Speed Post — Air LGBI AP TMO status no update, item still has not come

Address:	house no 67, jyoyti path 2nd bylane Ajanta path, Beltola, guwahati Assam- 781028
Website:	www.indiapost.gov.in/VAS/Pages/IndiaPosthome.aspx

My friend sent me a gift through speedpost on 30th september and till 3rd september

after 3rd september update of my item being at Air LGBI AP TMO, theres no update, also no way of contacting Speed post also

my friend also lodged a complaint on their site but no response

my tracking id is EM[protected]IN