contacts

File a complaint to Southern Railway

Having problems with Southern Railway?

File a complaint and get it resolved by Southern Railway customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Southern Railway
Customer Service Contacts

Southern Railway Phone Numbers

Phone
+91 94 4478 8127
837
281
+91 94 4478 8125
209
86
+91 94 4478 8124
103
86

View more phone numbers

Southern Railway Website

Southern Railway Head Office Address

GM Secretariet, Head Quarters Office, Parktown
Chennai
Chennai District
Tamil Nadu
India

Southern Railway reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ayush Pachauri
Feb 13, 2023
Report
Copy

Delay in Schedule

Train no. 22404 what was scheduled to reach Verangna Laxmibai Jhansi Station at 4:30 reached around 7:40 and is taking 20 min to cover 9 km....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shanmugam Revathi
from Chennai, Tamil Nadu
Jan 27, 2023
Report
Copy

Regarding a platform shop in Mambalam station, Chennai

Address:Chennai Triplican
Website:southern railway, Mambalam station, Chennai

Yesterday I went to Mambalam by train around 11.AM. I got down at the Mambalam Station.
I found a Leather Shop. I stopped I asked what is the price of a bag.
I asked for a bag kept in the second shelf.
The shop keeper mistook as that I asked whether it is seconds sales. He started telling obscene and unparlimentary words to me.
I was shocked to hear such words.
I request the Mambalam Station authorities...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akanksha2005
Jan 26, 2023
Report
Copy

Tempo truck driving rash on Southern railway duty

Address:Bangalore

26th Jan, near cubbon Park metro station, tempo driving rash and honking constantly, on duty for Southern railway
KA 19 AC 6894...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vasanth Baskaran
from Bengaluru, Karnataka
Jan 21, 2023
Report
Copy

Delay of train without prior notice

Hi there,
I boarded the Lalbagh express (12607) on 11 January 2023. The train started at 3.30 pm from Chennai Central, however the train was delayed by approximately 7 hrs. No prior intimation of the delay was announced and route change was announced. Finally we managed to get some food in Salem and the rain reached Bangalore next day (January 12) 4.00 am.
This is absolutely not acceptable, as we were traveling with 2 kids.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saravanan23
from Chennai, Tamil Nadu
Jan 19, 2023
Report
Copy

Non availability of platform at Ambattur fastline

I would like to draw your kind attention towards the inconvenience that the people of Ambattur and working peoples are face the lack of a fast local trains bound chennai not stopping at Ambattur. because of non availability of Platform in fast line. There are more than people struggling who are going and coming various offices, schools and colleges in ambattur. The fast locals trains bound chennai stops at villivakkam, that is 6 km away from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Ekshith
from chennai, Tamil Nadu
Dec 20, 2022
Report
Copy

Lost Sports equipment baggage

Address:sri ramachandra medical college, porur, chennai, tamil nadu-600116

We missed one of our baggage in the Chennai Egmore railway station on 19/12/2022 on platform, the baggage was left behind in the train no 17652 and coach no SE1 and seat no 33 to 38 by one of the team member, it was containing the following equipments- Tool kit, foam rollers, exercise bands, and Rowing oars buttons, Total worth of RS. 1, 00, 000. Kindly, help us registering a complaint for the missing baggage....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gokul_57
from Coimbatore, Tamil Nadu
Nov 18, 2022
Report
Copy

Coimbatore-Charging extra for parking

In coimbatore main railway station, there is a building where two parking facility is there, they are charging more money than usual ( 30 per day instead they are charging 70 per day), please change the contractor or take necessary action on them!! They treat customer with disrespect!! Please do necessary actions 🙏...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aashish ranka
from Madhugiri, Karnataka
Oct 18, 2022
Report
Copy

Parking charges Coimbatore

As per the board in Coimbatore railway station backside the parking charges are Rs 20 for first two hours but the contractor is making bill of Rs 30 when I told him about the same he charged me 25 but the point is they are cheating the normal public Nd harassing us. I had to argue for ten minutes. Kindly check Nd let me know if the tariff has been changed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tinku George
Oct 3, 2022
Report
Copy

Parking issues at Aluva railway station

Address:Aluva, Kerala

I am travelling from Thrissur to Aluva daily and using season ticket.
For parking at Aluwa railway station parking are, I was getting monthly pass for my two wheeler before corona.
Now all things changed back to normal and Railway allowed season ticket.
But the parking agency not giving monthly pass.
After reopening from Corona lockdown, its 7-8 months I restarted my travelling.
They are saying, already...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Rit956
Sep 12, 2022
Sep 12, 2022
This thread was updated on Sep 12, 2022
Report
Copy

