SPAR India — order not delivered and charged incorrectly

Address:SPAR, Vega Mall
Website:sparindia.org.in

I had placed an order 01945596 from spar app on april 21st and few of the items i ordered got delivered on 22nd april.
However in the spar mobile application, it shows the whole order as completed. There was no notification email or call on the order delivery. Other than a ripped off bill, there was no way anyone can track what is delivered and what is not.

To add to that the customer care phone number of spar india doesn't work. I sent an email on 22nd april and got a reply that the support representative will respond in 24hrs.

But even after sending repeated reminders, i haven't received any emails or calls from spar on the order and complaint status.

More over they do the delivery through a 3rd party delivery (Dunzo) and there is no order track the order.
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    SPAR, Vega Mall
    India
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