Spi Cinemas — refund not received as promised

Date: 29-nov-2018

Booking id: wrzrm9s

Description: in 29-nov-2018, three tickets were booked for a movie (2.0 tamil) under the id:wrzrm9s in spi cinemas bangalore. Due to the technical issues happened during the screening, the movie is stopped and the management agreed to refund the amount paid for every ticket. Its been like 2 weeks, still the refund is not generated and the customer service is not responding. I rise a complaint on that issue due to the inconvenience happened during that night and for the faulty promise made by the management to solve the issue.
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