Spice Jet Airlines — compensation for denying the boarding right of passenger.

Address:

Gurgaon, Haryana, 122016

Dear sir/madam,

We'd been denied a boarding right by the spicejet officer for the manglore to mumbai flight (No. Sg 6250), pnr no. Qfng4k dated 29/01/2020.

This has caused us a huge mental & physical agony and loss of our precious business hours. They have booked for us next days flight and made an arrangement for us in a lounge of manglore airport and forced us to sleep on the floor in a 18 degree ac temperature without any warm clothes.. My colleague who was with me is a sr. Citizen couldn't able to take his night and morning doses of prescribed medicines because of denying our boarding rights inspite of our confirm tickets.

We'd demanded from them a compensation from them of rs. 10k per persons but they are offering us peanuts of rs. 3, 800/- only. It is mockery of customers discomfort and physical and mental agony... Caused by them.

Their officer who was on duty had assured us that, they'll compensate us with rs. 10k per head but, now they are denying it too.

The spice jet is deliberately overlooking the customers suffering and not offering them a right kind of compensation. A very sorry state of affair of spice jet with an insensitivity towards their passengers.

Hope, this forum will help us to get us a maximum compensation for our suffering and mental and physical agony.

Thanking you,

Santosh jagdhane & dr nagesh tekale