Spice Jet Airlines — Both Refund Not Received Of My Flight Of PNR - IHK86E & C7S47C

Hi Sir,

PNR: IHK86E, C7S47C

I've requested refund of my credit shell balance but only my agent booking amount has been refunded but my direct booking amount for the above mentioned PNR's haven't been refunded.

I SAID -
I'm Always Mailing you since a month PNR - IHK86E For refund on 25/03/2021 amount of Rs.35228 and details of bank are given and then on 01/04/2021 second PNR - C7S47C was initiated for refund.
As per your mail or executive calls. As per mail of 28/05/2021 & 13/05/2021 respectively refund was given to me, I didn't get refunded and mailed your mail and customer cares call as per them they asked out my Bank Account statement, I also provided My Bank Statement. I was in contact with your mails and called customer care but i didn't receive a refund only dates were given. On 12/05/2021 they said '' Please be informed that we have processed refund for PNR:IHK86E towards the agency account dated 28Apr21 and for PNR:C7S47C will be initiated towards the mode of payment within 10 days. Your patience in this regard is highly appreciated.'' Also After that dates were given of 5-10 always when i contact them. On 25/05/2021 they replied on 01/06/2021 '' the refund is under process, due to technical issues we cant share the refund details for now. Once we will receive the update we will revert back the refund will be initiated towards the mode of payment.'' Your company is always sending false reasons e-mails. They Can't solve technical problems in a month and a refund was initiated. Then why did they ask For Bank Statement and why isn't transaction ID/UTR no is not provided from your side. I don't want dates or reasons. I want my refund+interest till the refund issue date. Again on 11/06/2021 Nodal officer given me reply of technical glitches.

All the documents such as I'd proof, Bank statement, authorisation letter, account number etc. Has been sent to them more than 5 times but still there is no action taken on my refund request.

I seek immediate action on this case.

Regards,
Rakesh Bhanarkar