Pnr nbrs[protected] [protected] [protected]
Train nbr 16128/130
Dear sir
We travelled from dindigul (S rly) to chennai on 12th dec 2016 and the train was abruptly terminated at villupuram junction forcing us to run helter shelter under duress and heavy rain... The tickets booked thro internet was not cancelled at the station and we preferred a claim from comml dept chennai... They know pretty well that there was no communication in chennai for days together and we sent our letter for refund and they have come out with a wise idea that the claim was submitted one day later that is on 16th instead of 15th and hence could not make payment... Such inhuman beings are working there in the dept who know for certain the problems faced by people... Perhaps he was happy since he was not travelling!!! Ref no c 508/ii/mas/[protected] mas. D.4 dated 8th march recd by us today 15th... We dont want money but your officials should be sympathetic and atleast can regret and covey a sorry in a pleasant manner... I can definitely take it up and make an issue but wanted to bring to your notice... With regrets
Narayanan n and pl mail me ur response [protected]@faochennai.com Was this information helpful? | 
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