Spice Jet Airlines — baggage delivery

I was travelling via spicejet from leh to delhi... At delhi airport we were informed due to air pressure, some bags were unloaded from the flight and those will be delivered to the customer's personal address. It's been 3 days that the support staff has been telling it will be delivered by this time that time and then they said to collect from the airport... I have been to airport twice and the staff there has not received any bag.
The airport here is approx 25 km from my home and it's very inconvenient going there again and again and still not getting the bag.
Is there anyone who can help out with this.