Spice Jet Airlines — Cancelled Ticket amount not refunded

Address:

Bangalore, Karnataka

I have booked ticket from delhi to bangalore for 4 passenger out of which one have to cancel itin next two days. I paid full amount 18000 using my card on may 4 for the ticket and cancelled one ticket on may 7 they informed amount rupees 2941 will be refunfed in 10 days. Customer care representative keep on telling amout will be refunded till 29 th may.Now they are telling it was in nutshett and it is been used for your original ticket and i had not made any full payment during booking. This is completely not fair not sure y they are not able to process the refund amount back to the account and trying to cheat their customer.I seriously regret made booking in spice jet after talking to the customer representative.