Southern Railway — Refused to give concessional railway reservation ticket

Address:Latur, Maharashtra, 413517

R/sir,
Even on the production of handicaped certificate and concession certificate the clerk at railway reservation counter o[censored]dgir railway station didn't gave me concessional ticket and talked vulgarly and when i requseted dy. Sub station master he also rejected to help me and didn't solved my problem. Moreover he asked me to do complaint to whoever i can and do whatever i can. I had enclosed herewith copy of concesson certificate and handicaped certificate. They also said that these certificates are not valid and when i asked to give it to me in writing then they rejected it too.
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I was cancelled confirmed ticket and waiting list ticket on 18th April. But still not received electronic refund.

PNR No:[protected], ticket No. 32756842

Refund Amt: 255/-

PNR No:[protected], ticket No. 32756843

Refund Amt 195/-

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