Spice Jet Airlines — absolute arrogance by staff yashwant intura

Address:

Krishna, Andhra Pradesh

Hi

I was on flight sg 3407, on 25th august from vijaywada. This staff named yashwant intura was absolute rude and arrogant in denying me to carry my small suitcase as cabin baggage which weighed 8.5 kg with laptop. Now i know 7 kg is the limit.. But never in my life (Have been travelling for years now) any airline staff denied cabin baggage just for 1.5 kg excess. Having said this, its also fine for any airline to suddenly become strict and not allow even 1 kg excess, but for gods sake there is a way to communicate. This guy yashwant with super attitude was denying the same saying no one else might have follow rules but he will follow. He was also arguing with a customer just in front of me. This shows his basic character itself is unnecessary attitude and arrogance. If he would have communicated that in proper way that now it's really strict and even 1 kg will not b allowed i would not have felt really bad. My job takes me regularly to complete south india every month and am sure would never travel in spice jet just coz of this one wrong person which you have hired.

Rgds
Sheen