Southern Railway — Reject TDR with false reason

Address:Thiruvananthapuram, Kerala

I booked online ticket for TVC to ERS, PNR Number [protected] by Train No. 22648 / KORBA EXPRESS, date of journey 29/08/2016. But
this Train was rescheduled by 14 hrs .
I couldn’t wait so long due catch the flight from Kochi. Hence I filed TDR for the same as per rule. And I travelled by bus. I HAVE NOT TRAVELLED BY Train No. 22648 / KORBA EXPRESS ON 29/08/2016.
But now after one and half month later TDR was rejected saying that I was travelled on same train. Which is not possible.
I have also SMS received from IRSMSA in which it is clearly mentioned that Train is delayed by 14 hrs.
Also I visited TVC station to make sure and there I heard continuous announcement from Public announcement system about delay of Train No. 22648 /KORBA EXPRESS due to Train accident near Kochi .
I have sufficient evidence to show that I have not travelled on this train on
29/08/2016 PNR Number [protected] due to train late. Amount of refund is not so much but I suffered a lot on this particularly date
due to delay of this train on 29/08/2016, I have wasted more money and time by bus and over that you people telling lie to reject TDR
by giving false reason .
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