Spice Jet Airlines — Check in counter staff at Delhi T3 is very rude and tries to lure extra money from customers

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Spicejet Airways, Delhi T3 Check in Staff

Hi, I had a very bad experience with one of the Spicejet check in counter staff at Delhi Airport T3(12-NOV-2022, 11AM). She told her name as Aakanksha, don't know whether it is correct or not. At first she tried to charge for the extra bag(which I already paid in advance), then try to charge for 1 kg overweight. She is not even giving us option to adjust the luggage to cabin luggage, which is very light. Really frustrating and disappointing. This kind of behavior disturbs the passengers moods while traveling. She even threatened to put a comment on their system against my behavior. Please take necessary action so that other passengers can travel peacefully.