Southern Railway — Non Receipt of refund against my TDR 092074

Address:

Chennai, Tamil Nadu, 600032

I had canceled my journey ticket no [protected] on train No 16863 from Jp to chennai on 28/11/2016 and filed a TDR no 092074 for an Amount of Rs 8835/- along with my bank details for making the refund directly in my account through electronic gateway. But regret that till date even after 3 months the refund has not been made to my account.
On my visit to the southern railway office, I have been informed that it will be made shortly to my account.
kindly help in resolving this issue.