Spice Jet Airlines — allocation of seat

Hi team,

This is with reference to my pnr no : eh7h8e wherin i have been asked by your good self to pay for the charges of seat.in this regard, would like you t share inputs on the below :

1. Basis of charges being levied for seat selection
2.in a row of 6 seat, why only the middle seats are free where as all the other seats are chargeable
3. Why are we not been given boarding pass when we have asked for the same. The representative are asking us to wait for 12 hours before the flight departure and are of the opinion that if we pay for the seat we will get boarding pass now or else we will have to wait till 12 hours before flight departure.
4. I believe this is a new loot process by which spice jet loot customer i. E customer has to pay for the price of the ticket and also for seat selection. I believe when the whole world is fighting the pandemic spicejet should also have some sense of responsibility towards its customer.