Spice Jet Airlines — Cancellation of rescheduled flight

Spice Jet Airlines — Cancellation of rescheduled flight

D Divmai from Pune, Maharashtra Mar 29, 2022 Apr 4, 2022 This thread was updated on Apr 4, 2022

PNR KB345Z My flight was rescheduled and as soon I got the notification I initiated the process of cancellation as it was not feasible for me to catch the alternative flight.But due to pathetic customer services of Spicejet I was not able to cancel the flight.No response to mails messages, no calls received.Is this how Spicejet earns profit by stealing hard earned money from people.I demand full refund and its strict action against their customer service team +2 photos Was this information helpful? No (0) Yes (0)

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Mrinalkantide

Apr 4, 2022

I had booked 03 tickets from Durgapur to Mumbai in SG 355 on 18 March 2020. The PNR no. S6NG6L. The flight was cancelled by spicejet stating that I have been adjusted in the same flight on 19 March 2022.

Since I had difficulty in travelling on next day, I opted for ticket on 20 March 2022. While booking, I could observe that a cancellation charge of Rs 8250 has included in the ticket. Further, Rs 650 towards seat fee paid for 18 March 22 tickets have not been adjusted and I had to pay again for the journey dated 20 March 2022.

I would like to know why cancellation charges (Rs 8250) was levied when flight was cancelled at your instance and addition Rs 650 was charged when I have not availed the facility of seats on 18 March 2022? Further I had to undergo a lot of mental anxiety due change of flight schedule.

I request you to consider refunding the excess amount charged from the me.