Spice Jet Airlines — Baggage not received yet

PNR:- W6PUYB
Flight no:- SG 767
Passenger Name:- Abhishek Kumar

I traveled from Patna to Bengaluru on Friday, 11th Nov. In the Bengaluru Airport, I have been told that they have not brought my baggage due to some weight constraints of the flight.
They told me to fill out the baggage irregularity report and that they will bring my baggage to my address by Saturday, 12th Nov by evening.
But, I still haven't received it yet.
They have also provided me with a phone number:- [protected], but this number is continuously out of network coverage.