Spice Jet Airlines — cancellation, no customer care, single journey cancellation of round trip

Address:

Hyderabad, Andhra Pradesh

Hi guys, I do not know what you people think customers to be!! are we some animals who are just supposed to keep on barking at your doors like beggars without any response. I understand the fact that you people might be cancelling flights due to your own company problems. But for heavens sake please pick up the phone!!! People have grievances and issues which they might need help for. C4I68P - my PNR for flight SG-872 which got cancelled for 1st February. I wanted to reschedule the flight as my trip was urgent. But thanks to you guys, you have no flights avaialable, and I could not reschedule it. Then my point is what is the point of me making the onward journey when I cannot come back!!! And nobody picks up the phone even if it connects. I tried for hours since yesterday. Money is precious and hard earned. Please do not play with the hard earned money of people in this manner. I will have to take necessary steps if you people do not respond. I there some number where I can call and somebody will pick up???/ I do not want to make my onward journey and please cancel my entire booking. In a round trip, if you cancel just one journey, what is the point of keeping the other one? Do you have any idea how much it is costing curretntly to book a ticket with other airline? Please refund my money PNR- CBEH3X, Hyderabad to Kolkata dated 24th Jan. Please refund it. Please understand that there is no point in me in making the trip and I cannot afford it to book with other airlines. Thanks, Mahasweta