Heavy crowded train, every toilet blocked and no water supply

Heavy crowd in reserved compartments, badly blocked and unhygienic toilets, water supply not available in toilets... Ladies, senior citizen, and physically challenged passengers suffers..
Even unable to reach toilets...
Horrible condition occurred...
Sir, please provide us solution...
This is for your information and further necessary action.. please..
Thanking you.....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
D.R.Somasundaram
Sep 9, 2022
Report
Copy

Railway signalling Relay got defective

Address:Southern Railway, Tiruchchirappalli Railway Station, Near Railway parcel office., Pin code.6200021

Railway signaling relay got defective on 17.08.2022, the same was procured at your end on July/2010, please make program to attend the same please, The details of defective relay as follows.
Relay Sl.No.AE137541,
Year of Manufacture: July/2010,
Type of relay. QNAI (Neutral AC immunized relay)

Contact Name and cell no.
Southern Railway, D.R.Somasundaram,
Cell No.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
D.R.Somasundaram
Sep 9, 2022
Sep 9, 2022
This thread was updated on Sep 9, 2022
Report
Copy

Relay for Railway Signalling use device

Address:SSE/S/SRM/TPJ

Railway signalling relay got defective on 17.08.2022, the same was procured at your end on July/2010, please make programm to attend the same please, details of relay as follows
Relay TYPE: Neutral AC immunized (QNAI)
Relay make: CG,
Year of Manufacture: July / 2010
Name of the Contact: D.R.Somasundaram,
designation: SSE/S/SRM/TPJ
Southern Railway, Tiruchchirappalli Railway Station,
Pin...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Retnakumar 123
Sep 5, 2022
Report
Copy

Coimbatore railway station

There is no display board about the departure and arrival of trains, in backside entrance. There are lot of passengers coming in via backside gate. But there is no display of digital or written boards. There is no enquiry counter too.
Keep a display board and enquiry staff also in back entrance of coimbatore railway station....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Albin Jacob Varghese
Sep 4, 2022
Report
Copy

Train Number 16382 - Complaint

The pantry car in train number 16382 is not good. They don't even provide evening snacks. Only tea is provided. There should be atleast provision of sale of one evening snack....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajesh kumar durbesula
from Hyderabad, Andhra Pradesh
Sep 4, 2022
Report
Copy

Looting my money at parking

My name is D.Rajesh Kumar, today morning i went to pick up my relatives on car, i just waited for 20 mintutes in the car and returned from platform no.10, i heard Rs. 40 for parking fee for 1/2 hour.

The people at tollgate aruged and demanded Rs.200/- Reallly they hurt us verymuch, they treated us like their servants, as per rule they have to collect Rs.40/- for 2hours, why they have luted my hard earned money.

I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anil Achary
from Mumbai, Maharashtra
Aug 29, 2022
Report
Copy

Catering Services

Train No. 12202. The catering services started from Madgaon. The quantity of tea/coffee served is much less than the stipulated 150ml....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raju rao B
from Brahmapur, Odisha
Aug 25, 2022
Report
Copy

Bed sheet and toilet clean

Address:India

Hi
I am traveling from BZA TO PERAMBUR IN 22670 PNBE ERS EXP.
I didn't receive any bed sheet in AC COACH and also toilet not at all cleaned at least for flushing.
PLEASE NOTE THIS REQUEST AND DO NEEDFUL AS SOON.
PNR - [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
cncpriya
Aug 21, 2022
Report
Copy

16730 PUU -MDU non stopping at station

Address:32 LA,Kamaraj Nagar, Third Street, TB Road, Valiioor-627117,Tirunelveli District, Tamilnadu,India

-20.8.2022
-PNR No:C297DB2245
-Train Number 16730 Punalur to Madurai Express didnot stop at valliyur station around 23.35 pm on 20.8.2022. Patients returning from KIMS Trivandrum, Suffering from Heart Blocks and Paralysis suffered a lot. Had to travel to Tirunelveli and back to valliyur by bus
-Take immediate action
-By Krishnakumar and Elizabeth
- email id: [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vidhiya K
from Uttiramerur, Tamil Nadu
Aug 16, 2022
Report
Copy

Hospitality of railway compartments

Address:N 15/39 Kaspa B Main Road Ambur

Dear Sir,

Yesterday I travelled in train from Coimbatore to Ambur along with my daughters. 3.15 PM Train (PNR Number - [protected]).

Really I feel very disgusting to travel in the train, every were I found cockroach in the train, we cant able to sit in the seat, it is running here and there and climbing on us.

There are small children's are travelling with us, they keeping the hands on the window...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Adithya Rajarathinam
Aug 3, 2022
Report
Copy

Coimbatore station

The digital display is not working anywhere and platform 3 and 4 is not covered full difficult to use while raining......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy