Spice Jet Airlines — baggage left at connecting airport

Urgent attention requested - pnr: zbkesz

I boarded flight from pune with a connecting flight from delhi to final destination for patna.

One of my baggage didn't arrived at patna airport. The official at patna airport is saying that they will not deliver the bag to my home address in patna.

I want this to be addressed and escalated urgently. I have to attend a marriage function in munger and needs to travel tomorrow morning. I am traveling with my 2 years old daughter.

Is it not spice jet responsibility to ensure all the baggages are transferred? And in case of mishandling, airlines should be responsible to deliver the bag to passenger's address.

Please address this issue urgently.