Southern Railway Complaints & Reviews

A red color bike cycle booked from Patiala (northern railway) to Katpadi vide LR No.P048332 dt.25.04.216 covering 4 packages. Received only 3 packages at Katpadi and one package namely Red color cycle not delivered and partial delivery certificate no.92 dt.10.05.2016 also issued by Katpadi delivery clerk. In spite of my repeated follow up the pending consignment was not delivered to me. Kindly do the needful....

This is with regarding a very disappointing incident happened to me today 24th august 2016 while traveling from trivandrum central (tvc) to varkala (vak) by tvc-mas super-fast (12696). an amount of rs 420 was collected as penalty for travelling in sleeper coach (s11). but as per the instruction/advice from special squad (not sure about his name) who was inspecting the tickets in general compartment on 23rd august 2016 in chennai mail (12624),...

I have booked 03 seats in rajdhani exp from ernakulam south to delhi. I have booked counter ticket and payment mode is credit card. I have cancelled tickets and surrender certificates send to the trivandrum / commercial office. From there they send pay order to financial advisor and cao, southern railway, chennai on 07 mar 16. But till to date it was not refunded.

Imp details:-

1. Claim for refund of tickets...

Dear customer,
Sorry for the inconvenience caused, kindly note that your refund case of PNR No. [protected] is being dealt by CCM/SOUTHERN Railway.
As per the policy framed by Railway Board, refund is processed by the Zonal Railway under whose jurisdiction destination station of the train falls. IRCTC only provides access to Railway Passenger Reservation system through its server & Internet connectivity to book the ticket through...

Sir
today i have booked five tickets online for two srczn and 3 adults in train no12693 from chennai to tuticorin for my journey on 17th sep.. There were 239 berths available. I have given option two lb for us 2mb and 1sl for others. But to my surprise we both srczn have been allotted 2 ub where as my grandaughter 19ys age allotted sl and my son and wife alloted mb and sub. How it is alloted? railway minister told sometimes back senior...

I was travelling from new delhi to chennai via tamil nadu express on the 8.8.2016 in a2-34. The only other copassenger in my cabin was a man on seat 33. He was dressed in complete white attire and must have been in his 70's. We spoke briefly and then went to bed after the tte checked our tickets. Late in the night i caught this man touching me from his berth. I shouted at him thrice, and even caught him red handed while he pretended to sleep....

Hi, i had a worst experience while traveled to madurai from chennai in guruvayur express. There are so many transgenders bording into train and started asking for money from passangers. If any passanger not giving them money, the transgenders started abusing them and started scolding them and also sometimes actioning like beating them. Please take some action to stop them from bording into train for these kind of activities. Even so many...

Today i parked 2 wheeler parking in mount rly stn. The contractors treated me very very bad. They are talking indecent words, iam very much upset and mentally disturbed.

The contractor said to me you can complaint any where to any higher official no one can question to me, this is my place even agm can't do any thing he said.

This our situvation daily we are facing and struggling problems. Iam past 15 years travelling...

Dear sir,
Today (09/08/16) i was travelled in arakkonam local train. Seats are per occupied by the passenger like express. Old people and children are suffered so much because of this action. They are per allocate the seat for them friend even though they not arrive to the train. They will allocate the seat even though next station passenger also. Those who come early also not get the seat. This is very major problem for the passenger...

Respected sir,

My name is chethan komar. D yesterday night 11.55pm i came to channai from bangalore in kaveri express train number: uoa 04265227 it has reached channai at today morning 7.10 am. But in between near to katpadi railway station my belongings are stollened. Those information i all ready mentioned in below and i attached my belongings and train ticket photo copy.. Kindly accept my complaint and solve my problem.br...

Sir im a regular commuter mrts from chepauk to thiruvanmiyur where my office is situated. Since there is no any parking lot allotted by the railway department in the station, I used to park my vehicle in the platform besides railway station compound wall near the entrance. Not only me many of the commuters ysed to park their vehicles and get in to station to board into their trains. Nowadays railway police personnel are threatening us by...

Dear sir/madam,

Sub: inadequate facilities at arkonam railway station
_

1. Train numbers and coach position of the train [for all the trains stopping at arkonam railway station] should be displayed in the notice board kept outside the station master's room/at the entrance of the foot steps on both sides of the station and it should be also made known to the commuters/public through the public address...

D1 coach in yelagiri express train 16090/16089 has been attached exclusively for first class season / pass holders and it was updated in online data also. But everyday the compartment is fully occupied by second class ticket / season holders and low grade railways staff who dont have valid first class pass.In spite of our repeated requests, still situation is same and all first class season / pass holders are struggling for seat and even...

I booked a RAC ticket in 12634 kanyakumari superfast to travel on[protected] from Nagercoil to Chennai .PNR no [protected].

when chart prepared the ticket was confirmed as for me in S-1 and for my wife in S10.

is it the best way available to allocate berth to the PNR ? how we can put entry with the TTE with a single ticket in S1 and S10.

The TTE said you go and put entry immediately otherwise your...

On line complaint was lodged on 26-5.2016 vide the no given in the
Ubject.. more than 50 days have passed still no reply till today.
Kindly inform me whom i should contct for justice.
Best regards....

Train no.16382. cape mumbai express. coach. a1. seat - 39.
There is fault in seat lock in lower berth of the said seat. it appears to be fault while holes were drilled. as a result the seat berth fell on passenger while sitting abruptly.

Passenger mrs. abirama sundari aged 55yrs has suffered injury due to the negligence. kindly rectify the fault immediately.

B. s. nagaraj. co passenger seat no.38...

I had booked the train no:12618 on 11 july 2016 at 4:20 from payangadi to calicut for my wife my 9 month old kid, my mother and maid with pnr no:[protected]. On arrival at railway station they were told that the train is late by 5 hours. They being lonely females are now stranded in the railway station since there is no provision for getting into any other train with the same ticket. I had put whole trust on indian railways and sent them alone...

Sir,
I am one season ticket holder in madurai to virudhunagar .Daily basis I am park in my two wheeler madurai junction main stant but last 15 days closed abovementioned parking but I am parked at western entry .that's stant is not enough space so I am and lot of passengers facing parking problem kindly take necessary steps open main two wheeler parking....

On 3 july 2016, 11.30 am we (myself, wife and my brother) went to drop my aged grandfather to drop at tripunithura railway station. i just line-up our vehicle nearby entrance, off the road and wait for my brother to drop grandfather just inside. while the car was in idle, a lady staff of (kudumbasree) parking-fee collector suddenly came and ask me a parking fee of 8 rupees. i told her, i am waiting for my brother, he went to drop grandfather...

People living in thiruvallur district highly suffer due to the lack of train services especially in the morning hours mainly in the time between 7:00AM to 7:30AM, more office-goers and college and school students suffer alot because of less trains or no trains in the morning.Please do increase the coaches in local trains or kindly start to send a new train in this area(to chennai central from arakkonam/Tiruthani/Thiruvallur).Please do take...