Spar Hypermarket — Refund not initiated

Address:Tarnaka Nacharam

I have placed my order '11913887' on 14th august 2020, which was supposed to be delivered on 18th august 2020 at 4:00 pm -7:00 pm, to my suprise i did not received any call from delivery staff rather they cancelled my order saying my refund will be within 3 working days. I tried contacting to their so called worst customer service which did not response to my call rather they put me on call waiting, then i tried to contact them through e-mail again they did not response me by proper answer in short i was given a ticket number saying a support representative will contact but that was of no use nobody contact me till now. I want my refund back other wise i will have to take a legal action against spar customer service.
Thank you
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    Tarnaka Nacharam
    India
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