Spice Jet Airlines — Cancellation fee charges

Address:	Gurgaon, Haryana
Website:	book2.spicejet.com

I'm making a petition to request Spicejet to be a little user friendly with regards to cancellation fee charges. When faced with a situation of booking onward and return, both on SpiceJet and the return is accidentally booked on the wrong sector. I made a note to cancel the ticket immediately and book the correct sector (which was also Spicejet). I was charged 60% towards the cancellation fee. Now I'm not saying it's my fault. I only wish Spicejet had better policy of helping their customers rather than ripping them off. The new tickets costed me Rs. 6900. The difference was only Rs. 1800. Now I end up paying almost over Rs. 10, 000 due to this mess. Please have better cancellation policies and try to at least "MAKE AN ATTEMPT" to help your customers.