Spectranet — spectra internet problems

Address: Mumbai City, Maharashtra, 400076
Website: spectra.co

My internet subscription has been down for 7 days now and i have been calling everyday for it to be reactivated. Everyday they ask for few more hours, sometimes a day but are never able to activate it because of their software issues. I have paid for a six month subscription in advance (Prepaid) and they will not refund my money immediately so that i can go with another provider. Their escalation team does not respond. Just terrible technology. Stay away from this provider.
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    Spectranet Phone
    +91 80 4240 0100
    Spectranet Address
    3rd Floor, Plot No. 21-22, Phase – IV, Udyog Vihar, Gurgaon, Haryana, India - 122015
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