Spice Jet Airlines — arrogant attitude and denial of boarding pass

I am writing this to complain about arrogance behaviour and denial of boarding pass by mr. Rahim pasha. Mr. Pasha denied us to issue a boarding pass and showered his arrogance on us stating we are late. As per airline policy, we are suppose to be issued boarding pass upto 30 prior departure. Our flight was at 5:45 and we reached the counter at 5:02.
Kindly review..