Spice Jet Airlines — baggage damage

Address:

600107

Hi,

My baggage was damaged during my travel from mumbai to chennai on 2nd june.
Flight no. Sg 6287
Pnr q8evjc

The handle was totally damaged due to negligence and carelessness shown by your baggage handlers. It is not replaceable and cannot be used. I was asked to send a complaint to [protected]@spicejet.com
By your staff near the luggage pick up.

On 5th i received a call from spicejet saying that a compensation of future travel voucher of 500rs to travel in spicejet which was offered for damage to baggage. How can you provide me voucher and compensate for baggage which can't be used without the handle. The handle is not replaceable and hence that baggage is useless. This baggage costs around 10k and because of your baggage handlers carelessness i need to bear the cost!!! Customer relation staff was least bothered to help me out.

I demand a proper compensation to the loss that occurred!!

Regards,
Jinu