Spice Jet Airlines — Booking Transaction Failed, But amount was deducted

Address:Bangalore, Karnataka

I tried booking a round trip from the spicejet mobile app, i made online payment from my credit card, but the transaction failed, i tried again and next time transaction was successful. I got the amount deducted twice, i tried calling spicejet customer care no one responded. Transaction ref:[protected] Please help me get my money back [protected]
Was this information helpful?
No (2)
Yes (2)
Complaint comments 

Comments

In response to this, some guy called me from [protected], asked how much amount do you need refunded.
Then asks credit card number, expiry date and cvv and says i will refund you this amount in 5 mins.
I asked me to send me an email after that i will reply you all the details. That guy refused to it.
I am getting into more trouble by this forum. sad :(
Please respond to the matter effectively and quickly
Booked domestic tickets for 2pax on 17 Jan 2021 by spicejet airlines for 14 th April 2021. Transaction failed but my money got deducted from my bank. When will i get refunds.
PNR no GE1MYD
Sudhir Bhatnagar
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SpiceJet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    3431
    Pending
    0
    Resolved
    410
    SpiceJet Phone
    +91 965 400 3333
    +91 987 180 3333
    SpiceJet Address
    Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar, Chennai, Tamil Nadu, India - 600028
    View all SpiceJet contact information