Spice Jet Airlines — check in issue domestic flight

Address:	Chennai, Tamil Nadu, 600094
Website:	www.spicejet.com

I booked a ticket from chennai to madurai, pnr is i6chrs on 26th sep 2017. I booked on 4pm for 6pm flight. I am travelling first time in spice jet where no web checkin option is available before 2hrs, passenger needs to check in airport.

Hence metro like chennai we are not sure about the road traffic, on the particular day there was an huge traffic jam and i arrived airport before 40mins, but im not allowed to board into the flight by airline due to checkin has been closed. I argued with flight manager that there was an traffic issue also i unable to proceed web checkin where other airlines are having option to web checkin atleast 45mins before flight depature.

Some people will book flights for emergency need in last minutes, atleast by booking time flight needs to allow for web checkin.

Spicejet needs to extend web checkin by 45 mins atleast for domestic flights, hence other airlines is doing. Or have to give option to cancel or change tickets for last minute bookers.

I really lost time, energy, money. If airline staff has understood the passenger situation, they will allow me to board. Really disappointing.