| Address: | Spice Jet Office in India (Gurgaon) |
On 11th April I was booking a ticket one Spice Jet site but they collected the amount but the ticket was not issues. The pop up came that Money will be refunded within a week. Also two reference numbers popped up. When NO refund came I called them and sent mails and by repeated mails they asked all details and my payment proofs. SMS of payment made by Credit Card, Card statement, Payment reference number etc. were asked many times. Despite telling one CLEVER Employee asked to send PNR number. They don't even read what customer is complaining. Nodal Officer Email ID sent by them never worked as the mails retuned saying no ID of nodalofficer.[protected]@spicejet.com...where as all mails were sent to [protected]@spicejet.com THE BIGGEST SCAM that there is no NODAL OFFICER it seems as different people were writing from custrelations Team on behalf of Nodal Officer. Since Last month one gentleman is asking me to send all my statements till date to PROVE that refund not received, as if only these Extra qualified people know how to read statements.
Anyway still awaiting my refunds despite sending my Card statement till DATE and no Refunds sent by them.
A big SCAM it seems that many of my friends had same issues with SPICE JET. They collect money from unknown numbers of Clients and don't return money and use for their FUNDING it seems Was this information helpful? | 
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