Spice Jet Airlines — Baggage missing

Address:

Pune, Maharashtra

Hi,

I travelled from dubai to pune on 2nd july with family (6 members). i checked in 4 bag of total weight 56 kg. on pune arrival, i received only 2 and i was told remaining will come tomorrow. next day i was told same story again. i was told to call before coming. i tried 2 hours, staff is disconnecting call so i decided to visit pune airport office again. as soon as i asked the counter, they told me same story that it will come tomorrow. is this the way to treat customers? when i argue with staff he went in and found one bag. i am still worried about missing bag which has my mother's medicines and clothes.

Thanks
Shoeb